Recalls for your 2003 Keystone Outback

Recalls for 2003 Keystone Outback

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DEFECT #1 - EQUIPMENT:RECREATIONAL VEHICLE


Posted on: 2003-11-20
Description
On certain travel trailers equipped with samsung microwave ovens, these ovens were produced with a defective panel.  An electrical short can occur between circuit patterns on the membrane panel, especially overlapped by a jumper or jump wire.  This may cause the oven to activate without pressing any key pads.  

Consequence
An electrical short can occur causing the oven to activate without pressing any key pads.  This could result in excessive heat, smoke, or possibly a fire.  

Corrective Action
Samsung will notify customers and repair the panel free of charge.  In the meantime, consumers should unplug their microwave, if possible.  If the consumer is unable to unplug the microwave, they should leave the door ajar until the panel is replaced.  Consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use.  Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800-932-3837 or keystone at 574-535-2100.  

Notes
Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).an electrical short can occur causing the oven to activate without pressing any key pads.this could result in excessive heat, smoke, or possibly a fire.

DEFECT #2 - EQUIPMENT


Posted on: 2017-11-29
Description
Keystone rv company (keystone) is recalling various 2003-2018 crossroads, dutchmen, and keystone recreational trailers equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers.  A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17v755-5127.pdf.  These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher.  Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable.  For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17e062-5427.pdf

Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Corrective Action
Keystone will notify owners and instruct them to contact kidde for a replacement fire extinguisher, free of charge.  The recall began on january 15, 2018.  Owners may contact keystone customer service at 1-574-535-2100, or kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on product safety recall for more information.  Keystone's number for this recall is 17-307.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.