Recalls for 2011 Four Winds Serrano

DEFECT #1 - EQUIPMENT:RECREATIONAL VEHICLE

Posted on: 2010-11-16
Description
Tmc is recalling certain model year 2004-2011 damon and four winds recreational vehicles equipped with 1200-series norcold refrigerators.  The population of refrigerators being addressed contains either a sensing algorithm or thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire.  The response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.

Consequence
The sensing algorithm or thermal switch installed to shut off power to the refrigerator when high temperatures are detected due to a possible hydrogen gas leak, may not shut-off in sufficient time to prevent a fire.

Corrective Action
Tmc is working with norcold to identify and notify any affected owners.  Owners will be instructed to contact norcold dealers to receive the remedy free of charge.  Please see norcold's defect report 10e-049 for additional nformation.  The recall began on january 12, 2011.  Owners may contact norcold at 1-800-767-9101 or thor motor coach at 1-877-855-2867.  

Notes
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

DEFECT #2 - ELECTRICAL SYSTEM

Posted on: 2015-10-23
Description
Thor motor coach (tmc) is recalling certain model year 2009-2011 four winds hurricane and windsport, 2009-2010 four winds mandalay, 2010 four winds magellan, and 2010-2011 four winds serrano motorhomes manufactured may 2, 2009, to september 1, 2010.  The affected vehicles are wired to be powered by a generator and are equipped with an iota its-50r transfer switch that may fail when exposed to elevated electrical loads and used in higher ambient temperatures.

Consequence
As the transfer switch fails, it may overheat, increasing the risk of a fire.

Corrective Action
Tmc will notify owners, and dealers will replace the iota its-50r transfer switch with a transfer switch from another manufacturer, free of charge.  The recall began on november 23, 2015.  Owners may contact thor customer service at 1-877-855-2867.  Thor's number for this recall is rc000106.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.