Recalls for your 2011 Mercedes Benz Sprinter 2500

Recalls for 2011 Mercedes Benz Sprinter 2500

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2 recalls found.
All Mercedes Benz Recalls

DEFECT #1 - AIR BAGS:PASSENGER SIDE FRONTAL


Posted on: 2016-05-27
Description
Daimler vans usa, llc (dvusa) is recalling certain model year 2010-2011 mercedes-benz sprinter, 2009-2011 freightliner sprinter, and 2009 dodge sprinter vehicles, originally sold, or that have ever been registered, in alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s.  Virgin islands.  Vehicles not originally sold or ever registered in these states are not subject to this safety recall.  These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment.  In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Corrective Action
Dvusa will notify the freightliner owners, mercedes-benz will notify their owners and fiat chrysler will notify the dodge owners.  Dealers will replace the passenger frontal air bag modules, free of charge.  Parts are not currently available.  Owners will be sent an interim notification around june 30, 2016.  A second notice will be mailed when remedy parts are available.  Freightliner owners may contact dvusa customer service at 1-877-762-8267.  Mercedes-benz owners may contact mercedes-benz customer service at 1-800-367-6372.  Dodge owners may contact fiat chrysler customer service at 1-800-853-1403.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

DEFECT #2 - AIR BAGS:FRONTAL:DRIVER SIDE INFLATOR MODULE


Posted on: 2016-02-10
Description
Daimler vans usa, llc (daimler vans) is recalling certain model year 2007-2009 dodge sprinter 2500 and 3500 vehicles manufactured july 1, 2006, to july 31, 2008, 2007-2014 freightliner sprinter 2500 and 3500 vehicles manufactured july 1, 2006, to july 1, 2014, and 2010-2014 mercedes benz sprinter 2500 and 3500 vehicles manufactured july 1, 2010, to july 1, 2014.  Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.  

Corrective Action
Daimler vans will notify the mercedes-benz and freightliner owners and fiat chrysler will notify the dodge owners.  The respective dealers will replace the driver frontal air bag inflator, free of charge.  Interim notices were mailed to owners on april 11, 2016.  Owners will receive a second notice when remedy parts become available.  Mercedes-benz and freightliner owners may contact daimler van's customer service at 1-877-762-8267.  Dodge owners may contact fiat chrysler customer service at 1-800-853-1403.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.