Recalls for your 2015 Pierce Arrow Xt

Recalls for 2015 Pierce Arrow Xt

RSS Feed


19 recalls found.
All Pierce Recalls

DEFECT #1 - EQUIPMENT


Posted on: 2016-04-01
Description
Pierce manufacturing (pierce) is recalling certain model year 2010-2016 arrow-xt, quantum, and velocity vehicles manufactured from october 30, 2010, through january 24, 2016.  The affected vehicles are equipped with pelican 9410l flashlights, part number 9410-021-245 or 9410-021-110, with lithium ion battery packs which may overheat.

Consequence
If the flashlight battery pack overheats, it can increase the risk of a fire.

Corrective Action
Pierce will notify owners and instruct them to inspect the flashlight and battery pack, and if necessary, to request a replacement battery pack from pelican products, free of charge.  The recall began on april 18, 2016.  Owners may contact pierce customer service at 1-414-832-3000.  Pierce's recall number for this campaign is 74b271.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

DEFECT #2 - EQUIPMENT


Posted on: 2015-11-16
Description
Pierce manufacturing (pierce) is recalling certain model year 2013-2015 arrow xt, quantum, velocity, impel, and saber fire-fighting vehicles manufactured june 19, 2013, to july 31, 2014.  The affected vehicles have fire hose water pressure regulators that may not respond consistently to operator input and, as a result, there may be an unexpected water pressure surge to the fire hose.

Consequence
An unexpected surge in water pressure to the fire hose can increase the risk of injury to the hose operator or those nearby.

Corrective Action
Pierce will notify owners, and dealers will update the water pressure governor firmware, free of charge.  The recall began on january 5, 2016.  Owners may contact pierce customer service at 1-888-974-3723.  Pierce's number for this recall is 74b252.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

DEFECT #3 - POWER TRAIN:AXLE ASSEMBLY


Posted on: 2015-10-26
Description
Pierce manufacturing (pierce) is recalling certain model year 2015-2016 arrow xt, velocity, enforcer, and saber vehicles manufactured november 20, 2014, to september 29, 2015.  The affected vehicles are equipped with front drive axles whose hex nuts on the flange yoke may not have been properly tightened.

Consequence
If the hex nuts are not tightened to specification, the driveshaft may disconnect from the drive axle, resulting in a loss of propulsion and increasing the risk of a crash.  

Corrective Action
Pierce will notify owners, and dealers will inspect the hex nuts, tightening them as necessary, free of charge.  The recall began on november 12, 2015.  Owners may contact pierce customer service at 1-888-974-3723.  Pierce's number for this recall is 74b266.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

DEFECT #4 - POWER TRAIN:DRIVELINE:DRIVESHAFT


Posted on: 2015-08-13
Description
Pierce manufacturing (pierce) is recalling certain model year 2014-2015 pierce arrow xt, dash cf, enforcer, quantum, and velocity emergency vehicles manufactured from november 3, 2014, through july 31, 2015.  The affected vehicles have a driveshaft that may bend or twist possibly causing it disconnect.

Consequence
If the driveshaft disconnects from the vehicle, the vehicle would have a loss of drive, disabling it on the roadway and preventing the vehicle from responding to an emergency.  Additionally, portions of the driveshaft could become a road hazard.  These scenarios may increase the risk of a crash.

Corrective Action
Pierce has notified owners, and dealers will install a stronger driveshaft, free of charge.  The recall began on september 15, 2015.  Owners may contact pierce customer service at 1-888-974-3723.  Pierce's number for this recall is 74b265.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

DEFECT #5 - EQUIPMENT


Posted on: 2016-06-01
Description
Pierce manufacturing (pierce) is recalling certain model year 2015-2016 arrow xt, enforcer, impel, quantum, saber, and velocity emergency vehicles manufactured august 4, 2015, to august 24, 2016, equipped with pumps to provide pressurized water to aid in fighting fires.  These pumps have 6 intake strainers that may have been improperly soldered during production and, as a result, the strainers may come apart during use, allowing parts of the strainer and debris to enter the pump, possibly damaging the pump.

Consequence
If the strainer and/or debris enters the pump, and the operator is forced to shut down the pump, reducing firefighting effectiveness, there could be an increased risk of injury.

Corrective Action
Pierce will notify owners to check the strainer for missing solder at the joints.  Any strainers missing solder will be replaced, free of charge.  The recall began on june 16, 2016.  Owners may contact pierce customer service at 1-888-974-3723 or hale products customer service center at 1-800-533-3569.  Pierce's number for this recall is 74b272.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

DEFECT #6 - POWER TRAIN:MANUAL TRANSMISSION


Posted on: 2016-08-05
Description
Pierce manufacturing (pierce) is recalling certain model year 2015-2016 arrow, dash, enforcer, impel, quantum, saber, and velocity fire trucks manufactured june 29, 2015, to june 30, 2016.  The affected vehicles may be equipped with certain c20 and c21 split-shaft transmissions from waterous.  This transmission sends power to the wheels of an emergency response vehicle or power to an add-on unit such as a water pump used for fighting fires.  A component within the shift unit may be damaged and as a result, the operator may not be able to switch the power output.

Consequence
If the power output cannot be changed, once the fire truck arrives at the scene, it may not be able to pump water to aid in extinguishing the fire, increasing the risk of injury.

Corrective Action
Piece will notify owners, and dealers will remove the shift unit assembly and replace the clevis pin and retaining rings, free of charge.  The recall began on september 2, 2016.  Owners may contact pierce customer service at 1-888-974-3723.  Pierce's number for this recall is 74b277.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

DEFECT #7 - SUSPENSION


Posted on: 2017-05-31
Description
Pierce manufacturing (pierce) is recalling certain 2012-2017 arrow xt, dash, enforcer, quantum, and velocity fire trucks equipped with the t3 rear steer option.  The affected vehicles have a rear sway bar that may detach from the vehicle.

Consequence
If the sway bar detaches, the vehicle may sway more during steering maneuvers, increasing the risk of a crash.

Corrective Action
Pierce will notify owners, and dealers will replace and properly torque the sway bar fasteners, free of charge.  The recall began on july 11, 2017.  Owners may contact pierce customer service at 1-888-974-3723.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

DEFECT #8 - STEERING


Posted on: 2017-09-15
Description
Pierce manufacturing (pierce) is recalling certain 2015-2016 arrow xt, enforcer, impel, quantum, saber, and velocity vehicles, equipped with certain spicer d-series and e-series steer axles.  The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.

Consequence
If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.

Corrective Action
Pierce will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary.  If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge.  The recall began on november 30, 2017.  Owners may contact pierce customer service at 1-414-832-3000.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

DEFECT #9 - STEERING:LINKAGES:TIE ROD ASSEMBLY


Posted on: 2017-09-15
Description
Pierce manufacturing (pierce) is recalling certain 2015-2016 arrow xt, enforcer, impel, quantum, saber, and velocity vehicles, equipped with certain spicer d-series and e-series steer axles.  The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.

Consequence
If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.

Corrective Action
Pierce will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary.  If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge.  The recall began on november 30, 2017.  Owners may contact pierce customer service at 1-414-832-3000.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

DEFECT #10 - EQUIPMENT


Posted on: 2018-01-17
Description
Pierce manufacturing (pierce) is recalling certain 2015-2016 arrow xt, enforcer, quantum, saber, velocity, and commercial emergency vehicles equipped with hale pressure relief valves in the water pumps used for fire fighting.  Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting.

Consequence
A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.

Corrective Action
Pierce has notified owners, and dealers will install a remedy kit, free of charge.  The recall began on february 9, 2018.  Owners may contact pierce customer service at 1-888-974-3723 or hale products at 1-800-533-3569.  Pierce's number for this recall is 74b287.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

DEFECT #11 - ELECTRICAL SYSTEM:SOFTWARE


Posted on: 2019-01-31
Description
Pierce manufacturing (pierce) is recalling certain 2004-2018 arrow xt, dash, enforcer, impel, quantum and velocity aerial vehicles.  The aerial device may unexpectedly rotate to the right when the ladder is being extended.

Consequence
If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.

Corrective Action
Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge.  The recall began february 28, 2019.  Owners may contact pierce customer service at 1-888-974-3723.  Pierce's number for this recall is 74b295.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

DEFECT #12 - EQUIPMENT:MECHANICAL


Posted on: 2022-10-27
Description
Pierce manufacturing (pierce) is recalling certain 2010-2022 pierce velocity, enforcer, arrow xt, quantum, and dash cf fire trucks.  Stokes basket mounting brackets may be insufficiently welded.  

Consequence
The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.  

Corrective Action
Pierce will replace the stokes basket mounting brackets, free of charge.  Owner notification letters were mailed december 14, 2022.  Owners may contact pierce's customer service at 1-888-974-3723.  Pierce's number for this recall is 74b323.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #13 - EQUIPMENT:MECHANICAL


Posted on: 2022-10-27
Description
Pierce manufacturing (pierce) is recalling certain 2010-2022 pierce velocity, enforcer, arrow xt, quantum, and dash cf fire trucks.  Stokes basket mounting brackets may be insufficiently welded.  

Consequence
The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.  

Corrective Action
Pierce will replace the stokes basket mounting brackets, free of charge.  Owner notification letters were mailed december 14, 2022.  Owners may contact pierce's customer service at 1-888-974-3723.  Pierce's number for this recall is 74b323.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #14 - STRUCTURE:CRITICAL FASTENERS


Posted on: 2022-10-27
Description
Pierce manufacturing (pierce) is recalling certain 2010-2022 pierce velocity, enforcer, arrow xt, quantum, and dash cf fire trucks.  Stokes basket mounting brackets may be insufficiently welded.  

Consequence
The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.  

Corrective Action
Pierce will replace the stokes basket mounting brackets, free of charge.  Owner notification letters were mailed december 14, 2022.  Owners may contact pierce's customer service at 1-888-974-3723.  Pierce's number for this recall is 74b323.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #15 - STRUCTURE:CRITICAL FASTENERS


Posted on: 2022-10-27
Description
Pierce manufacturing (pierce) is recalling certain 2010-2022 pierce velocity, enforcer, arrow xt, quantum, and dash cf fire trucks.  Stokes basket mounting brackets may be insufficiently welded.  

Consequence
The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.  

Corrective Action
Pierce will replace the stokes basket mounting brackets, free of charge.  Owner notification letters were mailed december 14, 2022.  Owners may contact pierce's customer service at 1-888-974-3723.  Pierce's number for this recall is 74b323.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #16 - EQUIPMENT:MECHANICAL


Posted on: 2022-10-27
Description
Pierce manufacturing (pierce) is recalling certain 2010-2022 pierce velocity, enforcer, arrow xt, quantum, and dash cf fire trucks.  Stokes basket mounting brackets may be insufficiently welded.  

Consequence
The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.  

Corrective Action
Pierce will replace the stokes basket mounting brackets, free of charge.  Owner notification letters were mailed december 14, 2022.  Owners may contact pierce's customer service at 1-888-974-3723.  Pierce's number for this recall is 74b323.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #17 - EQUIPMENT:MECHANICAL


Posted on: 2022-10-27
Description
Pierce manufacturing (pierce) is recalling certain 2010-2022 pierce velocity, enforcer, arrow xt, quantum, and dash cf fire trucks.  Stokes basket mounting brackets may be insufficiently welded.  

Consequence
The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.  

Corrective Action
Pierce will replace the stokes basket mounting brackets, free of charge.  Owner notification letters were mailed december 14, 2022.  Owners may contact pierce's customer service at 1-888-974-3723.  Pierce's number for this recall is 74b323.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #18 - STRUCTURE:CRITICAL FASTENERS


Posted on: 2022-10-27
Description
Pierce manufacturing (pierce) is recalling certain 2010-2022 pierce velocity, enforcer, arrow xt, quantum, and dash cf fire trucks.  Stokes basket mounting brackets may be insufficiently welded.  

Consequence
The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.  

Corrective Action
Pierce will replace the stokes basket mounting brackets, free of charge.  Owner notification letters were mailed december 14, 2022.  Owners may contact pierce's customer service at 1-888-974-3723.  Pierce's number for this recall is 74b323.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #19 - STRUCTURE:CRITICAL FASTENERS


Posted on: 2022-10-27
Description
Pierce manufacturing (pierce) is recalling certain 2010-2022 pierce velocity, enforcer, arrow xt, quantum, and dash cf fire trucks.  Stokes basket mounting brackets may be insufficiently welded.  

Consequence
The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.  

Corrective Action
Pierce will replace the stokes basket mounting brackets, free of charge.  Owner notification letters were mailed december 14, 2022.  Owners may contact pierce's customer service at 1-888-974-3723.  Pierce's number for this recall is 74b323.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.