15 recalls found. |
DEFECT #1 - POWER TRAIN:AXLE ASSEMBLY
Posted on: 2016-05-24
Description
Daimler vans usa, llc (dvusa) is recalling certain 2016 mercedes benz metris vehicles manufactured from september 1, 2015, through december 31, 2015. The affected vehicles have rear differential gears that may have been improperly welded.
Consequence
The weld may fail and result in a loss of power to the wheels, increasing the risk of a crash.
Corrective Action
Dvusa will notify owners, and dealers will replace the rear differential gears, free of charge. The recall began on august 11, 2016. Owners may contact dvusa customer service at 1-877-762-8267.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #2 - FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Posted on: 2018-11-29
Description
Daimler vans usa, llc (dvusa) is recalling certain 2016-2017 mercedes-benz metris vehicles. The fuel hose in the engine compartment may leak at the lower connecting point of the transition hose, between the underbody fuel line and the schrader valve and/or where the fuel line connects to the fuel pump.
Consequence
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Corrective Action
Dvusa will notify owners, and dealers will replace the affected hose and clamp, free of charge. The recall is expected to begin january 25, 2019. Owners may contact dvusa customer service at 1-877-762-8267.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #3 - STEERING
Posted on: 2019-04-10
Description
Daimler vans usa, llc (dvusa) is recalling certain 2016-2017 metris vehicles sold, or ever registered in connecticut, delaware, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia, washington dc, west virginia and wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
Consequence
Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Corrective Action
Dvusa will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. Dtna issued owners an interim notification on june 3, 2019. The recall began november 15, 2019. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs2schralu.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #4 - STEERING:ELECTRIC POWER ASSIST SYSTEM
Posted on: 2019-04-10
Description
Daimler vans usa, llc (dvusa) is recalling certain 2016-2017 metris vehicles sold, or ever registered in connecticut, delaware, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia, washington dc, west virginia and wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.
Consequence
Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Corrective Action
Dvusa will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. Dtna issued owners an interim notification on june 3, 2019. The recall began november 15, 2019. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs2schralu.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #5 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Posted on: 2019-10-09
Description
Daimler vans usa, llc (dvusa) is recalling certain 2016-2019 mercedes-benz metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
Consequence
If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
Corrective Action
Dvusa will notify owners, and mercedes-benz dealers will install covers over the battery compartment area, free of charge. Dvusa issued owners an interim notification on december 2, 2019. The recall began march 9, 2020. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs2sitzab.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #6 - ELECTRICAL SYSTEM:SOFTWARE
Posted on: 2021-02-08
Description
Daimler vans usa, llc (dvusa) is recalling certain 2016-2020 mercedes-benz metris and 2019-2020 mercedes-benz sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.
Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action
Dvusa will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on may 5, 2021. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vsxhermpos.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #7 - SERVICE BRAKES, HYDRAULIC:FLUID
Posted on: 2022-02-08
Description
Daimler vans usa, llc (dvusa) is recalling certain 2016-2021 mercedes-benz metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
Consequence
A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
Corrective Action
Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Interim owner notification letters were mailed on march 11, 2022. A second notification letter will be mailed once the final remedy is available. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs2be42bre.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #8 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Posted on: 2022-02-22
Description
Daimler vans usa, llc (dvusa) is recalling certain 2015-2018 mercedes-benz metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Consequence
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Corrective Action
As an interim repair, dealers will update the rearview camera software, free of charge. Interim owner notification letters informing owners of the safety risk and interim repair were mailed on march 25, 2022. Once remedy parts become available, dealers will replace the rearview camera, free of charge. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs2ru54kam.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #9 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Posted on: 2022-02-22
Description
Daimler vans usa, llc (dvusa) is recalling certain 2015-2018 mercedes-benz metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Consequence
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Corrective Action
As an interim repair, dealers will update the rearview camera software, free of charge. Interim owner notification letters informing owners of the safety risk and interim repair were mailed on march 25, 2022. Once remedy parts become available, dealers will replace the rearview camera, free of charge. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs2ru54kam.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #10 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Posted on: 2022-02-22
Description
Daimler vans usa, llc (dvusa) is recalling certain 2015-2018 mercedes-benz metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Consequence
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Corrective Action
As an interim repair, dealers will update the rearview camera software, free of charge. Interim owner notification letters informing owners of the safety risk and interim repair were mailed on march 25, 2022. Once remedy parts become available, dealers will replace the rearview camera, free of charge. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs2ru54kam.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #11 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Posted on: 2022-02-22
Description
Daimler vans usa, llc (dvusa) is recalling certain 2015-2018 mercedes-benz metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Consequence
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Corrective Action
As an interim repair, dealers will update the rearview camera software, free of charge. Interim owner notification letters informing owners of the safety risk and interim repair were mailed on march 25, 2022. Once remedy parts become available, dealers will replace the rearview camera, free of charge. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs2ru54kam.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #12 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Posted on: 2022-02-22
Description
Daimler vans usa, llc (dvusa) is recalling certain 2015-2018 mercedes-benz metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Consequence
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Corrective Action
As an interim repair, dealers will update the rearview camera software, free of charge. Interim owner notification letters informing owners of the safety risk and interim repair were mailed on march 25, 2022. Once remedy parts become available, dealers will replace the rearview camera, free of charge. The remedy is expected to become available in late january 2023. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs2ru54kam.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #13 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Posted on: 2022-02-22
Description
Daimler vans usa, llc (dvusa) is recalling certain 2015-2018 mercedes-benz metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Consequence
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Corrective Action
As an interim repair, dealers will update the rearview camera software, free of charge. Interim owner notification letters informing owners of the safety risk and interim repair were mailed on march 25, 2022. Once remedy parts become available, dealers will replace the rearview camera, free of charge. The remedy is expected to become available in late january 2023. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs2ru54kam.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #14 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Posted on: 2022-02-22
Description
Daimler vans usa, llc (dvusa) is recalling certain 2015-2018 mercedes-benz metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Consequence
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Corrective Action
As an interim repair, dealers will update the rearview camera software, free of charge. Interim owner notification letters informing owners of the safety risk and interim repair were mailed on march 25, 2022. Once remedy parts become available, dealers will replace the rearview camera, free of charge. The remedy is expected to become available in late january 2023. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs2ru54kam.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #15 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Posted on: 2022-02-22
Description
Daimler vans usa, llc (dvusa) is recalling certain 2015-2018 mercedes-benz metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Consequence
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Corrective Action
As an interim repair, dealers will update the rearview camera software, free of charge. Interim owner notification letters informing owners of the safety risk and interim repair were mailed on march 25, 2022. Once remedy parts become available, dealers will replace the rearview camera, free of charge. The remedy is expected to become available in late january 2023. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs2ru54kam.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.