Recalls for your 2017 Chevrolet Silverado 3500

Recalls for 2017 Chevrolet Silverado 3500

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6 recalls found.
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DEFECT #1 - SEAT BELTS:FRONT:RETRACTOR


Posted on: 2017-09-15
Description
General motors (gm) is recalling certain 2017-2018 chevrolet silverado 2500 and 3500 and gmc sierra 2500 and 3500 trucks.  The front seat belt retractor assemblies were built with the incorrect torsion bar.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 209, seat belt assemblies.

Consequence
The seat belt retractors may not perform as intended during a crash, increasing the risk of injury.

Corrective Action
Gm will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge.  The recall began march 24, 2021.  Owners may contact gmc customer service at 1-888-988-7267 or chevrolet customer service at 1-800-222-1020.  Gm's numbers for this recall are 17368, 17375, and 17376.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

DEFECT #2 - ENGINE


Posted on: 2019-04-26
Description
General motors llc (gm) is recalling certain 2019 chevrolet silverado 4500, 5500 and 6500 vehicles and 2017-2019 chevrolet silverado 2500 and 3500 vehicles and gmc sierra 2500 and 3500 vehicles equipped with duramax 6.6 liter diesel engines and an optional engine-block heater.  The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.

Consequence
A short-circuit may damage the engine components and increase the risk of fire.  

Corrective Action
Gm will contact owners, dealers will replace the engine block heater, free of charge.  Additionally, in chevrolet silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord.  The recall began december 11, 2019.  Owners may contact gm customer service at 1-586-596-1733.  Gm's number for this recall is n182206310.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

DEFECT #3 - EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER


Posted on: 2021-07-01
Description
General motors, llc (gm) is recalling certain 2017-2019 chevrolet silverado 2500, 3500 and 2017-2019 gmc sierra 2500 and 3500 vehicles equipped with a duramax diesel 6.6 liter engine and an optional engine-block heater cord.  An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.

Consequence
An electrical short-circuit can increase the risk of a fire.

Corrective Action
Dealers will disable the block heater, free of charge.  Gm will provide free replacement block heaters and cords under a separate customer satisfaction campaign.  For vehicles previously included in recall 19v-328, the heater cord will be replaced and rerouted, free of charge.  Interim owner notifications were mailed on august 13, 2021.  Owner notification letters are expected to be mailed august 16, 2021.  Owners may contact chevrolet customer service at 1-800-222-1020; and gmc customer service at 1-800-462-8782.  Gm's number for this recall is 212329840.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #4 - FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY


Posted on: 2023-02-03
Description
General motors, llc (gm) is recalling certain 2017-2019 chevrolet silverado 2500, 3500, and gmc sierra 2500, 3500 vehicles equipped with a dual fuel tank option.  The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.

Consequence
An engine stall increases the risk of a crash.

Corrective Action
Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary.  Dealers will also add a vent hose to the rear tank assembly.  Repairs will be performed free of charge.  An interim owner notification letter informing owners of the safety risk was mailed on march 15, 2023.  Owner notification letters are expected to be mailed may 17, 2023.  Owners may contact chevrolet customer service at 1-800-222-1020 or gmc customer service at 1-800-462-8782.  Gm's number for this recall is n222368030.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #5 - FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY


Posted on: 2023-02-03
Description
General motors, llc (gm) is recalling certain 2017-2019 chevrolet silverado 2500, 3500, and gmc sierra 2500, 3500 vehicles equipped with a dual fuel tank option.  The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.

Consequence
An engine stall increases the risk of a crash.

Corrective Action
Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary.  Dealers will also add a vent hose to the rear tank assembly.  Repairs will be performed free of charge.  An interim owner notification letter informing owners of the safety risk was mailed on march 15, 2023.  Owner notification letters are expected to be mailed may 17, 2023.  Owners may contact chevrolet customer service at 1-800-222-1020 or gmc customer service at 1-800-462-8782.  Gm's number for this recall is n222368030.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #6 - FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY


Posted on: 2023-02-03
Description
General motors, llc (gm) is recalling certain 2017-2019 chevrolet silverado 2500, 3500, and gmc sierra 2500, 3500 vehicles equipped with a dual fuel tank option.  The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.

Consequence
An engine stall increases the risk of a crash.

Corrective Action
Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary.  Dealers will also add a vent hose to the rear tank assembly.  Repairs will be performed free of charge.  An interim owner notification letter informing owners of the safety risk was mailed on march 15, 2023.  Owner notification letters were mailed june 21, 2023.  Owners may contact chevrolet customer service at 1-800-222-1020 or gmc customer service at 1-800-462-8782.  Gm's number for this recall is n222368030.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.