Recalls for 2017 Mercedes-benz E400

DEFECT #1 - EXTERIOR LIGHTING:HEADLIGHTS

Posted on: 2018-05-01
Description
Mercedes-benz usa, llc.  (mbusa) is recalling certain 2017 mercedes-benz e300 4matic, e300, e43 amg, and e400 vehicles.  The headlight horizontal adjustment screws on these vehicles may not be properly sealed behind a non-removable sealing cap to keep headlights from being readjusted.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, lamps, reflective devices, and associated equipment.

Consequence
If the headlight's horizontal aim is altered, a misaimed headlight may lead to an insufficiently illuminated roadway, which may increase the risk of a crash.

Corrective Action
Mbusa will notify owners, and dealers will retrofit the sealing caps for the headlights, free of charge.  The recall is expected to begin in june 2018.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2018050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

DEFECT #2 - STRUCTURE:BODY

Posted on: 2019-09-24
Description
Mercedes-benz usa, llc.  (mbusa) is recalling certain 2019 e450 4matic wagon, 2017-2018 e400 4matic wagon, and 2018-2019 e63s 4matic wagon vehicles.  The rear spoiler may detach.

Consequence
If the spoiler detaches while driving, it can become a road hazard, increasing the risk of a crash.

Corrective Action
Mbusa will notify owners, and dealers will inspect and correct the mounting of the spoiler, as necessary, free of charge.  The recall began october 18, 2019.  Owners may contact mbusa customer service at 1-800-367-6372.  Note: this recall is an expansion of nhtsa recall number 18v-849.  Mbusa's number for this recall is 2019090008.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

DEFECT #3 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #4 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #5 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #6 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #7 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #8 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #9 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #10 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #11 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #12 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #13 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #14 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #15 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #16 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #17 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #18 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #19 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #20 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #21 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #22 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #23 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #24 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #25 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #26 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #27 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #28 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #29 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #30 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #31 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #32 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #33 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #34 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #35 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #36 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #37 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #38 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #39 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #40 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #41 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #42 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #43 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #44 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #45 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #46 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #47 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #48 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #49 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #50 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #51 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #52 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #53 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #54 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #55 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #56 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #57 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #58 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #59 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #60 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #61 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #62 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #63 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #64 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #65 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #66 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #67 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #68 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #69 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #70 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #71 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #72 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #73 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #74 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #75 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #76 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #77 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #78 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #79 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #80 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #81 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #82 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #83 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #84 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #85 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #86 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #87 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #88 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.