4 recalls found. |
DEFECT #1 - ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Posted on: 2019-06-11
Description
Volkswagen group of america, inc. (audi) is recalling certain 2019 audi e-tron vehicles. Moisture can enter the high-voltage battery system through a faulty seal on the charging socket.
Consequence
Moisture in the high-voltage system can cause a short-circuit, increasing the risk of fire. If warning lights appear along with the message electrical system: fault, immediately stop driving the vehicle, park outdoors away from structures, do not charge the vehicle, and contact audi roadside assistance at 1-800-411-9988 to have the vehicle towed.
Corrective Action
Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge. The recall began september 6, 2019. Owners may contact audi's customer service at 1-800-253-2834. Audi's number for this recall is 93e8.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #2 - ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
Posted on: 2023-12-14
Description
Volkswagen group of america, inc. (audi) is recalling certain 2022-2024 rs e-tron gt, e-tron gt, q4 e-tron sportback, q4 e-tron, 2020-2021 audi a8, 2019-2024 e-tron quattro, 2020-2024 e-tron sportback quattro, q5, and 2021-2022 a7 vehicles. When using the industrial 220v/240v plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Consequence
An overheated outlet or charging cable can increase the risk of a fire.
Corrective Action
Owners are advised not to use the 220v/240v compact/portable charging cable and only use the 110v home charging cable or public charging stations. Dealers will supply a new 220v/240v compact/portable charging cable with an incorporated temperature sensor, free of charge. Interim owner notification letters explaining the safety risk are expected to be mailed february 9, 2024. A second notice will be sent once remedy parts become available, anticipated mid-2024. Owners may contact audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93u6 and 93u8.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #3 - ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
Posted on: 2023-12-21
Description
Volkswagen group of america, inc. (audi) is recalling certain 2020-2022 e-tron sportback quattro and 2019-2022 e-tron quattro vehicles. Certain high-voltage battery modules may overheat.
Consequence
A high-voltage battery that overheats increases the risk of a fire.
Corrective Action
Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Interim owner notification letters explaining the safety risk are expected to be mailed february 16, 2024. Owners will receive a second notice once the remedy becomes available, anticipated in 3rd quarter 2024. Owners may contact audi customer at 1-800-253-2834. Audi's number for this recall is 93u9.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #4 - ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
Posted on: 2023-12-21
Description
Volkswagen group of america, inc. (audi) is recalling certain 2020-2022 e-tron sportback quattro and 2019-2022 e-tron quattro vehicles. Certain high-voltage battery modules may overheat.
Consequence
A high-voltage battery that overheats increases the risk of a fire.
Corrective Action
Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed february 15, 2024. Owners will receive a second notice once the final remedy becomes available, anticipated in 3rd quarter 2024. Owners may contact audi customer at 1-800-253-2834. Audi's numbers for this recall are 93u9 and 93v2.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.