16 recalls found. |
DEFECT #1 - EQUIPMENT
Posted on: 2012-12-07
Description
Prevost is recalling certain model year 2011-2012 x3-45 coach buses manufactured june 3, 2010, through august 25, 2011 and equipped with an automatic fire detection and suppression system (afss). As built, the affected vehicles have the afss storage tank in the engine compartment. High temperatures in the engine compartment area may cause the pressure relief valve to release the contents of the afss storage tank.
Consequence
If the event of a fire, the afss may not operate as designed, increasing the risk of injury to the coach occupants.
Corrective Action
Prevost will notify owners, and dealers will relocate the extinguisher storage tank, free of charge. The recall began on december 19, 2012. Owners may contact prevost at 1-418-883-2888 x 6558.
Notes
Prevost's campaign recall number is sr12-47.owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #2 - ELECTRICAL SYSTEM
Posted on: 2012-07-19
Description
Prevost is recalling certain model year 2011-2013 x3-45 and xlii entertainer bus vehicles, manufactured from november 24, 2010, through july 3, 2012. The power cable may come in contact, or rub against sharp, abrasive edges.
Consequence
If this occurs, a short-circuit, or fire may result, increasing the risk of personal injury.
Corrective Action
Prevost will notify owners, and dealers will inspect and, as necessary, repair the power cables free of charge. The safety recall is expected to begin during august 2012. Owners may contact prevost car inc., service department toll-free at 1-866-870-2046 or 1-418-831-2046.
Notes
The prevost recall campaign number is sr12-26.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov
DEFECT #3 - STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
Posted on: 2012-06-28
Description
Prevost is recalling certain model year 2012 vip45, x3-45, and xlii vehicles. The steering gearbox bolts may be too long to have been sufficiently torqued.
Consequence
Over time, the steering gearbox bolts may start to loosen, leading to reduced steering function, increasing the risk of a crash.
Corrective Action
Prevost will notify owners and dealers will replace the bolts, free of charge. The safety recall is expected to begin during august 2012. Owners may contact prevost car inc., service department toll-free at 1-866-870-2046 or 1-418-831-2046.
Notes
The prevost recall campaign number is sr12-19.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.
DEFECT #4 - ELECTRICAL SYSTEM
Posted on: 2012-10-23
Description
Prevost is recalling certain model year 2012-2013 x3-45 and xlii-45 coach buses, manufactured between november 15, 2011, and august 14, 2012. The power cables may rub against sharp edges in both the rear junction box and the condenser compartment, resulting in a short-circuit.
Consequence
If the power cables short-circuit, a vehicle fire may result.
Corrective Action
Prevost will notify owners, and dealers will re-route and repair the affected power cables, as necessary, free of charge. The recall began on november 14, 2012. Owners may contact prevost at 1-418-883-2888 x 6558.
Notes
Prevost's campaign recall number is sr12-39. Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #5 - VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Posted on: 2013-02-07
Description
Prevost is recalling certain model year 2008-2013 x3-45, h3-41 and h3-45 coaches, model year 2011-2013 h3-45 vip coaches, model year 2012-2013 x3-45 vip coaches, and model year 2009-2013 xlii-45 entertainer coaches manufactured from may 16, 2007, through march 14, 2013 and equipped with volvo engines. Certain conditions may cause the affected coaches to go into a software mode that would result in the throttle signal being fixed at 1700rpms regardless of throttle pedal input from the driver.
Consequence
Uncontrollable throttle position may lead to a loss of vehicle control, increasing the risk of a crash.
Corrective Action
Prevost will notify owners and dealers will remedy will the affected coaches, free of charge. The recall began on may 2, 2013. Owners may contact prevost at 1-418-831-2046.
Notes
The prevost recall campaign number is sr13-07.owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #6 - SUSPENSION:FRONT
Posted on: 2012-12-27
Description
Prevost is recalling certain model year 2011 and 2012 x3-45 prevost coaches manufactured from march 25, 2011, through march 20, 2012. The left side radius rod support for the front i-beam suspension system may have been made from the wrong materials and thus, may suddenly break.
Consequence
If the rod breaks while the vehicle is in use, stability and vehicle control may be lost, increasing the risk of a crash.
Corrective Action
Prevost will notify owners, and dealers will insepct the vehicles and replace any affected radius rod supports, free of charge. The recall began on january 28, 2013. Owners may contact prevost at 1-418-883-2888.
Notes
Prevost's recall campaign number is sr13-01.owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #7 - VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
Posted on: 2013-12-31
Description
Prevost cars, inc. (prevost) is recalling certain model year 2012-2013 x3-45 vip motorhomes, h3 vip motorhomes and xlii-45 entertainers and model year 2012-2014 model year x3-45, h3-41, h3-45 coaches manufactured june 6, 2011, through may 17, 2013, equipped with jako windshield wiper motors, model swf403195. In the affected vehicles, the windshield wiper motor housing may crack resulting in a loss of windshield wiper function.
Consequence
Without functioning windshield wipers, the driver's visibility may be reduced, increasing the risk of a crash.
Corrective Action
Prevost will notify owners, and dealers will inspect the vehicles and any affected windshield wiper motor will be replaced, free of charge. The recall began on february 26, 2014. Owners may contact prevost at 1-418-883-2888. Prevost's number for this recall is sr14-02.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #8 - SEAT BELTS
Posted on: 2014-04-23
Description
Prevost cars, inc. (prevost) is recalling certain model year 2010-2013 x3-45 and 2010-2014 h3-45 coaches manufactured may 1, 2010, through november 7, 2013, and equipped with amaya seats with a seat base that can be raised to accommodate wheel chairs. When the seat bases are raised and lowered they may rub against the seat belt and possibly cause damage to the seat belt.
Consequence
A damaged seat belt may fail in the event of a crash, increasing the risk of injury to the seat occupant.
Corrective Action
Prevost will notify owners, and dealers will inspect and replace any damaged seat belts, and change the attachment point at the seat to remove the risk of damage to the seat belt, free of charge. The recall began on june 16, 2014. Owners may contact prevost customer service at 1-877-773-8678. Prevost's number for this recall is sr14-26.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #9 - FUEL SYSTEM, DIESEL
Posted on: 2015-03-02
Description
Prevost cars, inc. (prevost) is recalling certain model year 2007-2012 xlii, x3-45, h3-41, h3-45, and h3-45 vip vehicles manufactured july 5, 2007, to may 11, 2012. The affected vehicles may be missing a fuel line locating clip, allowing the fuel line to rub against the braided coolant hose.
Consequence
The fuel line rubbing may result in abrasion and a fuel leak, increasing the risk of a fire.
Corrective Action
Prevost will notify owners, and dealers will inspect the fuel line for abrasion, replacing it as necessary, and will properly secure the fuel line and coolant line, free of charge. The recall began on march 26, 2015. Owners may contact prevost customer service at 1-418-883-3391. Prevost's number for this recall is sr15-04.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #10 - ELECTRICAL SYSTEM:WIRING
Posted on: 2015-06-05
Description
Prevost cars, inc. (prevost) is recalling certain model year 2010-2014 x3-45, xlii-45, h3-41, and h3-45 coaches manufactured november 30, 2009, to august 12, 2014. In the affected vehicles, the wires for the automatic fire suppression system (afss) linear thermal detector (ltd) may be damaged by temperatures in the engine compartment.
Consequence
The damaged wires may activate the afss and shutdown the engine, increasing the risk of a vehicle crash.
Corrective Action
Prevost will notify owners, and dealers will relocate the afss ltd wiring, free of charge. The recall began on july 17, 2015. Owners may contact prevost customer service at 1-800-463-7738. Prevost's number for this recall is sr15-30.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #11 - EQUIPMENT
Posted on: 2017-11-22
Description
Prevost cars, inc. (prevost) is recalling certain 2009-2018 h3-41, h3-45, h3-45 vip, x3-45, x3-45 vip, and x3-45 vip entertainer vehicles, equipped with certain kidde plastic-handle or push button 'pindicator' fire extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17e062-5427.pdf
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Corrective Action
Prevost will notify owners, and instruct them to contact kidde for a replacement fire extinguisher, free of charge. Prevost issued an interim notification to owners on february 13, 2018. Owners may contact prevost customer service at 1-866-870-2046, or kidde customer service toll free at 1-855-262-3540 or online at www.kidde.com and click on product safety recall for more information. Prevost's number for this recall is sr17-31.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #12 - FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
Posted on: 2017-10-05
Description
Prevost cars, inc. (prevost) is recalling certain 2008-2018 h3-41, h3-45, h3-45 vip, x3-45, x3-45 vip, x3-45 vip entertainer, and xl2 motor coaches. The fuel tank cradle supports may have gaps at the points where the cradle connects to the coach frame, which can allow the attachment bolts to loosen and fail causing the fuel tank to fall from the vehicle.
Consequence
If the fuel tank separates from the vehicle, it could be a road hazard and the vehicle would stall. Either scenario increases the risk of a crash.
Corrective Action
Prevost will notify owners, and dealers will correct the fuel tank cradle mounting, free of charge. The recall began on december 4, 2017. Owners may contact prevost customer service at 1-866-870-2046. Prevost's number for this recall is sr17-28.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #13 - FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
Posted on: 2017-10-05
Description
Prevost cars, inc. (prevost) is recalling certain 2008-2018 h3-41, h3-45, h3-45 vip, x3-45, x3-45 vip, x3-45 vip entertainer, and xl2 motor coaches. The fuel tank cradle supports may have gaps at the points where the cradle connects to the coach frame, which can allow the attachment bolts to loosen and fail causing the fuel tank to fall from the vehicle.
Consequence
If the fuel tank separates from the vehicle, it could be a road hazard and the vehicle would stall. Either scenario increases the risk of a crash.
Corrective Action
Prevost will notify owners, and dealers will correct the fuel tank cradle mounting, free of charge. The recall began on december 4, 2017. Owners may contact prevost customer service at 1-866-870-2046. Prevost's number for this recall is sr17-28.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #14 - FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
Posted on: 2017-10-05
Description
Prevost cars, inc. (prevost) is recalling certain 2008-2018 h3-41, h3-45, h3-45 vip, x3-45, x3-45 vip, x3-45 vip entertainer, and xl2 motor coaches. The fuel tank cradle supports may have gaps at the points where the cradle connects to the coach frame, which can allow the attachment bolts to loosen and fail causing the fuel tank to fall from the vehicle.
Consequence
If the fuel tank separates from the vehicle, it could be a road hazard and the vehicle would stall. Either scenario increases the risk of a crash.
Corrective Action
Prevost will notify owners, and dealers will correct the fuel tank cradle mounting, free of charge. The recall began on december 4, 2017. Owners may contact prevost customer service at 1-866-870-2046. Prevost's number for this recall is sr17-28.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #15 - STEERING:LINKAGES:DRAG:LINK:CONNECTION
Posted on: 2019-01-31
Description
Prevost cars, inc (prevost) is recalling certain 2000 xl-45 buses, 2000-2006 xl2-45 buses and 2007-2014 x3-45 buses. The draglink tube turnbuckle may fracture causing a loss of steering.
Consequence
A complete loss of steering would increase the risk of a crash.
Corrective Action
Prevost has notified owners, and dealers will replace the draglink, free of charge. Prevost issued an interim notification to owners on february 13, 2019. The recall began june 3, 2019. Owners may contact prevost customer service at 1-866-870-2046. Prevost's number for this recall is sr19-04.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #16 - EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP
Posted on: 2023-12-26
Description
Prevost car (us) inc. (prevost) is recalling certain 2014 and 2018 h3-41, 2013-2024 h3-45, 2012-2024 x3-45, and 2017-2023 x3-45 commuter vehicles. The red beacon lighting on the threshold warning system (tws) may not be bright enough. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 403, platform lift systems.
Consequence
Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
Corrective Action
Prevost will replace the red beacons, free of charge. Interim letters notifying owners of the safety risk were mailed february 6, 2024. A second notice will be mailed once the remedy is available. Owners may contact prevost customer service at 1-866-870-2046. Prevost's number for this recall is sr24-03.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.