Recalls for 2012 Road Rescue Specialty Vehicle

DEFECT #1 - ELECTRICAL SYSTEM: SOFTWARE

Posted on: 2016-10-04
Description
Rev ambulance group orlando, inc.  (rev) is recalling certain model year 2010-2016 road rescue specialty vehicles, as well as ultramedic, promedic, duramedic, metromedic, and transmedic emergency vehicles equipped with class 1 ultraview touchscreens manufactured by hale products.  These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.  

Consequence
The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.

Corrective Action
Rev will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge.  The recall is expected to begin during october 2016.  Owners may contact rev customer service at 1-800-628-8178 or hale products customer service center at 1-800-533-3569 or halecustomerservice@idexcorp.com.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.