4 recalls found. |
DEFECT #1 - STRUCTURE:BODY:HOOD
Posted on: 2015-02-13
Description
Mercedes-benz usa, llc. (mbusa) is recalling certain model year 2013-2015 e350 sedan, e350 4matic sedan, e350 4matic station wagon, e400 hybrid sedan, cls 550 cgi, and cls550 4matic, 2013-2014 e550 4matic sedan, 2013 e63 sedan, e63 station wagon and cls63, 2014-2015 cls63 4matic, e63 4matic sedan, e63 4matic sedan s, and e63 4matic station wagon, 2015 cls400, 2015 e400 sedan, e400 4matic sedan and cls400 4matic and 2014 cls63 s. The affected vehicles have a rubber seal at the back of the engine bay that may temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.
Consequence
If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.
Corrective Action
Mbusa will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began march 6, 2015. Owners may contact mbusa customer service at 1-201-573-5339. Mbusa's number for this recall is 2015020001.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #2 - AIR BAGS:FRONTAL
Posted on: 2017-10-11
Description
Mercedes-benz usa, llc. (mbusa) is recalling these vehicles: 2014-2018 cla250, cla250 4matic, cla45 amg 4matic, 2015-2018 gla250, gla250 4matic, gla45 amg 4matic, c300 4matic, c63s amg, 2012-2014 c250, c350, c300 4matic, e550 4matic, 2013-2014 c63 amg, 2012-2015 c250 coupe, c350 coupe, c63 amg coupe, 2013-2015 c350 4matic coupe, glk250 4matic bluetec, glk350, glk350 4matic, 2016-2017 c350e, c43 amg, 2015 c400 4matic, 2016-2018 c63 amg, glc300, glc300 4matic, 2017-2018 c300 coupe, c300 4matic coupe, c43 amg, c63 amg coupe, c63s amg coupe, c300 cabriolet, c300 4matic cabriolet, c43 amg cabriolet, c63 amg cabriolet, c63s amg cabriolet, glc300 4matic coupe, glc43 amg, glc43 amg coupe, 2014 e350 coupe, e350 4matic coupe, e350 cabriolet, e400 hybrid, 2015-2017 e400 coupe, e400 4matic coupe, e400 cabriolet, 2014-2017 e550 coupe, e550 cabriolet, b250e, 2014-2016 e250 bluetec, e63 amg 4matic wagon, 2012-2013 e350 bluetec, 2012-2016 e350, e350 4matic, 2015-2016 e400, e400 4matic, 2012 e63 amg, 2014-2015 e250 4matic bluetec, 2013-2016 e350 wagon, 2017 glc300d 4matic, and 2018 glc350e 4matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Consequence
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Corrective Action
Mbusa will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall is expected to begin in december 2017. Owners may contact mbusa customer service at 1-877-496-3691.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #3 - AIR BAGS:PASSENGER SIDE FRONTAL
Posted on: 2018-01-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2013 c250, c250 coupe, c350 coupe 4matic, c300 4matic, c350, c350 coupe, c63 amg, c63 coupe, e350 cabrio, e350 coupe, e550 cabrio, e350 coupe 4matic, e550 coupe, glk350 4matic, glk250 bluetec 4matic, glk350, sls coupe, sls amg gt coupe, and sls roadster vehicles sold, or ever registered, in the states of alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.s. Virgin islands or zone a. Additionally, mbusa is recalling certain 2010 c300, c300 4matic, c63 amg, e350 coupe, e550 coupe, glk350, and glk350 4matic vehicles ever registered in the states of arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, and west virginia or zone b. Mbusa is also recalling certain 2009 c300, c300 4matic, c63 amg, and c350 vehicles ever registered in the states of ak, co, ct, id, ia, me, ma, mi, mn, mo, nh, ny, nd, or, ri, sd, ut, vt, wa, wi and wy or zone c. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Corrective Action
Mbusa will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Parts are currently not available. Mercedes issued an interim notification to owners on february 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact mbusa customer service at 1-877-496-3691.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #4 - COMMUNICATION
Posted on: 2019-11-04
Description
Mercedes-benz usa, llc. (mbusa) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (ecall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/rmisc-19v787-4620.pdf
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Corrective Action
Mbusa has initiated an over the air (ota) remote update. Mbusa will also notify owners, and dealers will check software for a successful ota or update the communication module software as needed, free of charge. The recall began december 23, 2019. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2019120008.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.