2 recalls found. |
DEFECT #1 - AIR BAGS
Posted on: 2014-07-01
Description
Mercedes-benz usa, llc (mercedes-benz) is recalling certain model year 2014 slk 250, slk 350, slk 55 amg, sl 550, sl 63 amg, and sl 65 amg vehicles manufactured march 19, 2014, through may 5, 2014. Due to an air bag assembly error, the front passenger air bag may not deploy properly.
Consequence
In the event of a crash necessitating front passenger air bag deployment, the front passenger seat airbag may not properly deploy, increasing the risk of injury to the front passenger seat occupant.
Corrective Action
Mercedes-benz will notify owners, and dealers will replace the front passenger air bag, free of charge. Mercedes-benz distributed an interim letter to owners on july 17, 2014. A second owner letter was mailed after parts became available in mid august 2014. Owners may contact mercedes-benz at 1-800-367-6372. Note: until the vehicle has been remedied, owners are advised that passengers or other items should not be placed in the passenger seat.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #2 - COMMUNICATION
Posted on: 2019-11-04
Description
Mercedes-benz usa, llc. (mbusa) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (ecall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/rmisc-19v787-4620.pdf
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Corrective Action
Mbusa has initiated an over the air (ota) remote update. Mbusa will also notify owners, and dealers will check software for a successful ota or update the communication module software as needed, free of charge. The recall began december 23, 2019. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2019120008.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.