4 recalls found. |
DEFECT #1 - ELECTRICAL SYSTEM
Posted on: 2015-11-24
Description
Mercedes-benz usa, llc. (mbusa) is recalling certain model year 2015 s550 hybrid vehicles manufactured april 24, 2015, to june 12, 2015. The affected vehicles are equipped with a high voltage onboard charger that may not have been built to specification, and as a result, the charging function for an external charging cable might not function and the onboard charger may incorrectly detect a charging cable, even while the vehicle is being driven.
Consequence
If the charging cable is incorrectly detected and the vehicle is stopped or moving at a very slow speed, the vehicle may unexpectedly shift to park, increasing the risk of a crash.
Corrective Action
Mbusa will notify owners, and dealers will replace the onboard charger, free of charge. The recall began on january 27, 2016. Owners may contact mbusa customer service at 1-800-367-6372.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #2 - HYBRID PROPULSION SYSTEM
Posted on: 2015-11-24
Description
Mercedes-benz usa, llc. (mbusa) is recalling certain model year 2015 s550 hybrid vehicles manufactured april 24, 2015, to june 12, 2015. The affected vehicles are equipped with a high voltage onboard charger that may not have been built to specification, and as a result, the charging function for an external charging cable might not function and the onboard charger may incorrectly detect a charging cable, even while the vehicle is being driven.
Consequence
If the charging cable is incorrectly detected and the vehicle is stopped or moving at a very slow speed, the vehicle may unexpectedly shift to park, increasing the risk of a crash.
Corrective Action
Mbusa will notify owners, and dealers will replace the onboard charger, free of charge. The recall began on january 27, 2016. Owners may contact mbusa customer service at 1-800-367-6372.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #3 - FUEL SYSTEM, GASOLINE:DELIVERY
Posted on: 2015-10-13
Description
Mercedes-benz usa, llc. (mbusa) is recalling certain model year 2015 s550 hybrid vehicles manufactured may 13, 2013 to april 22, 2015. In the affected vehicles, after driving in electric mode, the fuel pump output may be insufficient to restart the gasoline engine and the vehicle will stall.
Consequence
A vehicle stall increases the risk of a crash.
Corrective Action
Mbusa will notify owners, and dealers will update the fuel system control unit software, free of charge. The recall is expected to begin in november 2015. Owners may contact mercedes-benz customer service at 1-800-367-6372.
Notes
Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153), or go to www.safercar.gov.
DEFECT #4 - COMMUNICATION
Posted on: 2019-11-04
Description
Mercedes-benz usa, llc. (mbusa) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (ecall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/rmisc-19v787-4620.pdf
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Corrective Action
Mbusa has initiated an over the air (ota) remote update. Mbusa will also notify owners, and dealers will check software for a successful ota or update the communication module software as needed, free of charge. The recall began december 23, 2019. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2019120008.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.