2015 Nova Bus Lfs Recall Information and Defects

Defect #1: Equipment Malfunction (MFR Campaign: CR3539)

Description

Nova Bus (Nova) is recalling certain model year 2012-2015 Nova LFS and LFS Artic transit buses manufactured from June 18, 2012, through October 19, 2015. The affected transit buses have destinations signs that may not be properly secured and, as a result, the sign may fall.

Consequence

If an sign falls, there is an increased risk of injury to anyone under or standing near the sign.

Corrective Action

Nova will notify owners, and dealers will inspect and secure the sign as necessary, free of charge. The recall began on July 20, 2016. Owners may contact Nova customer service at 1-450-472-6410. Nova's recall number for this campaign is CR3539

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www. safercar.gov

Defect #2: Door Malfunction (MFR Campaign: CR3492 and CR3493)

Description

Nova Bus (Nova) is recalling certain model year 2010-2015 Nova LFS and 2013-2015 LFS Artic transit buses. The affected vehicles are equipped with an optical sensor for the passenger counter system whose location may result in a passenger's arm being pinched between the passenger counter housing and the door.

Consequence

A passenger could be injured if their arm is caught in the door.

Corrective Action

Nova will notify owners, and dealers will install a longer protective cover over the passenger counter system and add a warning label, free of charge. The recall began on November 23, 2015. Owners may contact Nova customer service at 1-800-350-6682. Nova's numbers for this recall are CR3492 and CR3493

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www. safercar.gov

Defect #3: Linkages Malfunction (MFR Campaign: CR3601 & CR3642)

Description

Nova Bus (Nova) is recalling certain model year 2014-2016 LFS and LFS Artic vehicles manufactured from January 1, 2014, through February 15, 2016. On the affected vehicles, the pin on the wiper idler arm may strip causing the windshield wipers to become inoperative.

Consequence

If the windshield wipers become inoperative, visibility will be decreased, increasing the risk of a crash.

Corrective Action

Nova will notify owners, and dealers will replace the wiper idler arm, free of charge. The recall began on April 21, 2016. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR3601

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www. safercar.gov

Defect #4: Seats Malfunction (MFR Campaign: CR3632)

Description

Nova Bus (Nova) is recalling certain model year 2010-2015 Nova LFS transit buses manufactured from August 10, 2010, through November 5, 2015. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.

Consequence

If the seat belt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.

Corrective Action

Nova will notify owners, and dealers will inspect the seats for missing welds. If missing welds are found, the seats will be repaired, free of charge. The recall began on June 8, 2016. Owners may contact Nova customer service at 1-450-472-6410. Nova's recall number for this campaign is CR3632

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www. safercar.gov

Defect #5: Caliper Malfunction (MFR Campaign: CR4079)

Description

Nova Bus (Nova) is recalling certain 2015-2017 Nova LFS and LFS Artic transit buses, equipped with axles with radial air disk brakes. Surface roughness of a guide pin in the radial brake calipers may cause the brake carriage guide pin support bolt to break.

Consequence

Breakage of the guide pin can cause loss of braking ability or loss of tire pressure, increasing the risk of a crash.

Corrective Action

Nova will notify owners and dealers will install new guide pins at each wheel end on suspect axles, free of charge. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR4079

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www. safercar.gov

Defect #6: Seats Malfunction (MFR Campaign: CR4663)

Description

Nova Bus (Nova) is recalling certain 2014-2017 LFS and LFS Artic buses equipped with USSC cantilever seats. The hardware used to attach the cantilever seats to the side rail may have been improperly tightened. As a result, the cantilever seat may drop to the floor.

Consequence

If the cantilever seat drops while it is occupied, there is an increased risk of an injury.

Corrective Action

Nova will notify owners, and dealers will inspect and replace the seat rails and hardware, as necessary, free of charge. The recall began August 30, 2019. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR4663

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www. safercar.gov

Defect #7: Electrical System Malfunction (MFR Campaign: CR4595)

Description

Nova Bus (Nova) is recalling certain 2011-2019 LFS city buses. The engine door fan electrical connector may not be able to handle the required current and may overheat, possibly resulting in a fire.

Consequence

A vehicle fire increases the risk of injury.

Corrective Action

Nova will notify owners, and dealers will replace the connector, free of charge. The recall began May 21, 2019. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR4595

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www. safercar.gov

Defect #8: Tail Lights Malfunction (MFR Campaign: )

Description

Nova Bus (Nova) is recalling certain 2008-2021 LFS Buses. The center-line height of the brake lights and tail lights is too high, exceeding the maximum height standard. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence

Reduced visibility of the brake and tail lights can increase the risk of a crash.

Corrective Action

Nova will notify owners, and provide instructions for interchanging the positions of the brake light and tail light components with the turn signal light components, free of charge. The recall is expected to begin May 2021. Owners may contact Nova customer service at 1-800-350-6682

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www. safercar.gov

Defect #9: Brake Lights Malfunction (MFR Campaign: )

Description

Nova Bus (Nova) is recalling certain 2008-2021 LFS Buses. The center-line height of the brake lights and tail lights is too high, exceeding the maximum height standard. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence

Reduced visibility of the brake and tail lights can increase the risk of a crash.

Corrective Action

Nova will notify owners, and provide instructions for interchanging the positions of the brake light and tail light components with the turn signal light components, free of charge. The recall is expected to begin May 2021. Owners may contact Nova customer service at 1-800-350-6682

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www. safercar.gov

Defect #10: Front Malfunction (MFR Campaign: CR5419)

Description

Nova Bus (US) Inc. (Nova) is recalling certain 2012-2022 LFS vehicles. The driver's seat belt may not retract properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."

Consequence

A seat belt that does not retract properly may result in a loose seat belt, which can increase the risk of injury in a crash.

Corrective Action

Dealers will adjust the recline angle of the seat-back rest, or add a spacer on the driver's seat, as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5419

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.Nhtsa.Gov

Defect #11: Front Malfunction (MFR Campaign: CR5419)

Description

Nova Bus (US) Inc. (Nova) is recalling certain 2012-2022 LFS vehicles. The driver's seat belt may not retract properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."

Consequence

A seat belt that does not retract properly may result in a loose seat belt, which can increase the risk of injury in a crash.

Corrective Action

Dealers will adjust the recline angle of the seat-back rest, or add a spacer on the driver's seat, as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5419

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.Nhtsa.Gov

Defect #12: Front Malfunction (MFR Campaign: CR5419)

Description

Nova Bus (US) Inc. (Nova) is recalling certain 2012-2022 LFS vehicles. The driver's seat belt may not retract properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."

Consequence

A seat belt that does not retract properly may result in a loose seat belt, which can increase the risk of injury in a crash.

Corrective Action

Dealers will adjust the recline angle of the seat-back rest, or add a spacer on the driver's seat, as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5419

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.Nhtsa.Gov

Defect #13: Front Malfunction (MFR Campaign: CR5419)

Description

Nova Bus (US) Inc. (Nova) is recalling certain 2012-2022 LFS vehicles. The driver's seat belt may not retract properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."

Consequence

A seat belt that does not retract properly may result in a loose seat belt, which can increase the risk of injury in a crash.

Corrective Action

Dealers will adjust the recline angle of the seat-back rest, or add a spacer on the driver's seat, as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5419

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.Nhtsa.Gov

Defect #14: Critical Fasteners Malfunction (MFR Campaign: CR5500)

Description

Nova Bus (US) Inc. (Nova) is recalling certain 2015-2019 LFS and LFS Artic transit buses. The attachment hardware may have been incorrectly installed beneath the rear wheel well passenger seats, allowing the seat to detach from the frame.

Consequence

A detached passenger seat may inadequately restrain a passenger during a crash, increasing the risk of injury.

Corrective Action

Owners are advised not to drive their vehicles until the remedy is completed. Nova Bus will inspect and replace the attachment hardware as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus number for this recall is CR5500

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.Nhtsa.Gov

Defect #15: Exterior Lighting Malfunction (MFR Campaign: CR5350/5351)

Description

Nova Bus (US) Inc. (Nova) is recalling certain 2010-2021 LFS and 2009-2012 LFS Artic transit buses. These vehicles are equipped with non-standard color auxiliary lights which may impair the effectiveness of the standard lighting equipment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."

Consequence

The colorful lighting may cause confusion by distracting other drivers, increasing the risk of a crash.

Corrective Action

Dealers will remove the non-standard color lights, or replace them with white lights, free of charge. Owner notification letters were mailed January 31, 2023. Owners may contact Nova's customer service at 1-800-350-6682. Nova's number for this recall is CR5350/5351

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.Nhtsa.Gov

Defect #16: Exterior Lighting Malfunction (MFR Campaign: CR5350/5351)

Description

Nova Bus (US) Inc. (Nova) is recalling certain 2010-2021 LFS and 2009-2012 LFS Artic transit buses. These vehicles are equipped with non-standard color auxiliary lights which may impair the effectiveness of the standard lighting equipment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."

Consequence

The colorful lighting may cause confusion by distracting other drivers, increasing the risk of a crash.

Corrective Action

Dealers will remove the non-standard color lights, or replace them with white lights, free of charge. Owner notification letters were mailed January 31, 2023. Owners may contact Nova's customer service at 1-800-350-6682. Nova's number for this recall is CR5350/5351

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.Nhtsa.Gov

Defect #17: Front Malfunction (MFR Campaign: CR5635)

Description

Nova Bus (US) Inc. (Nova) is recalling certain 2010-2020 LFS Artic and 2012-2024 LFS vehicles. The driver's seat belt may not retract properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."

Consequence

A seat belt that does not retract properly may result in a loose seat belt, which can increase the risk of injury in a crash.

Corrective Action

The remedy is currently under development. Interim owner notification letters explaining the safety risk were mailed October 31, 2024. A second notice will be sent once the remedy has been finalized. Nova's number for this recall is CR5635. This recall expands and replaces previous recall number 23V-350. Vehicles that were previously recalled under 23V-350 will need to have the new remedy completed

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.Nhtsa.Gov

Defect #18: Front Malfunction (MFR Campaign: CR5635)

Description

Nova Bus (US) Inc. (Nova) is recalling certain 2010-2020 LFS Artic and 2012-2024 LFS vehicles. The driver's seat belt may not retract properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."

Consequence

A seat belt that does not retract properly may result in a loose seat belt, which can increase the risk of injury in a crash.

Corrective Action

The remedy is currently under development. Interim owner notification letters explaining the safety risk were mailed October 31, 2024. A second notice will be sent once the remedy has been finalized. Nova's number for this recall is CR5635. This recall expands and replaces previous recall number 23V-350. Vehicles that were previously recalled under 23V-350 will need to have the new remedy completed

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.Nhtsa.Gov

Defect #19: Seats Malfunction (MFR Campaign: CR5858)

Description

Nova Bus (US) Inc. (Nova Bus) is recalling certain 2013-2019 LFS and 2019-2020 LFS Artic transit buses equipped with Double Transversal seats. The passenger seat mounting rails may crack, causing the seat to detach and fall to the floor.

Consequence

A seat that falls unexpectedly increases the risk of injury to passengers in or near to the seat.

Corrective Action

Nova Bus will replace the attachment brackets, free of charge. Owner notification letters are expected to be mailed April 11, 2026. Owners may contact Nova Bus customer service at 1-450-472-6410. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA. Gov beginning April 11, 2026

Notes