Recalls for your 2015 Ram Promaster

Recalls for 2015 Ram Promaster

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16 recalls found.
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Ram ProMaster 2025

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Ram ProMaster 2025

The 2025 RAM ProMaster is a series of cargo vans and chassis cabs marketed by the American automaker Ram Trucks, which is a division of Stellantis North America.
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DEFECT #1 - EXTERIOR LIGHTING:BRAKE LIGHTS


Posted on: 2016-04-28
Description
Chrysler (fca us llc) is recalling certain ram promaster trailer light modules, part number 68229650ab.  These accessory modules were sold for installation on ram promaster and promaster city vehicles.  The trailer tow lighting control module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, lamps, reflective devices, and assoc.  Equipment.

Consequence
Trailer brake lights that are inoperative can increase the risk of a crash.

Corrective Action
Chrysler will mail letters to owners to try to notify the purchasers of the modules, and dealers will replace the trailer tow light control modules, free of charge.  The recall began on june 20, 2016.  Owners may contact chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is s29.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

DEFECT #2 - ELECTRICAL SYSTEM: SOFTWARE


Posted on: 2016-04-28
Description
Chrysler (fca us llc) is recalling certain ram promaster trailer light modules, part number 68229650ab.  These accessory modules were sold for installation on ram promaster and promaster city vehicles.  The trailer tow lighting control module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, lamps, reflective devices, and assoc.  Equipment.

Consequence
Trailer brake lights that are inoperative can increase the risk of a crash.

Corrective Action
Chrysler will mail letters to owners to try to notify the purchasers of the modules, and dealers will replace the trailer tow light control modules, free of charge.  The recall began on june 20, 2016.  Owners may contact chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is s29.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

DEFECT #3 - ELECTRICAL SYSTEM:IGNITION:SWITCH


Posted on: 2015-11-25
Description
Chrysler (fca us llc) is recalling certain model year 2015 ram promaster vans manufactured october 1, 2014, to june 17, 2015.  The affected vehicles have an ignition switch that may have an intermittent loss of electrical contact.

Consequence
An intermittent loss of contact can result in a vehicle stall and/or a partial or complete loss of the air bags, anti-lock brakes, electronic stability control and/or instrument panel cluster.  Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Corrective Action
Chrysler will notify owners, and dealers will replace the ignition switch contact holder block, free of charge.  The recall began march 4, 2016.  Owners may contact chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is r64.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

DEFECT #4 - AIR BAGS:SIDE/WINDOW


Posted on: 2015-04-15
Description
Chrysler (fca us llc) is recalling certain model year 2015 ram promaster city vehicles manufactured november 6, 2014, to march 17, 2015.  The affected cargo and passenger vehicles have side air bag inflatable curtains that, due to an installation issue, may not deploy properly.  As a result, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) no.  214, side impact protection.

Consequence
In the event of a crash, side air bag inflatable curtains that do not deploy properly may increase the risk of vehicle occupant injury.

Corrective Action
Chrysler will notify owners, and dealers will modify the installation of side air bag inflatable curtains , free of charge.  The recall began on may 6, 2015.  Owners may contact chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is r19.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

DEFECT #5 - EXTERIOR LIGHTING:BRAKE LIGHTS


Posted on: 2016-04-28
Description
Chrysler (fca us llc) is recalling certain model year 2014-2016 ram promaster vehicles manufactured july 24, 2015, to february 15, 2016, and 2015-2016 promaster city vehicles manufactured august 15, 2014, to february 1, 2016.  The trailer tow lighting control module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, lamps, reflective devices, and assoc.  Equipment.

Consequence
Trailer brake lights that are inoperative can increase the risk of a crash.

Corrective Action
Chrysler will notify owners, and dealers will replace the trailer tow light control module, free of charge.  The recall began on june 20, 2016.  Owners may contact chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is s22.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

DEFECT #6 - ELECTRICAL SYSTEM: SOFTWARE


Posted on: 2016-04-28
Description
Chrysler (fca us llc) is recalling certain model year 2014-2016 ram promaster vehicles manufactured july 24, 2015, to february 15, 2016, and 2015-2016 promaster city vehicles manufactured august 15, 2014, to february 1, 2016.  The trailer tow lighting control module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, lamps, reflective devices, and assoc.  Equipment.

Consequence
Trailer brake lights that are inoperative can increase the risk of a crash.

Corrective Action
Chrysler will notify owners, and dealers will replace the trailer tow light control module, free of charge.  The recall began on june 20, 2016.  Owners may contact chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is s22.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

DEFECT #7 - POWER TRAIN:AUTOMATIC TRANSMISSION


Posted on: 2016-07-12
Description
Chrysler (fca us llc) is recalling certain model year 2014-2015 jeep cherokee and 2015 chrysler 200, jeep renegade, ram promaster, and 2016 fiat 500x vehicles equipped with 9-speed automatic transmissions.  The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral.  On august 29, 2016 chrysler added the 2016 fiat 500x vehicles to this recall.

Consequence
If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.

Corrective Action
Chrysler will notify owners, dealers will update the transmission software to prevent the transmission from shifting into neutral due to a faulty crimp, free of charge.  The remedy is currently unavailable.  Interim notices were mailed to owners on august 24, 2016.  Owners will receive a second notice when the remedy becomes available in september 2016.  Owners may contact chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is s55.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

DEFECT #8 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)


Posted on: 2016-04-11
Description
Chrysler (fca us llc) is recalling certain model year 2015-2016 ram promaster city vans manufactured september 26, 2014, to march 5, 2016.  A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion.  Corrosion may result in a loss of communication to the transmission control module (tcm) and may cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops.

Consequence
An unintended shift into neutral will prevent the vehicle from being moved.  Additionally, if the driver turns off the engine, the driver will be unable to restart the engine.  Both scenarios can increase the risk of a crash.

Corrective Action
Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge.  The recall began on june 3, 2016.  Owners may contact chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is s24.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

DEFECT #9 - ELECTRICAL SYSTEM


Posted on: 2016-04-11
Description
Chrysler (fca us llc) is recalling certain model year 2015-2016 ram promaster city vans manufactured september 26, 2014, to march 5, 2016.  A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion.  Corrosion may result in a loss of communication to the transmission control module (tcm) and may cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops.

Consequence
An unintended shift into neutral will prevent the vehicle from being moved.  Additionally, if the driver turns off the engine, the driver will be unable to restart the engine.  Both scenarios can increase the risk of a crash.

Corrective Action
Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge.  The recall began on june 3, 2016.  Owners may contact chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is s24.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

DEFECT #10 - EQUIPMENT


Posted on: 2017-12-22
Description
Chrysler (fca us llc) is recalling various dodge, chrysler, and ram vehicles equipped with kidde plastic-handle or push button 'pindicator' fire extinguishers.  A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17v824-0103.pdf.  These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher.  Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable.  For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17e062-5427.pdf

Consequence
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Corrective Action
Chrysler will notify owners instructing them to contact kidde for a replacement fire extinguisher, free of charge.  The recall began february 14, 2018.  Owners may contact chrysler customer service at 1-800-853-1403 or kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on product safety recall for more information.  Chrysler's number for this recall is t82.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

DEFECT #11 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN


Posted on: 2019-11-18
Description
Chrysler (fca us llc) is recalling certain 2015-2018 ram promaster vehicles equipped with 3.0l diesel or 3.6l gasoline engines and air conditioning (a/c).  The engine cooling fan may seize which can cause the cooling fan motor to overheat.

Consequence
An overheated fan motor increases the risk of a fire.

Corrective Action
Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge.  Interim owner notifications informing owners of the safety risk were mailed december 10, 2019.  Owners will receive a second notice when the remedy becomes available.  The recall began july 7, 2020.  Owners may contact chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is vb2.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

DEFECT #12 - EQUIPMENT:APPLIANCE:AIR CONDITIONER


Posted on: 2019-11-18
Description
Chrysler (fca us llc) is recalling certain 2015-2018 ram promaster vehicles equipped with 3.0l diesel or 3.6l gasoline engines and air conditioning (a/c).  The engine cooling fan may seize which can cause the cooling fan motor to overheat.

Consequence
An overheated fan motor increases the risk of a fire.

Corrective Action
Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge.  Interim owner notifications informing owners of the safety risk were mailed december 10, 2019.  Owners will receive a second notice when the remedy becomes available.  The recall began july 7, 2020.  Owners may contact chrysler customer service at 1-800-853-1403.  Chrysler's number for this recall is vb2.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

DEFECT #13 - SEATS


Posted on: 2019-04-19
Description
Mobility transportation services (mobilitytrans) is recalling certain 2014-2018 ford transit and ram promaster vehicles and 2014-2015 ford econoline vehicles modified to be equipped with freedman go-es foldaway seats, part numbers 43705, 45467, 48923, and 75719.  When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Corrective Action
Mobilitytrans will notify owners and freedman seating dealers will inspect and repair the foldaway seat, free of charge.  The recall began may 19, 2019.  Owners may contact mobility transportation services customer service at 1-734-453-6452.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

DEFECT #14 - POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT


Posted on: 2020-01-23
Description
Chrysler (fca us llc) is recalling certain 2014-2019 ram promaster vehicles equipped 3.6l engines.  The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

Consequence
The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Corrective Action
Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge.  The recall began may 26, 2020.  Owners may contact ram trucks at 1-866-726-4636.  Chrysler's number for this recall is w00.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

DEFECT #15 - SEATS


Posted on: 2019-05-01
Description
New england wheels (new england) is recalling certain 2014-2018 ford transit and 2014-2019 ram promaster 2500 and 3500 vehicles modified to be equipped with freedman go-es foldaway seats.  When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Corrective Action
New england has notified owners, directing them to contact freedman for repairs to the foldaway seats, free of charge.  The recall began may 27, 2019.  Owners may contact freedman customer service at 1-800-443-4540 or new england at 1-800-886-9247.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

DEFECT #16 - POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT


Posted on: 2020-09-25
Description
Prime-time specialty vehicles (prime-time) is recalling certain 2014-2019 paratransit vehicles equipped with 3.6l engines.  The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

Consequence
The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Corrective Action
Prime-time will notify owners instructing them to take their vehicles to ram dealers for the necessary repairs, free of charge.  Owners may contact prime-time customer service at 1-574-293-9191.  Prime-time's number for this recall is w00.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.