12 recalls found. |
DEFECT #1 - STEERING:ELECTRIC POWER ASSIST SYSTEM
Posted on: 2016-06-15
Description
Mercedes-benz usa, llc (mbusa) is recalling certain model year 2016 c300 4matic vehicles manufactured november 4, 2015, to march 1, 2016. In the affected vehicles, the electric power steering assist system may shutdown due to a software error.
Consequence
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Corrective Action
Mbusa will notify owners, and dealers will update the software for the electric power steering control unit, free of charge. The recall is expected to begin in july 2016. Owners may contact mbusa customer service at 1-800-367-6372.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #2 - VISIBILITY:SUN ROOF ASSEMBLY
Posted on: 2016-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain model year 2016 c300 vehicles manufactured december 11, 2015, to december 23, 2015, c300 4matic vehicles manufactured december 12, 2015, to december 29, 2015, and c450 amg 4matic vehicles manufactured december 12, 2015, to december 22, 2015. The affected vehicles may be equipped with a panoramic sunroof that may not be properly bonded, allowing the glass to detach and fall from the vehicle during operation.
Consequence
If the panoramic glass detaches during vehicle operation, it can increase the risk of injury or crash.
Corrective Action
Mbusa will notify owners, and dealers will inspect the bonding of the rear sunroof glass panel, replacing it as necessary, free of charge. The recall began on april 12, 2016. Owners may contact mbusa customer service at 1-800-367-6372.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #3 - ELECTRONIC STABILITY CONTROL
Posted on: 2016-08-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain model year 2016 glc 300 suv, glc 300 4matic suv, c300 sedan and c300 4matic vehicles manufactured february 8, 2016, to may 18, 2016. The affected vehicles may be equipped with an electronic stability program (esp) control unit that may have been damaged before being installed.
Consequence
A damaged esp control unit may inadvertently activate the stability control altering the vehicle's path. Additionally, the electronic parking brake may not function. Either condition may increase the risk of a crash.
Corrective Action
Mbusa will notify owners, and dealers will replace the esp hydraulic control units, free of charge. The recall is expected to begin in october 2016. Owners may contact mbusa customer service at 1-800-367-6372.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #4 - ENGINE AND ENGINE COOLING:ENGINE
Posted on: 2017-02-24
Description
Mercedes-benz usa, llc. (mbusa) is recalling certain 2015-2017 c300 4matic, c300, cla250, cla250 4matic and cla45 amg vehicles, 2017 c300 4matic cabrio, c300 4matic coupe, c300 cabrio, c300 coupe, e300, e300 4matic, e400 4matic wagon, e43 amg 4matic, gla250, gla250 4matic and glc300 4matic coupe vehicles and 2016 c350e and glc300 vehicles and 2016-2017 c450 4matic amg sport and glc300 4matic vehicles. In the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.
Consequence
If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.
Corrective Action
Mbusa will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. Parts to remedy the vehicles are not currently available. Owners will be notified of the recall beginning in late march 2017. Owners will be mailed a follow up notice when remedy parts are available, currently expected to be in july 2017. Owners may contact mbusa customer service at 1-800-367-6372.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #5 - ELECTRICAL SYSTEM:STARTER ASSEMBLY
Posted on: 2017-02-24
Description
Mercedes-benz usa, llc. (mbusa) is recalling certain 2015-2017 c300 4matic, c300, cla250, cla250 4matic and cla45 amg vehicles, 2017 c300 4matic cabrio, c300 4matic coupe, c300 cabrio, c300 coupe, e300, e300 4matic, e400 4matic wagon, e43 amg 4matic, gla250, gla250 4matic and glc300 4matic coupe vehicles and 2016 c350e and glc300 vehicles and 2016-2017 c450 4matic amg sport and glc300 4matic vehicles. In the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.
Consequence
If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.
Corrective Action
Mbusa will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. Parts to remedy the vehicles are not currently available. Owners will be notified of the recall beginning in late march 2017. Owners will be mailed a follow up notice when remedy parts are available, currently expected to be in july 2017. Owners may contact mbusa customer service at 1-800-367-6372.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #6 - STEERING:ELECTRIC POWER ASSIST SYSTEM
Posted on: 2017-04-12
Description
Mercedes-benz usa, llc. (mbusa) is recalling certain 2016-2017 c300 vehicles. The electrical contacts for the power steering electric motor may not have been properly welded, possibly resulting in a loss of electrical contact.
Consequence
A loss of electrical contact will cause the electric power steering assist to deactivate, increasing the risk of a crash.
Corrective Action
Mbusa will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall is expected to begin in june 2017. Owners may contact mbusa customer service at 1-800-367-6372.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #7 - ELECTRONIC STABILITY CONTROL
Posted on: 2016-08-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain model year 2016 glc 300 suv, glc 300 4matic suv, c300 sedan and c300 4matic vehicles manufactured february 8, 2016, to may 18, 2016. The affected vehicles may be equipped with an electronic stability program (esp) control unit that may have been damaged before being installed.
Consequence
A damaged esp control unit may inadvertently activate the stability control altering the vehicle's path. Additionally, the electronic parking brake may not function. Either condition may increase the risk of a crash.
Corrective Action
Mbusa will notify owners, and dealers will replace the esp hydraulic control units, free of charge. The recall is expected to begin in october 2016. Owners may contact mbusa customer service at 1-800-367-6372.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #8 - AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
Posted on: 2017-03-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 amg gt-s, glc300, cla250 and gle300d 4matic vehicles, 2013 c250, e350 bluetec and g63 amg vehicles, 2008-2014 c300 vehicles, 2013-2014 c300 4matic and ml350 4matic vehicles, 2009 c350 vehicles, 2014 cls550, e350 4matic, e350 coupe 4matic, e350 wagon 4matic, glk350 and sl550 vehicles, 2012 cls550 4matic vehicles, 2012-2016 e350 vehicles, 2016-2017 gl450 4matic vehicles, 2012-2014 ml350 4matic bluetec vehicles, 2015 s550, s550 4matic and c300 4matic sedan vehicles, 2015-2016 c300 sedan vehicles, and 2017 sl63 amg vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
Consequence
If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Corrective Action
Mbusa will notify owners, and dealers will update software in the affected control units, free of charge. The recall began april 21, 2017. Owners may contact mbusa customer service at 1-800-367-6372.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #9 - ELECTRICAL SYSTEM: SOFTWARE
Posted on: 2017-03-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 amg gt-s, glc300, cla250 and gle300d 4matic vehicles, 2013 c250, e350 bluetec and g63 amg vehicles, 2008-2014 c300 vehicles, 2013-2014 c300 4matic and ml350 4matic vehicles, 2009 c350 vehicles, 2014 cls550, e350 4matic, e350 coupe 4matic, e350 wagon 4matic, glk350 and sl550 vehicles, 2012 cls550 4matic vehicles, 2012-2016 e350 vehicles, 2016-2017 gl450 4matic vehicles, 2012-2014 ml350 4matic bluetec vehicles, 2015 s550, s550 4matic and c300 4matic sedan vehicles, 2015-2016 c300 sedan vehicles, and 2017 sl63 amg vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
Consequence
If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Corrective Action
Mbusa will notify owners, and dealers will update software in the affected control units, free of charge. The recall began april 21, 2017. Owners may contact mbusa customer service at 1-800-367-6372.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #10 - AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
Posted on: 2017-03-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 amg gt-s, glc300, cla250 and gle300d 4matic vehicles, 2013 c250, e350 bluetec and g63 amg vehicles, 2008-2014 c300 vehicles, 2013-2014 c300 4matic and ml350 4matic vehicles, 2009 c350 vehicles, 2014 cls550, e350 4matic, e350 coupe 4matic, e350 wagon 4matic, glk350 and sl550 vehicles, 2012 cls550 4matic vehicles, 2012-2016 e350 vehicles, 2016-2017 gl450 4matic vehicles, 2012-2014 ml350 4matic bluetec vehicles, 2015 s550, s550 4matic and c300 4matic sedan vehicles, 2015-2016 c300 sedan vehicles, and 2017 sl63 amg vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
Consequence
If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Corrective Action
Mbusa will notify owners, and dealers will update software in the affected control units, free of charge. The recall began april 21, 2017. Owners may contact mbusa customer service at 1-800-367-6372.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #11 - ELECTRICAL SYSTEM: SOFTWARE
Posted on: 2017-03-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 amg gt-s, glc300, cla250 and gle300d 4matic vehicles, 2013 c250, e350 bluetec and g63 amg vehicles, 2008-2014 c300 vehicles, 2013-2014 c300 4matic and ml350 4matic vehicles, 2009 c350 vehicles, 2014 cls550, e350 4matic, e350 coupe 4matic, e350 wagon 4matic, glk350 and sl550 vehicles, 2012 cls550 4matic vehicles, 2012-2016 e350 vehicles, 2016-2017 gl450 4matic vehicles, 2012-2014 ml350 4matic bluetec vehicles, 2015 s550, s550 4matic and c300 4matic sedan vehicles, 2015-2016 c300 sedan vehicles, and 2017 sl63 amg vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
Consequence
If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Corrective Action
Mbusa will notify owners, and dealers will update software in the affected control units, free of charge. The recall began april 21, 2017. Owners may contact mbusa customer service at 1-800-367-6372.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #12 - AIR BAGS:FRONTAL
Posted on: 2017-10-11
Description
Mercedes-benz usa, llc. (mbusa) is recalling these vehicles: 2014-2018 cla250, cla250 4matic, cla45 amg 4matic, 2015-2018 gla250, gla250 4matic, gla45 amg 4matic, c300 4matic, c63s amg, 2012-2014 c250, c350, c300 4matic, e550 4matic, 2013-2014 c63 amg, 2012-2015 c250 coupe, c350 coupe, c63 amg coupe, 2013-2015 c350 4matic coupe, glk250 4matic bluetec, glk350, glk350 4matic, 2016-2017 c350e, c43 amg, 2015 c400 4matic, 2016-2018 c63 amg, glc300, glc300 4matic, 2017-2018 c300 coupe, c300 4matic coupe, c43 amg, c63 amg coupe, c63s amg coupe, c300 cabriolet, c300 4matic cabriolet, c43 amg cabriolet, c63 amg cabriolet, c63s amg cabriolet, glc300 4matic coupe, glc43 amg, glc43 amg coupe, 2014 e350 coupe, e350 4matic coupe, e350 cabriolet, e400 hybrid, 2015-2017 e400 coupe, e400 4matic coupe, e400 cabriolet, 2014-2017 e550 coupe, e550 cabriolet, b250e, 2014-2016 e250 bluetec, e63 amg 4matic wagon, 2012-2013 e350 bluetec, 2012-2016 e350, e350 4matic, 2015-2016 e400, e400 4matic, 2012 e63 amg, 2014-2015 e250 4matic bluetec, 2013-2016 e350 wagon, 2017 glc300d 4matic, and 2018 glc350e 4matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Consequence
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Corrective Action
Mbusa will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall is expected to begin in december 2017. Owners may contact mbusa customer service at 1-877-496-3691.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.