10 recalls found. |
DEFECT #1 - TRAILER HITCHES
Posted on: 2017-05-09
Description
Prevost cars, inc. (prevost) is recalling certain 2014-2017 h3-45, h3-45 vip, x3-45, x3-45 vip, and x3-45 vip entertainer motor coaches equipped with 10,000lb-capacity trailer hitch receivers. The trailer hitch mounting fasteners may loosen.
Consequence
If the fasteners loosen, the trailer hitch may deform or detach from the vehicle, increasing the risk of a crash.
Corrective Action
Prevost will notify owners, and dealers will replace the trailer hitch mounting hardware, free of charge. The recall is expected to begin on july 1, 2017. Owners may contact prevost customer service at 1-866-870-2046. Prevost's number for this recall is sr17-11.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #2 - VISIBILITY:WINDSHIELD WIPER/WASHER
Posted on: 2017-05-04
Description
Prevost cars, inc. (prevost) is recalling certain 2016-2017 h3-45 motor coaches. The affected vehicles have wiper arms that can crack where they mount to the wiper motor causing the wiper arms to bend or detach from the vehicle.
Consequence
A loss of wiper function can reduce the driver's visibility, increasing the risk of a crash.
Corrective Action
Prevost will notify owners, and dealers will inspect the vehicles and replace the windshield wiper mounts, as necessary, free of charge. The recall is expected to begin on july 1, 2017. Owners may contact prevost customer service at 1-866-870-2046. Prevost's number for this recall is sr17-09.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #3 - STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT
Posted on: 2017-02-21
Description
Prevost cars, inc. (prevost) is recalling certain 2017 h3-45 and x3-45 motor coaches. These vehicles have steering arm levers that were incorrectly forged, possibly resulting in the steering arm levers cracking and failing.
Consequence
If the steering arm lever fails, causing a loss of steering, it can increase the risk of a crash.
Corrective Action
Prevost will notify owners, and dealers will replace the steering arm lever, free of charge. The recall began on march 20, 2017. Owners may contact prevost customer service at 1-877-773-8678. Prevost's number for this recall is sr17-05.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #4 - EQUIPMENT
Posted on: 2017-11-22
Description
Prevost cars, inc. (prevost) is recalling certain 2009-2018 h3-41, h3-45, h3-45 vip, x3-45, x3-45 vip, and x3-45 vip entertainer vehicles, equipped with certain kidde plastic-handle or push button 'pindicator' fire extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/rmisc-17e062-5427.pdf
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Corrective Action
Prevost will notify owners, and instruct them to contact kidde for a replacement fire extinguisher, free of charge. Prevost issued an interim notification to owners on february 13, 2018. Owners may contact prevost customer service at 1-866-870-2046, or kidde customer service toll free at 1-855-262-3540 or online at www.kidde.com and click on product safety recall for more information. Prevost's number for this recall is sr17-31.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #5 - FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
Posted on: 2017-10-05
Description
Prevost cars, inc. (prevost) is recalling certain 2008-2018 h3-41, h3-45, h3-45 vip, x3-45, x3-45 vip, x3-45 vip entertainer, and xl2 motor coaches. The fuel tank cradle supports may have gaps at the points where the cradle connects to the coach frame, which can allow the attachment bolts to loosen and fail causing the fuel tank to fall from the vehicle.
Consequence
If the fuel tank separates from the vehicle, it could be a road hazard and the vehicle would stall. Either scenario increases the risk of a crash.
Corrective Action
Prevost will notify owners, and dealers will correct the fuel tank cradle mounting, free of charge. The recall began on december 4, 2017. Owners may contact prevost customer service at 1-866-870-2046. Prevost's number for this recall is sr17-28.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #6 - FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
Posted on: 2017-10-05
Description
Prevost cars, inc. (prevost) is recalling certain 2008-2018 h3-41, h3-45, h3-45 vip, x3-45, x3-45 vip, x3-45 vip entertainer, and xl2 motor coaches. The fuel tank cradle supports may have gaps at the points where the cradle connects to the coach frame, which can allow the attachment bolts to loosen and fail causing the fuel tank to fall from the vehicle.
Consequence
If the fuel tank separates from the vehicle, it could be a road hazard and the vehicle would stall. Either scenario increases the risk of a crash.
Corrective Action
Prevost will notify owners, and dealers will correct the fuel tank cradle mounting, free of charge. The recall began on december 4, 2017. Owners may contact prevost customer service at 1-866-870-2046. Prevost's number for this recall is sr17-28.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #7 - FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
Posted on: 2017-10-05
Description
Prevost cars, inc. (prevost) is recalling certain 2008-2018 h3-41, h3-45, h3-45 vip, x3-45, x3-45 vip, x3-45 vip entertainer, and xl2 motor coaches. The fuel tank cradle supports may have gaps at the points where the cradle connects to the coach frame, which can allow the attachment bolts to loosen and fail causing the fuel tank to fall from the vehicle.
Consequence
If the fuel tank separates from the vehicle, it could be a road hazard and the vehicle would stall. Either scenario increases the risk of a crash.
Corrective Action
Prevost will notify owners, and dealers will correct the fuel tank cradle mounting, free of charge. The recall began on december 4, 2017. Owners may contact prevost customer service at 1-866-870-2046. Prevost's number for this recall is sr17-28.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #8 - EQUIPMENT
Posted on: 2019-02-26
Description
Prevost cars, inc is recalling certain 2015-2018 x3-45 vip, x3-45 vip entertainer, x3-45 passenger, h3-45 vip, and h3-45 passenger coaches and motorhomes equipped with specific fire suppression systems. The actuator of the fire extinguisher system may not function properly, preventing the fire extinguisher from discharging the fire suppression agent.
Consequence
If the fire suppression system does not work as intended, it can increase the risk of injury in the event of a fire.
Corrective Action
Prevost cars will notify owners, and the fire suppression system manufacturer will inspect the systems, replacing them as necessary, free of charge. The recall began april 15, 2019. Owners may contact prevost customer service at 1-866-870-2046. Prevost's number for this recall is sr19-03.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #9 - ENGINE
Posted on: 2019-08-01
Description
Prevost cars, inc. (prevost) is recalling certain 2017-2020 x3-45 coach, commuter, vip, and vip entertainer buses, and h3-45 coach and vip buses. Under certain conditions, such as high altitude and heavy climbing, the engine may overheat and shutdown.
Consequence
If the engine unexpectedly shuts down, passengers may have to be transferred to another vehicle on the side of the road, increasing the risk of an injury. If the engine unexpectedly shuts down while the vehicle is in motion, there is an increased risk of crash.
Corrective Action
Prevost will notify owners and will update the engine software, free of charge. The prevost issued owners an interim notification on september 27, 2019. The recall began december 19, 2019. Owners may contact prevost customer service at 1-866-870-2046.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #10 - EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP
Posted on: 2023-12-26
Description
Prevost car (us) inc. (prevost) is recalling certain 2014 and 2018 h3-41, 2013-2024 h3-45, 2012-2024 x3-45, and 2017-2023 x3-45 commuter vehicles. The red beacon lighting on the threshold warning system (tws) may not be bright enough. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 403, platform lift systems.
Consequence
Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
Corrective Action
Prevost will replace the red beacons, free of charge. Interim letters notifying owners of the safety risk were mailed february 6, 2024. A second notice will be mailed once the remedy is available. Owners may contact prevost customer service at 1-866-870-2046. Prevost's number for this recall is sr24-03.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.