14 recalls found. |
DEFECT #1 - STEERING
Posted on: 2019-06-25
Description
Daimler vans usa, llc (dvusa) is recalling certain 2018-2019 mercedes-benz metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.
Consequence
An unexpected loss of power steering assist can increase the risk of crash.
Corrective Action
Dvusa will notify owners, and metris dealers will replace the steering unit, free of charge. The recall began july 2, 2019. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs2lenkeps.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #2 - UNKNOWN OR OTHER
Posted on: 2019-10-02
Description
Daimler vans usa, llc (dvusa) is recalling certain 2018-2019 sprinter and metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
Consequence
Failure to identify loose safety related parts can increase the risk of crash and injury.
Corrective Action
Dvusa will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began november 15, 2019. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vsx566zp25.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153).
DEFECT #3 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Posted on: 2019-10-09
Description
Daimler vans usa, llc (dvusa) is recalling certain 2016-2019 mercedes-benz metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
Consequence
If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
Corrective Action
Dvusa will notify owners, and mercedes-benz dealers will install covers over the battery compartment area, free of charge. Dvusa issued owners an interim notification on december 2, 2019. The recall began march 9, 2020. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs2sitzab.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #4 - UNKNOWN OR OTHER
Posted on: 2019-03-22
Description
Daimler vans usa, llc (dvusa) is recalling certain 2018-2019 mercedes-benz sprinter and metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
Consequence
Failure to identify loose safety related parts can increase the risk of crash and injury.
Corrective Action
Dvusa will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began may 17, 2019. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vsx566zp25.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #5 - ELECTRICAL SYSTEM:SOFTWARE
Posted on: 2021-02-08
Description
Daimler vans usa, llc (dvusa) is recalling certain 2016-2020 mercedes-benz metris and 2019-2020 mercedes-benz sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.
Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Corrective Action
Dvusa will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on may 5, 2021. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vsxhermpos.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #6 - SERVICE BRAKES, HYDRAULIC:FLUID
Posted on: 2022-02-08
Description
Daimler vans usa, llc (dvusa) is recalling certain 2016-2021 mercedes-benz metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
Consequence
A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
Corrective Action
Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Interim owner notification letters were mailed on march 11, 2022. A second notification letter will be mailed once the final remedy is available. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs2be42bre.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #7 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Posted on: 2022-02-22
Description
Daimler vans usa, llc (dvusa) is recalling certain 2015-2018 mercedes-benz metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Consequence
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Corrective Action
As an interim repair, dealers will update the rearview camera software, free of charge. Interim owner notification letters informing owners of the safety risk and interim repair were mailed on march 25, 2022. Once remedy parts become available, dealers will replace the rearview camera, free of charge. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs2ru54kam.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #8 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Posted on: 2022-02-22
Description
Daimler vans usa, llc (dvusa) is recalling certain 2015-2018 mercedes-benz metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Consequence
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Corrective Action
As an interim repair, dealers will update the rearview camera software, free of charge. Interim owner notification letters informing owners of the safety risk and interim repair were mailed on march 25, 2022. Once remedy parts become available, dealers will replace the rearview camera, free of charge. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs2ru54kam.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #9 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Posted on: 2022-02-22
Description
Daimler vans usa, llc (dvusa) is recalling certain 2015-2018 mercedes-benz metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Consequence
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Corrective Action
As an interim repair, dealers will update the rearview camera software, free of charge. Interim owner notification letters informing owners of the safety risk and interim repair were mailed on march 25, 2022. Once remedy parts become available, dealers will replace the rearview camera, free of charge. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs2ru54kam.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #10 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Posted on: 2022-02-22
Description
Daimler vans usa, llc (dvusa) is recalling certain 2015-2018 mercedes-benz metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Consequence
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Corrective Action
As an interim repair, dealers will update the rearview camera software, free of charge. Interim owner notification letters informing owners of the safety risk and interim repair were mailed on march 25, 2022. Once remedy parts become available, dealers will replace the rearview camera, free of charge. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs2ru54kam.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #11 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Posted on: 2022-02-22
Description
Daimler vans usa, llc (dvusa) is recalling certain 2015-2018 mercedes-benz metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Consequence
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Corrective Action
As an interim repair, dealers will update the rearview camera software, free of charge. Interim owner notification letters informing owners of the safety risk and interim repair were mailed on march 25, 2022. Once remedy parts become available, dealers will replace the rearview camera, free of charge. The remedy is expected to become available in late january 2023. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs2ru54kam.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #12 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Posted on: 2022-02-22
Description
Daimler vans usa, llc (dvusa) is recalling certain 2015-2018 mercedes-benz metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Consequence
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Corrective Action
As an interim repair, dealers will update the rearview camera software, free of charge. Interim owner notification letters informing owners of the safety risk and interim repair were mailed on march 25, 2022. Once remedy parts become available, dealers will replace the rearview camera, free of charge. The remedy is expected to become available in late january 2023. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs2ru54kam.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #13 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Posted on: 2022-02-22
Description
Daimler vans usa, llc (dvusa) is recalling certain 2015-2018 mercedes-benz metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Consequence
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Corrective Action
As an interim repair, dealers will update the rearview camera software, free of charge. Interim owner notification letters informing owners of the safety risk and interim repair were mailed on march 25, 2022. Once remedy parts become available, dealers will replace the rearview camera, free of charge. The remedy is expected to become available in late january 2023. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs2ru54kam.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #14 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Posted on: 2022-02-22
Description
Daimler vans usa, llc (dvusa) is recalling certain 2015-2018 mercedes-benz metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Consequence
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Corrective Action
As an interim repair, dealers will update the rearview camera software, free of charge. Interim owner notification letters informing owners of the safety risk and interim repair were mailed on march 25, 2022. Once remedy parts become available, dealers will replace the rearview camera, free of charge. The remedy is expected to become available in late january 2023. Owners may contact dvusa customer service at 1-877-762-8267. Dvusa's number for this recall is vs2ru54kam.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.