Recalls for your 2020 Alexander Dennis E500

Recalls for 2020 Alexander Dennis E500

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DEFECT #1 - FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL


Posted on: 2021-06-24
Description
Alexander dennis, inc.  (alexander dennis) is recalling certain 2017-2020 e500 buses.  The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.  

Consequence
A fuel leak in the presence of an ignition source increases the risk of a fire.  

Corrective Action
Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge.  Owner notification letters were mailed june 18, 2021.  Owners may contact alexander dennis customer service at 1-951-244-9429.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #2 - FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL


Posted on: 2021-06-24
Description
Alexander dennis, inc.  (alexander dennis) is recalling certain 2017-2020 e500 buses.  The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.  

Consequence
A fuel leak in the presence of an ignition source increases the risk of a fire.  

Corrective Action
Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge.  Owner notification letters were mailed june 18, 2021.  Owners may contact alexander dennis customer service at 1-951-244-9429.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.