25 recalls found. |
DEFECT #1 - POWER TRAIN:DRIVELINE:DRIVESHAFT
Posted on: 2021-01-15
Description
Ford motor company (ford) is recalling certain 2020-2021 edge, 2020 lincoln nautilus and ford escape and 2021 lincoln corsair and ford bronco sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Consequence
If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began march 12, 2021. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 21s02.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #2 - POWER TRAIN:DRIVELINE:DRIVESHAFT
Posted on: 2021-01-15
Description
Ford motor company (ford) is recalling certain 2020-2021 edge, 2020 lincoln nautilus and ford escape and 2021 lincoln corsair and ford bronco sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Consequence
If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began march 12, 2021. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 21s02.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #3 - POWER TRAIN:DRIVELINE:DRIVESHAFT
Posted on: 2021-01-15
Description
Ford motor company (ford) is recalling certain 2020-2021 edge, 2020 lincoln nautilus and ford escape and 2021 lincoln corsair and ford bronco sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Consequence
If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began march 12, 2021. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 21s02.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #4 - POWER TRAIN:DRIVELINE:DRIVESHAFT
Posted on: 2021-01-15
Description
Ford motor company (ford) is recalling certain 2020-2021 edge, 2020 lincoln nautilus and ford escape and 2021 lincoln corsair and ford bronco sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Consequence
If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began march 12, 2021. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 21s02.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #5 - POWER TRAIN:DRIVELINE:DRIVESHAFT
Posted on: 2021-01-15
Description
Ford motor company (ford) is recalling certain 2020-2021 edge, 2020 lincoln nautilus and ford escape and 2021 lincoln corsair and ford bronco sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Consequence
If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began march 12, 2021. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 21s02.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #6 - POWER TRAIN:DRIVELINE:DRIVESHAFT
Posted on: 2021-01-15
Description
Ford motor company (ford) is recalling certain 2020-2021 edge, 2020 lincoln nautilus and ford escape and 2021 lincoln corsair and ford bronco sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Consequence
If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began march 12, 2021. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 21s02.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #7 - POWER TRAIN:DRIVELINE:DRIVESHAFT
Posted on: 2021-01-15
Description
Ford motor company (ford) is recalling certain 2020-2021 edge, 2020 lincoln nautilus and ford escape and 2021 lincoln corsair and ford bronco sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Consequence
If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began march 12, 2021. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 21s02.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #8 - POWER TRAIN:DRIVELINE:DRIVESHAFT
Posted on: 2021-01-15
Description
Ford motor company (ford) is recalling certain 2020-2021 edge, 2020 lincoln nautilus and ford escape and 2021 lincoln corsair and ford bronco sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Consequence
If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began march 12, 2021. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 21s02.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #9 - POWER TRAIN:AUTOMATIC TRANSMISSION
Posted on: 2020-09-10
Description
Ford motor company (ford) is recalling certain 2019-2020 edge, transit connect and lincoln mkx and 2020 escape and lincoln corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Consequence
Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Corrective Action
Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began september 23, 2020. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 20s49.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #10 - VISIBILITY:REARVIEW MIRRORS/DEVICES
Posted on: 2020-09-23
Description
Ford motor company (ford) is recalling certain 2020 ford f-150, f-250, f-350, f-450, f-550, explorer, mustang, transit, expedition, escape, ranger and edge, and lincoln nautilus and corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.
Consequence
Reduced rearward visibility can increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began november 17, 2020. Remedy became available on february 1, 2021. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 20c19.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #11 - VISIBILITY:REARVIEW MIRRORS/DEVICES
Posted on: 2020-09-23
Description
Ford motor company (ford) is recalling certain 2020 ford f-150, f-250, f-350, f-450, f-550, explorer, mustang, transit, expedition, escape, ranger and edge, and lincoln nautilus and corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.
Consequence
Reduced rearward visibility can increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began november 17, 2020. Remedy became available on february 1, 2021. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 20c19.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #12 - VISIBILITY:REARVIEW MIRRORS/DEVICES
Posted on: 2020-09-23
Description
Ford motor company (ford) is recalling certain 2020 ford f-150, f-250, f-350, f-450, f-550, explorer, mustang, transit, expedition, escape, ranger and edge, and lincoln nautilus and corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.
Consequence
Reduced rearward visibility can increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began november 17, 2020. Remedy became available on february 1, 2021. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 20c19.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #13 - VISIBILITY:REARVIEW MIRRORS/DEVICES
Posted on: 2020-09-23
Description
Ford motor company (ford) is recalling certain 2020 ford f-150, f-250, f-350, f-450, f-550, explorer, mustang, transit, expedition, escape, ranger and edge, and lincoln nautilus and corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.
Consequence
Reduced rearward visibility can increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began november 17, 2020. Remedy became available on february 1, 2021. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 20c19.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #14 - VISIBILITY:REARVIEW MIRRORS/DEVICES
Posted on: 2020-09-23
Description
Ford motor company (ford) is recalling certain 2020 ford f-150, f-250, f-350, f-450, f-550, explorer, mustang, transit, expedition, escape, ranger and edge, and lincoln nautilus and corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.
Consequence
Reduced rearward visibility can increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began november 17, 2020. Remedy became available on february 1, 2021. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 20c19.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #15 - VISIBILITY:REARVIEW MIRRORS/DEVICES
Posted on: 2020-09-23
Description
Ford motor company (ford) is recalling certain 2020 ford f-150, f-250, f-350, f-450, f-550, explorer, mustang, transit, expedition, escape, ranger and edge, and lincoln nautilus and corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.
Consequence
Reduced rearward visibility can increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began november 17, 2020. Remedy became available on february 1, 2021. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 20c19.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #16 - VISIBILITY:REARVIEW MIRRORS/DEVICES
Posted on: 2020-09-23
Description
Ford motor company (ford) is recalling certain 2020 ford f-150, f-250, f-350, f-450, f-550, explorer, mustang, transit, expedition, escape, ranger and edge, and lincoln nautilus and corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.
Consequence
Reduced rearward visibility can increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began november 17, 2020. Remedy became available on february 1, 2021. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 20c19.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #17 - VISIBILITY:REARVIEW MIRRORS/DEVICES
Posted on: 2020-09-23
Description
Ford motor company (ford) is recalling certain 2020 ford f-150, f-250, f-350, f-450, f-550, explorer, mustang, transit, expedition, escape, ranger and edge, and lincoln nautilus and corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.
Consequence
Reduced rearward visibility can increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began november 17, 2020. Remedy became available on february 1, 2021. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 20c19.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #18 - VISIBILITY:REARVIEW MIRRORS/DEVICES
Posted on: 2020-09-23
Description
Ford motor company (ford) is recalling certain 2020 ford f-150, f-250, f-350, f-450, f-550, explorer, mustang, transit, expedition, escape, ranger and edge, and lincoln nautilus and corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.
Consequence
Reduced rearward visibility can increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began november 17, 2020. Remedy became available on february 1, 2021. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 20c19.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #19 - VISIBILITY:REARVIEW MIRRORS/DEVICES
Posted on: 2020-09-23
Description
Ford motor company (ford) is recalling certain 2020 ford f-150, f-250, f-350, f-450, f-550, explorer, mustang, transit, expedition, escape, ranger and edge, and lincoln nautilus and corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.
Consequence
Reduced rearward visibility can increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began november 17, 2020. Remedy became available on february 1, 2021. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 20c19.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #20 - VISIBILITY:REARVIEW MIRRORS/DEVICES
Posted on: 2020-09-23
Description
Ford motor company (ford) is recalling certain 2020 ford f-150, f-250, f-350, f-450, f-550, explorer, mustang, transit, expedition, escape, ranger and edge, and lincoln nautilus and corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.
Consequence
Reduced rearward visibility can increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began november 17, 2020. Remedy became available on february 1, 2021. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 20c19.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #21 - VISIBILITY:REARVIEW MIRRORS/DEVICES
Posted on: 2020-09-23
Description
Ford motor company (ford) is recalling certain 2020 ford f-150, f-250, f-350, f-450, f-550, explorer, mustang, transit, expedition, escape, ranger and edge, and lincoln nautilus and corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.
Consequence
Reduced rearward visibility can increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began november 17, 2020. Remedy became available on february 1, 2021. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 20c19.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #22 - VISIBILITY:REARVIEW MIRRORS/DEVICES
Posted on: 2020-09-23
Description
Ford motor company (ford) is recalling certain 2020 ford f-150, f-250, f-350, f-450, f-550, explorer, mustang, transit, expedition, escape, ranger and edge, and lincoln nautilus and corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.
Consequence
Reduced rearward visibility can increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began november 17, 2020. Remedy became available on february 1, 2021. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 20c19.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #23 - VISIBILITY:REARVIEW MIRRORS/DEVICES
Posted on: 2020-09-23
Description
Ford motor company (ford) is recalling certain 2020 ford f-150, f-250, f-350, f-450, f-550, explorer, mustang, transit, expedition, escape, ranger and edge, and lincoln nautilus and corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.
Consequence
Reduced rearward visibility can increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began november 17, 2020. Remedy became available on february 1, 2021. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 20c19.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #24 - VISIBILITY:REARVIEW MIRRORS/DEVICES
Posted on: 2020-09-23
Description
Ford motor company (ford) is recalling certain 2020 ford f-150, f-250, f-350, f-450, f-550, explorer, mustang, transit, expedition, escape, ranger and edge, and lincoln nautilus and corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.
Consequence
Reduced rearward visibility can increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began november 17, 2020. Remedy became available on february 1, 2021. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 20c19.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #25 - VISIBILITY:REARVIEW MIRRORS/DEVICES
Posted on: 2020-09-23
Description
Ford motor company (ford) is recalling certain 2020 ford f-150, f-250, f-350, f-450, f-550, explorer, mustang, transit, expedition, escape, ranger and edge, and lincoln nautilus and corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.
Consequence
Reduced rearward visibility can increase the risk of a crash.
Corrective Action
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began november 17, 2020. Remedy became available on february 1, 2021. Owners may contact ford customer service at 1-866-436-7332. Ford's number for this recall is 20c19.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.