Recalls for your 2020 Genuine Scooter Royal Alloy

Recalls for 2020 Genuine Scooter Royal Alloy

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2 recalls found.
All Genuine Scooter Recalls

DEFECT #1 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC


Posted on: 2020-01-14
Description
Genuine scooters, llc.  (genuine scooters) is recalling certain 2020 royal alloy gt150 scooters.  The front brake rotor may become uncentered within the front brake caliper allowing the inner brake pad to dislodge from the top of the brake caliper.

Consequence
If the brake pad becomes dislodged, the scooter can experience a reduced or complete loss of braking, increasing the risk of a crash.  

Corrective Action
Genuine scooters will notify owners, and dealers will reposition the brake rotors with spacers to prevent the brake pads from dislodging, free of charge.  The recall began january 2019.  Note: genuine scooters requests owners to not drive their scooters.  Please have the scooter towed to a dealer for repairs.  Roadside assistance coverage has been provided along with owner's warranty so the tow will be free of charge.  Owners may contact genuine scooters customer service at 1-773-433-1311.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.

DEFECT #2 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS


Posted on: 2020-01-14
Description
Genuine scooters, llc.  (genuine scooters) is recalling certain 2020 royal alloy gt150 scooters.  The front brake rotor may become uncentered within the front brake caliper allowing the inner brake pad to dislodge from the top of the brake caliper.

Consequence
If the brake pad becomes dislodged, the scooter can experience a reduced or complete loss of braking, increasing the risk of a crash.  

Corrective Action
Genuine scooters will notify owners, and dealers will reposition the brake rotors with spacers to prevent the brake pads from dislodging, free of charge.  The recall began january 2019.  Note: genuine scooters requests owners to not drive their scooters.  Please have the scooter towed to a dealer for repairs.  Roadside assistance coverage has been provided along with owner's warranty so the tow will be free of charge.  Owners may contact genuine scooters customer service at 1-773-433-1311.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.