23 recalls found. |
DEFECT #1 - SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS
Posted on: 2020-07-02
Description
Jayco, inc. (jayco) is recalling certain 2019-2021 entegra qwest and jayco melbourne and melbourne prestige motorhomes built on mercedes-benz sprinter chassis. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
Consequence
Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Corrective Action
Jayco will notify owners, and mercedes sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began july 14, 2020. Owners may contact jayco customer service at 1-800-517-9137.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #2 - STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Posted on: 2020-07-02
Description
Jayco, inc. (jayco) is recalling certain 2019-2021 entegra qwest and jayco melbourne and melbourne prestige motorhomes built on mercedes-benz sprinter chassis. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
Consequence
Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Corrective Action
Jayco will notify owners, and mercedes sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began july 14, 2020. Owners may contact jayco customer service at 1-800-517-9137.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #3 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Posted on: 2020-06-05
Description
Jayco, inc. (jayco) is recalling certain 2019-2020 entegra qwest and 2019-2021 jayco melbourne and melbourne prestige class c motorhomes built on mercedes-benz sprinter chassis. The operator's manual may not contain the correct information about how the automatic parking function (auto-p) operates.
Consequence
If the driver relies on the auto-p function as described in the operator's manual, vehicle rollaway or movement may occur, increasing the risk of a crash.
Corrective Action
Jayco will notify owners, and mercedes-benz or freightliner sprinter dealers will provide the correct description of the auto-p function for the operator's manual, free of charge. This recall began may 19, 2020. Owners may contact jayco customer service at 1-800-517-9137 or sprinter service at 1-877-762-8267. The booklet with correct information is also available online, free of charge.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #4 - ELECTRICAL SYSTEM:WIRING
Posted on: 2020-08-10
Description
Jayco, inc. (jayco) is recalling certain 2020-2021 jayco melbourne, melbourne prestige and entegra qwest motorhomes built on sprinter chassis and equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Consequence
If the wiring harness is damaged, the side air bag within the seat may deploy unexpectedly or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Corrective Action
Jayco will notify owners, and mercedes-benz sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began august 21, 2020. Owners may contact jayco customer service at 1-800-517-9137.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #5 - AIR BAGS
Posted on: 2020-08-10
Description
Jayco, inc. (jayco) is recalling certain 2020-2021 jayco melbourne, melbourne prestige and entegra qwest motorhomes built on sprinter chassis and equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Consequence
If the wiring harness is damaged, the side air bag within the seat may deploy unexpectedly or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Corrective Action
Jayco will notify owners, and mercedes-benz sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began august 21, 2020. Owners may contact jayco customer service at 1-800-517-9137.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #6 - SEATS
Posted on: 2020-08-10
Description
Jayco, inc. (jayco) is recalling certain 2020-2021 jayco melbourne, melbourne prestige and entegra qwest motorhomes built on sprinter chassis and equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Consequence
If the wiring harness is damaged, the side air bag within the seat may deploy unexpectedly or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Corrective Action
Jayco will notify owners, and mercedes-benz sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began august 21, 2020. Owners may contact jayco customer service at 1-800-517-9137.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #7 - EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK ASSEMBLY
Posted on: 2019-11-25
Description
Jayco, inc. (jayco) is recalling certain 2018-2020 melbourne prestige motorhomes. The liquid propane (lp) tank hangers may be the wrong size and have insufficient welding, allowing the lp tank to dislodge.
Consequence
If the lp tank dislodges while the motorhome is in transit, it can increase the risk of a crash with the ignition of the propane.
Corrective Action
Jayco has notified owners, and dealers will install a support bracket on each side of the propane tank, free of charge. The recall began december 9, 2019. Owners may contact jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903501.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #8 - POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
Posted on: 2023-02-15
Description
Jayco, inc. (jayco) is recalling certain 2019-2023 entegra launch, launch le, qwest, jayco melbourne, melbourne prestige, terrain, and terrain le motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
Consequence
Vehicle rollaway increases the risk of a crash.
Corrective Action
Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed march 8, 2023. Owners may contact jayco customer service at 1-800-283-8267. Jayco's number for this recall is mb 22v-796.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #9 - POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
Posted on: 2023-02-15
Description
Jayco, inc. (jayco) is recalling certain 2019-2023 entegra launch, launch le, qwest, jayco melbourne, melbourne prestige, terrain, and terrain le motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
Consequence
Vehicle rollaway increases the risk of a crash.
Corrective Action
Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed march 8, 2023. Owners may contact jayco customer service at 1-800-283-8267. Jayco's number for this recall is mb 22v-796.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #10 - POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
Posted on: 2023-02-15
Description
Jayco, inc. (jayco) is recalling certain 2019-2023 entegra launch, launch le, qwest, jayco melbourne, melbourne prestige, terrain, and terrain le motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
Consequence
Vehicle rollaway increases the risk of a crash.
Corrective Action
Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed march 8, 2023. Owners may contact jayco customer service at 1-800-283-8267. Jayco's number for this recall is mb 22v-796.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #11 - POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
Posted on: 2023-02-15
Description
Jayco, inc. (jayco) is recalling certain 2019-2023 entegra launch, launch le, qwest, jayco melbourne, melbourne prestige, terrain, and terrain le motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
Consequence
Vehicle rollaway increases the risk of a crash.
Corrective Action
Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed march 8, 2023. Owners may contact jayco customer service at 1-800-283-8267. Jayco's number for this recall is mb 22v-796.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #12 - POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
Posted on: 2023-02-15
Description
Jayco, inc. (jayco) is recalling certain 2019-2023 entegra launch, launch le, qwest, jayco melbourne, melbourne prestige, terrain, and terrain le motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
Consequence
Vehicle rollaway increases the risk of a crash.
Corrective Action
Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed march 8, 2023. Owners may contact jayco customer service at 1-800-283-8267. Jayco's number for this recall is mb 22v-796.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #13 - POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
Posted on: 2023-02-15
Description
Jayco, inc. (jayco) is recalling certain 2019-2023 entegra launch, launch le, qwest, jayco melbourne, melbourne prestige, terrain, and terrain le motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
Consequence
Vehicle rollaway increases the risk of a crash.
Corrective Action
Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed march 8, 2023. Owners may contact jayco customer service at 1-800-283-8267. Jayco's number for this recall is mb 22v-796.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #14 - POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
Posted on: 2023-02-15
Description
Jayco, inc. (jayco) is recalling certain 2019-2023 entegra launch, launch le, qwest, jayco melbourne, melbourne prestige, terrain, and terrain le motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
Consequence
Vehicle rollaway increases the risk of a crash.
Corrective Action
Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed march 8, 2023. Owners may contact jayco customer service at 1-800-283-8267. Jayco's number for this recall is mb 22v-796.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #15 - POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
Posted on: 2023-02-15
Description
Jayco, inc. (jayco) is recalling certain 2019-2023 entegra launch, launch le, qwest, jayco melbourne, melbourne prestige, terrain, and terrain le motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
Consequence
Vehicle rollaway increases the risk of a crash.
Corrective Action
Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed march 8, 2023. Owners may contact jayco customer service at 1-800-283-8267. Jayco's number for this recall is mb 22v-796.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #16 - POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
Posted on: 2023-02-15
Description
Jayco, inc. (jayco) is recalling certain 2019-2023 entegra launch, launch le, qwest, jayco melbourne, melbourne prestige, terrain, and terrain le motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
Consequence
Vehicle rollaway increases the risk of a crash.
Corrective Action
Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed march 8, 2023. Owners may contact jayco customer service at 1-800-283-8267. Jayco's number for this recall is mb 22v-796.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #17 - POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
Posted on: 2023-02-15
Description
Jayco, inc. (jayco) is recalling certain 2019-2023 entegra launch, launch le, qwest, jayco melbourne, melbourne prestige, terrain, and terrain le motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
Consequence
Vehicle rollaway increases the risk of a crash.
Corrective Action
Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed march 8, 2023. Owners may contact jayco customer service at 1-800-283-8267. Jayco's number for this recall is mb 22v-796.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #18 - POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
Posted on: 2023-02-15
Description
Jayco, inc. (jayco) is recalling certain 2019-2023 entegra launch, launch le, qwest, jayco melbourne, melbourne prestige, terrain, and terrain le motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
Consequence
Vehicle rollaway increases the risk of a crash.
Corrective Action
Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed march 8, 2023. Owners may contact jayco customer service at 1-800-283-8267. Jayco's number for this recall is mb 22v-796.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #19 - POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
Posted on: 2023-02-15
Description
Jayco, inc. (jayco) is recalling certain 2019-2023 entegra launch, launch le, qwest, jayco melbourne, melbourne prestige, terrain, and terrain le motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
Consequence
Vehicle rollaway increases the risk of a crash.
Corrective Action
Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed march 8, 2023. Owners may contact jayco customer service at 1-800-283-8267. Jayco's number for this recall is mb 22v-796.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #20 - POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
Posted on: 2023-02-15
Description
Jayco, inc. (jayco) is recalling certain 2019-2023 entegra launch, launch le, qwest, jayco melbourne, melbourne prestige, terrain, and terrain le motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
Consequence
Vehicle rollaway increases the risk of a crash.
Corrective Action
Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed march 8, 2023. Owners may contact jayco customer service at 1-800-283-8267. Jayco's number for this recall is mb 22v-796.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #21 - POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
Posted on: 2023-02-15
Description
Jayco, inc. (jayco) is recalling certain 2019-2023 entegra launch, launch le, qwest, jayco melbourne, melbourne prestige, terrain, and terrain le motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
Consequence
Vehicle rollaway increases the risk of a crash.
Corrective Action
Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed march 8, 2023. Owners may contact jayco customer service at 1-800-283-8267. Jayco's number for this recall is mb 22v-796.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #22 - POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
Posted on: 2023-02-15
Description
Jayco, inc. (jayco) is recalling certain 2019-2023 entegra launch, launch le, qwest, jayco melbourne, melbourne prestige, terrain, and terrain le motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
Consequence
Vehicle rollaway increases the risk of a crash.
Corrective Action
Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed march 8, 2023. Owners may contact jayco customer service at 1-800-283-8267. Jayco's number for this recall is mb 22v-796.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #23 - POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
Posted on: 2023-02-15
Description
Jayco, inc. (jayco) is recalling certain 2019-2023 entegra launch, launch le, qwest, jayco melbourne, melbourne prestige, terrain, and terrain le motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
Consequence
Vehicle rollaway increases the risk of a crash.
Corrective Action
Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed march 8, 2023. Owners may contact jayco customer service at 1-800-283-8267. Jayco's number for this recall is mb 22v-796.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.