7 recalls found. |
DEFECT #1 - COMMUNICATION
Posted on: 2020-02-10
Description
Mercedes-benz usa, llc. (mbusa) is recalling certain 2020 c300 cabrio, c300 cabrio 4matic, c300 coupe, c43 amg cabrio 4matic, c43 amg coupe 4matic, c63s amg cabrio, cls53 amg 4matic, e350, e350 4matic, e450 cabrio, e450 cabrio 4matic, e450 coupe, e450 coupe 4matic, e450 4matic, e53 amg cabrio 4matic, glc300 coupe 4matic, glc300, glc300 4matic, glc63 amg coupe 4matic, amg gt63 4-door 4matic, and amg gt63s 4-door 4matic vehicles. An electrical circuit inside the emergency call system (ecall) communication module may be damaged, potentially relaying an inaccurate vehicle location.
Consequence
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Corrective Action
Mbusa will notify owners, and dealers will replace the communication module, free of charge. The recall began april 14, 2020. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2020030016.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #2 - ELECTRICAL SYSTEM:SOFTWARE
Posted on: 2020-07-06
Description
Mercedes-benz usa, llc. (mbusa) is recalling certain 2019-2020 c63 amg, c63 amg s, amg gt 53, amg gt 63, amg gt 63 s, and 2020 glc 63 amg, glc 63 amg s vehicles. An incorrect electronic stability program (esp) software version may cause the esp system to react inaccurately. On december 18, 2020, an additional 360 vehicles were added to the recall population.
Consequence
If the esp does not react properly to a driving situation, it may increase the risk of a crash.
Corrective Action
Mbusa will notify owners, and dealers will update the esp software, free of charge. The recall began august 28, 2020. Letters for the owners of the 360 additional vehicles were mailed january 15, 2021. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2020080016.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #3 - ELECTRICAL SYSTEM:SOFTWARE
Posted on: 2020-07-06
Description
Mercedes-benz usa, llc. (mbusa) is recalling certain 2019-2020 c63 amg, c63 amg s, amg gt 53, amg gt 63, amg gt 63 s, and 2020 glc 63 amg, glc 63 amg s vehicles. An incorrect electronic stability program (esp) software version may cause the esp system to react inaccurately. On december 18, 2020, an additional 360 vehicles were added to the recall population.
Consequence
If the esp does not react properly to a driving situation, it may increase the risk of a crash.
Corrective Action
Mbusa will notify owners, and dealers will update the esp software, free of charge. The recall began august 28, 2020. Letters for the owners of the 360 additional vehicles were mailed january 15, 2021. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2020080016.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #4 - ELECTRONIC STABILITY CONTROL
Posted on: 2020-07-06
Description
Mercedes-benz usa, llc. (mbusa) is recalling certain 2019-2020 c63 amg, c63 amg s, amg gt 53, amg gt 63, amg gt 63 s, and 2020 glc 63 amg, glc 63 amg s vehicles. An incorrect electronic stability program (esp) software version may cause the esp system to react inaccurately. On december 18, 2020, an additional 360 vehicles were added to the recall population.
Consequence
If the esp does not react properly to a driving situation, it may increase the risk of a crash.
Corrective Action
Mbusa will notify owners, and dealers will update the esp software, free of charge. The recall began august 28, 2020. Letters for the owners of the 360 additional vehicles were mailed january 15, 2021. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2020080016.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #5 - ELECTRONIC STABILITY CONTROL
Posted on: 2020-07-06
Description
Mercedes-benz usa, llc. (mbusa) is recalling certain 2019-2020 c63 amg, c63 amg s, amg gt 53, amg gt 63, amg gt 63 s, and 2020 glc 63 amg, glc 63 amg s vehicles. An incorrect electronic stability program (esp) software version may cause the esp system to react inaccurately. On december 18, 2020, an additional 360 vehicles were added to the recall population.
Consequence
If the esp does not react properly to a driving situation, it may increase the risk of a crash.
Corrective Action
Mbusa will notify owners, and dealers will update the esp software, free of charge. The recall began august 28, 2020. Letters for the owners of the 360 additional vehicles were mailed january 15, 2021. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2020080016.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #6 - BACK OVER PREVENTION:DISPLAY FUNCTION
Posted on: 2022-04-11
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2018-2021 cla-class, gle/gls-class, a-class, c-class, e-class, e-class coupe/convertible, gla/glb-class, glc-class, cls-class, and eqc-class vehicles. Please refer to mbusa's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, rear visibility.
Consequence
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Corrective Action
Dealers will update the rearview camera software, free of charge. Owner notification letters are expected to be mailed june 7, 2022. Owners may contact mbusa customer service at 1-800-367-6372.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #7 - BACK OVER PREVENTION:DISPLAY FUNCTION
Posted on: 2022-04-11
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2018-2021 cla-class, gle/gls-class, a-class, c-class, e-class, e-class coupe/convertible, gla/glb-class, glc-class, cls-class, and eqc-class vehicles. Please refer to mbusa's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, rear visibility.
Consequence
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Corrective Action
Dealers will update the rearview camera software, free of charge. Owner notification letters are expected to be mailed june 7, 2022. Owners may contact mbusa customer service at 1-800-367-6372.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.