Recalls for 2020 Mercedes-benz C350e

DEFECT #1 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #2 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #3 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #4 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #5 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #6 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #7 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #8 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #9 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #10 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #11 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #12 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #13 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #14 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #15 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #16 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #17 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #18 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #19 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #20 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #21 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #22 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #23 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #24 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #25 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #26 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #27 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #28 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #29 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #30 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #31 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #32 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #33 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #34 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #35 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #36 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #37 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #38 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #39 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #40 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #41 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #42 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #43 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #44 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #45 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #46 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #47 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #48 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #49 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #50 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #51 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #52 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #53 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #54 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #55 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #56 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #57 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #58 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #59 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #60 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #61 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #62 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #63 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #64 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #65 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #66 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #67 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #68 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #69 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #70 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #71 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #72 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #73 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #74 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #75 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #76 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #77 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #78 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #79 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #80 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #81 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #82 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #83 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #84 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #85 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #86 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #87 - BACK OVER PREVENTION:DISPLAY FUNCTION

Posted on: 2022-04-11
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2018-2021 cla-class, gle/gls-class, a-class, c-class, e-class, e-class coupe/convertible, gla/glb-class, glc-class, cls-class, and eqc-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The rearview camera may not display the rearview image due to a software error.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, rear visibility.

Consequence
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Corrective Action
Dealers will update the rearview camera software, free of charge.  Owner notification letters are expected to be mailed june 7, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #88 - BACK OVER PREVENTION:DISPLAY FUNCTION

Posted on: 2022-04-11
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2018-2021 cla-class, gle/gls-class, a-class, c-class, e-class, e-class coupe/convertible, gla/glb-class, glc-class, cls-class, and eqc-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The rearview camera may not display the rearview image due to a software error.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, rear visibility.

Consequence
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Corrective Action
Dealers will update the rearview camera software, free of charge.  Owner notification letters are expected to be mailed june 7, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.