5 recalls found. |
DEFECT #1 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Posted on: 2022-12-15
Description
Polestar automotive usa, inc. (polestar) is recalling certain 2020-2021 polestar 1 vehicles. Defective high-voltage battery cells may cause the battery to overheat when fully charged.
Consequence
The high-voltage battery overheating increases the risk of a fire.
Corrective Action
Dealers will replace the high-voltage battery cells, free of charge. Remedy parts are expected to become ready by june 2023. As an interim repair, owners will need to take their vehicle to a dealership for a software update. Interim notices were mailed january 31, 2023. Owners will recieve a second notice once remedy parts become available. Owners may contact polestar customer service at 1-800-806-2504. Polestar's number for this recall is r10202.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #2 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Posted on: 2023-05-22
Description
Polestar automotive usa, inc. (polestar) is recalling certain 2020-2021 polestar 1 vehicles. Defective high-voltage battery cells may cause the battery to overheat when fully charged.
Consequence
The high-voltage battery overheating increases the risk of a fire.
Corrective Action
Dealers will replace the high-voltage battery pack and restore the electric driving range as necessary, free of charge. Owner notification letters are expected to be mailed july 16, 2023. Owners may contact polestar customer service at 1-800-806-2504. Polestar's number for this recall is r102316. Note: this recall supersedes recall 22v-926 (r10216). Any vehicle that received the interim repair under recall 22v-926 (r10202) will still need to have the remedy for 23v-361 (r10216) performed.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #3 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Posted on: 2022-12-15
Description
Polestar automotive usa, inc. (polestar) is recalling certain 2020-2021 polestar 1 vehicles. Defective high-voltage battery cells may cause the battery to overheat when fully charged.
Consequence
The high-voltage battery overheating increases the risk of a fire.
Corrective Action
Dealers will replace the high-voltage battery cells, free of charge. Remedy parts are expected to become ready by june 2023. As an interim repair, owners will need to take their vehicle to a dealership for a software update. Interim notices were mailed january 31, 2023. Owners may contact polestar customer service at 1-800-806-2504. Polestar's number for this recall is r10202. Note: this recall has been superseded by recall 22v926 (r10202). Any vehicle that received the interim repair under recall 22v926 (r10202) will still need to have the remedy for 23v361 (r102316) performed.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #4 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Posted on: 2022-12-15
Description
Polestar automotive usa, inc. (polestar) is recalling certain 2020-2021 polestar 1 vehicles. Defective high-voltage battery cells may cause the battery to overheat when fully charged.
Consequence
The high-voltage battery overheating increases the risk of a fire.
Corrective Action
Dealers will replace the high-voltage battery cells, free of charge. Remedy parts are expected to become ready by june 2023. As an interim repair, owners will need to take their vehicle to a dealership for a software update. Interim notices were mailed january 31, 2023. Owners may contact polestar customer service at 1-800-806-2504. Polestar's number for this recall is r10202. Note: this recall has been superseded by recall 22v926 (r10202). Any vehicle that received the interim repair under recall 22v926 (r10202) will still need to have the remedy for 23v361 (r102316) performed.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #5 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Posted on: 2022-12-15
Description
Polestar automotive usa, inc. (polestar) is recalling certain 2020-2021 polestar 1 vehicles. Defective high-voltage battery cells may cause the battery to overheat when fully charged.
Consequence
The high-voltage battery overheating increases the risk of a fire.
Corrective Action
Dealers will replace the high-voltage battery cells, free of charge. Remedy parts are expected to become ready by june 2023. As an interim repair, owners will need to take their vehicle to a dealership for a software update. Interim notices were mailed january 31, 2023. Owners may contact polestar customer service at 1-800-806-2504. Polestar's number for this recall is r10202. Note: this recall has been superseded by recall 23v361 (r102316). Any vehicle that received the interim repair under recall 22v926 (r10202) will still need to have the remedy for 23v361 (r102316) performed.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.