4 recalls found. |
DEFECT #1 - ENGINE
Posted on: 2019-08-01
Description
Prevost cars, inc. (prevost) is recalling certain 2017-2020 x3-45 coach, commuter, vip, and vip entertainer buses, and h3-45 coach and vip buses. Under certain conditions, such as high altitude and heavy climbing, the engine may overheat and shutdown.
Consequence
If the engine unexpectedly shuts down, passengers may have to be transferred to another vehicle on the side of the road, increasing the risk of an injury. If the engine unexpectedly shuts down while the vehicle is in motion, there is an increased risk of crash.
Corrective Action
Prevost will notify owners and will update the engine software, free of charge. The prevost issued owners an interim notification on september 27, 2019. The recall began december 19, 2019. Owners may contact prevost customer service at 1-866-870-2046.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #2 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Posted on: 2019-10-30
Description
Prevost cars, inc. (prevost) is recalling certain 2020 x3-45 vip, x3-45 vip entertainer, x3-45 passenger, h3-45 vip, and h3-45 passenger coaches. Due to a missing component, the driver may not be able to adjust the brightness of the dash illumination for the controls and indicators, allowing only the highest level of brightness. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 101, controls and displays.
Consequence
During night time vehicle operation, highest level of dash brightness may reduce the driver's visibility, increasing the risk of a crash.
Corrective Action
Prevost will notify owners, and dealers will install the missing potentiometer component and required wiring to adjust the brightness of the dash's illumination, free of charge. The recall began november 28, 2019. Owners may contact prevost customer service at 1-866-870-2046. Prevost's number for this recall is sr19-42.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #3 - POWER TRAIN:DRIVELINE:DRIVESHAFT
Posted on: 2019-12-18
Description
Prevost cars, inc. (prevost) is recalling certain 2020 prevost x3-45 vip, x3-45 passenger, h3-45 vip, and h3-45 passenger coach buses. The driveshaft clamp bolts may not be properly tightened.
Consequence
The driveshaft connection may separate resulting in a loss of drive. Additionally, a section of the driveshaft may detach from the vehicle, becoming a road hazard. Either condition increases the risk of a crash.
Corrective Action
Prevost has notified owners, and will replace and properly tighten the driveshaft clamp bolts, free of charge. The recall began december 19, 2019. Owners may contact prevost customer service at 1-866-870-2046. Prevost's number for this recall is sr19-43.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #4 - EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP
Posted on: 2023-12-26
Description
Prevost car (us) inc. (prevost) is recalling certain 2014 and 2018 h3-41, 2013-2024 h3-45, 2012-2024 x3-45, and 2017-2023 x3-45 commuter vehicles. The red beacon lighting on the threshold warning system (tws) may not be bright enough. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 403, platform lift systems.
Consequence
Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
Corrective Action
Prevost will replace the red beacons, free of charge. Interim letters notifying owners of the safety risk were mailed february 6, 2024. A second notice will be mailed once the remedy is available. Owners may contact prevost customer service at 1-866-870-2046. Prevost's number for this recall is sr24-03.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.