12 recalls found. |
DEFECT #1 - ELECTRICAL SYSTEM:WIRING
Posted on: 2020-10-03
Description
Jayco, inc. (jayco) is recalling certain 2021 entegra aspire, anthem, cornerstone, and reattaxl motorhomes built with villa power seats. The power seat wiring may become chafed due to poor routing, and no protection, or melt from exceeding the 14 gauge wire amp capacity.
Consequence
Damaged power seat wires may short circuit, increasing the risk of a fire.
Corrective Action
Jayco will notify owners, and the dealers will inspect the seat wiring for loom protection and secure it with wire ties, free of charge. The remedy regarding the switch and exceeding the amp capacity is still under development. The recall began december 4, 2020. Owners may contact jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903521.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #2 - SEATS
Posted on: 2020-10-03
Description
Jayco, inc. (jayco) is recalling certain 2021 entegra aspire, anthem, cornerstone, and reattaxl motorhomes built with villa power seats. The power seat wiring may become chafed due to poor routing, and no protection, or melt from exceeding the 14 gauge wire amp capacity.
Consequence
Damaged power seat wires may short circuit, increasing the risk of a fire.
Corrective Action
Jayco will notify owners, and the dealers will inspect the seat wiring for loom protection and secure it with wire ties, free of charge. The remedy regarding the switch and exceeding the amp capacity is still under development. The recall began december 4, 2020. Owners may contact jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9903521.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #3 - FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
Posted on: 2021-08-02
Description
Entegra coach (entegra) is recalling certain 2018-2022 anthem, aspire, insignia, and reatta xl class a vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence
A fuel leak in the presence of an ignition source increases the risk of a fire.
Corrective Action
Entegra will work with spartan and cummins to inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Cummins began to notify owners july 30, 2021. Owners may contact entegra coach customer service at 1-800-517-9137.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #4 - FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
Posted on: 2021-08-02
Description
Entegra coach (entegra) is recalling certain 2018-2022 anthem, aspire, insignia, and reatta xl class a vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence
A fuel leak in the presence of an ignition source increases the risk of a fire.
Corrective Action
Entegra will work with spartan and cummins to inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Cummins began to notify owners july 30, 2021. Owners may contact entegra coach customer service at 1-800-517-9137.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #5 - SUSPENSION:REAR
Posted on: 2021-11-17
Description
Jayco, inc. (jayco) is recalling certain 2020-2022 anthem, embark, reatta, and reatta xl motorhomes. The rear suspension mounting fasteners that attach the rear-drive axle to the rear suspension may not have been tightened properly, which could allow the fasteners to loosen or break.
Consequence
Loose or broken suspension fasteners can allow the rear-drive axle to shift out of place, increasing the risk of a crash.
Corrective Action
Jayco will work with shyft to notify owners, and dealers will inspect the rear suspension fasteners for damage, and replace and tighten them as necessary, free of charge. Owner notification letters were mailed january 14, 2022. Owners may contact jayco customer service at 1-800-283-8267.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #6 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Posted on: 2021-10-01
Description
Jayco, inc. (jayco) is recalling certain 2019-2021 entegra anthem, aspire, cornerstone, reatta, reatta xl, and jayco embark class a motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.
Consequence
A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
Corrective Action
Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed october 22, 2021. Owners may contact jayco customer service at 1-800-283-8267.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #7 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Posted on: 2021-10-01
Description
Jayco, inc. (jayco) is recalling certain 2019-2021 entegra anthem, aspire, cornerstone, reatta, reatta xl, and jayco embark class a motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.
Consequence
A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
Corrective Action
Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed october 22, 2021. Owners may contact jayco customer service at 1-800-283-8267.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #8 - ENGINE
Posted on: 2022-09-06
Description
Jayco, inc. (jayco) is recalling certain 2021-2023 entegra anthem, aspire, cornerstone, reatta, reatta xl, and jayco embark motorhomes. The engine air intake box may not have a water drain installed, which can cause water to build up inside the air intake box.
Consequence
Water build up inside the air intake box can enter the engine and cause engine failure, increasing the risk of a crash.
Corrective Action
Dealers will inspect and install a drain if necessary, free of charge. Owner notification letters are expected to be mailed october 3, 2022. Owners may contact jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903580.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #9 - ENGINE
Posted on: 2022-09-06
Description
Jayco, inc. (jayco) is recalling certain 2021-2023 entegra anthem, aspire, cornerstone, reatta, reatta xl, and jayco embark motorhomes. The engine air intake box may not have a water drain installed, which can cause water to build up inside the air intake box.
Consequence
Water build up inside the air intake box can enter the engine and cause engine failure, increasing the risk of a crash.
Corrective Action
Dealers will inspect and install a drain if necessary, free of charge. Owner notification letters are expected to be mailed october 3, 2022. Owners may contact jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903580.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #10 - ENGINE
Posted on: 2022-09-06
Description
Jayco, inc. (jayco) is recalling certain 2021-2023 entegra anthem, aspire, cornerstone, reatta, reatta xl, and jayco embark motorhomes. The engine air intake box may not have a water drain installed, which can cause water to build up inside the air intake box.
Consequence
Water build up inside the air intake box can enter the engine and cause engine failure, increasing the risk of a crash.
Corrective Action
Dealers will inspect and install a drain if necessary, free of charge. Owner notification letters are expected to be mailed october 3, 2022. Owners may contact jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903580.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #11 - ENGINE
Posted on: 2022-09-06
Description
Jayco, inc. (jayco) is recalling certain 2021-2023 entegra anthem, aspire, cornerstone, reatta, reatta xl, and jayco embark motorhomes. The engine air intake box may not have a water drain installed, which can cause water to build up inside the air intake box.
Consequence
Water build up inside the air intake box can enter the engine and cause engine failure, increasing the risk of a crash.
Corrective Action
Dealers will inspect and install a drain if necessary, free of charge. Owner notification letters are expected to be mailed october 3, 2022. Owners may contact jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903580.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #12 - SEATS
Posted on: 2024-02-02
Description
Jayco, inc. (jayco) is recalling certain 2020-2023 entegra anthem, aspire, cornerstone, and reatta xl motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 207, seating systems and number 210, seat belt assembly anchorages.
Consequence
A loose or detached seat assembly increases the risk of injury.
Corrective Action
Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed march 11, 2024. Owners may contact jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.