Recalls for your 2021 Kawasaki Ex400h

Recalls for 2021 Kawasaki Ex400h

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DEFECT #1 - ENGINE


Posted on: 2020-12-14
Description
Kawasaki motors corp., u.s.a.  (kmc) is recalling certain 2021 z400 abs (er400d), ninja 400 (ex400h) and ninja 400 abs (ex400g) motorcycles.  The strength of the camshaft chain tensioner may be insufficient due to improper heat treatment, possibly causing it to be damaged.

Consequence
A damaged camshaft chain tensioner can cause the engine to stall, increasing the risk of a crash.

Corrective Action
Kmc will notify owners, and dealers will replace the camshaft chain tensioner, free of charge.  Note: owners are advised to not ride their motorcycles until the repair has been completed.  The recall began december 21, 2020.  Owners may contact kmc customer service at 1-866-802-9381.  Kmc's number for this recall is mc20-13.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #2 - ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL


Posted on: 2020-12-14
Description
Kawasaki motors corp., u.s.a.  (kmc) is recalling certain 2021 z400 abs (er400d), ninja 400 (ex400h) and ninja 400 abs (ex400g) motorcycles.  The strength of the camshaft chain tensioner may be insufficient due to improper heat treatment, possibly causing it to be damaged.

Consequence
A damaged camshaft chain tensioner can cause the engine to stall, increasing the risk of a crash.

Corrective Action
Kmc will notify owners, and dealers will replace the camshaft chain tensioner, free of charge.  Note: owners are advised to not ride their motorcycles until the repair has been completed.  The recall began december 21, 2020.  Owners may contact kmc customer service at 1-866-802-9381.  Kmc's number for this recall is mc20-13.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.