Recalls for 2021 Mercedes-benz Amg E63

DEFECT #1 - SEATS

Posted on: 2020-11-02
Description
Mercedes-benz usa, llc.  (mbusa) is recalling certain 2021 e350 and e450, 2019-2021 amg e53 and 2020-2021 amg e63 vehicles.  The front passenger seat may be missing the mechanical seat adjustment range limit stop, allowing the seat to move outside of the acceptable range in relation to the air bag.

Consequence
If the front passenger seat is adjusted beyond the acceptable range in relation to the air bag, there could be an increased risk of injury in the event of a crash with air bag deployment.

Corrective Action
Mbusa will notify owners, and dealers will inspect for the mechanical seat adjustment range limitation for the front passenger seat and install it if necessary, free of charge.  The recall began december 18, 2020.  Owners may contact mbusa customer service at 1-800-368-6372.  Mbusa's number for this recall is 2020110013.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #2 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #3 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #4 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #5 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #6 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #7 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #8 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #9 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #10 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #11 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #12 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #13 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #14 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #15 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #16 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #17 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #18 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #19 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #20 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #21 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #22 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #23 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #24 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #25 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #26 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #27 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #28 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #29 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #30 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #31 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #32 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #33 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #34 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #35 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #36 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #37 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #38 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #39 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #40 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #41 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #42 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #43 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #44 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #45 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #46 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #47 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #48 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #49 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #50 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #51 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #52 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #53 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #54 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #55 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #56 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #57 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #58 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #59 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #60 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #61 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #62 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #63 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #64 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #65 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #66 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #67 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #68 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #69 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #70 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #71 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #72 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #73 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #74 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #75 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #76 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #77 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #78 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #79 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #80 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #81 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #82 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #83 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #84 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #85 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #86 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #87 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #88 - SEAT BELTS:REAR/OTHER:RETRACTOR

Posted on: 2021-06-28
Description
Mercedes-benz, llc (mbusa) is recalling certain 2021 g550, amg g63, e350, e450, amg cls53, amg e53, amg gt43, amg gt53, amg gt63, 2021-2022 cls450, and amg e63 vehicles.  The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 208, occupant crash protection.

Consequence
An unsecured child restraint system can increase the risk of injury during a crash.

Corrective Action
Dealers will inspect, and replace as necessary, the rear seat belt assemblies, free of charge.  Interim letters notifying owners of the safety risk were mailed august 13, 2021.  A second notice will be sent once the remedy is available.  Owners may contact mbusa customer service at 1-800-367-6372.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #89 - SEAT BELTS:REAR/OTHER:RETRACTOR

Posted on: 2021-06-28
Description
Mercedes-benz, llc (mbusa) is recalling certain 2021 g550, amg g63, e350, e450, amg cls53, amg e53, amg gt43, amg gt53, amg gt63, 2021-2022 cls450, and amg e63 vehicles.  The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 208, occupant crash protection.

Consequence
An unsecured child restraint system can increase the risk of injury during a crash.

Corrective Action
Dealers will inspect, and replace as necessary, the rear seat belt assemblies, free of charge.  Interim letters notifying owners of the safety risk were mailed august 13, 2021.  A second notice will be sent once the remedy is available.  Owners may contact mbusa customer service at 1-800-367-6372.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #90 - SEAT BELTS:REAR/OTHER:RETRACTOR

Posted on: 2021-06-28
Description
Mercedes-benz, llc (mbusa) is recalling certain 2021 g550, amg g63, e350, e450, amg cls53, amg e53, amg gt43, amg gt53, amg gt63, 2021-2022 cls450, and amg e63 vehicles.  The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 208, occupant crash protection.

Consequence
An unsecured child restraint system can increase the risk of injury during a crash.

Corrective Action
Dealers will inspect, and replace as necessary, the rear seat belt assemblies, free of charge.  Interim letters notifying owners of the safety risk were mailed august 13, 2021.  A second notice will be sent once the remedy is available.  Owners may contact mbusa customer service at 1-800-367-6372.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #91 - SEAT BELTS:REAR/OTHER:RETRACTOR

Posted on: 2021-06-28
Description
Mercedes-benz, llc (mbusa) is recalling certain 2021 g550, amg g63, e350, e450, amg cls53, amg e53, amg gt43, amg gt53, amg gt63, 2021-2022 cls450, and amg e63 vehicles.  The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 208, occupant crash protection.

Consequence
An unsecured child restraint system can increase the risk of injury during a crash.

Corrective Action
Dealers will inspect, and replace as necessary, the rear seat belt assemblies, free of charge.  Interim letters notifying owners of the safety risk were mailed august 13, 2021.  A second notice will be sent once the remedy is available.  Owners may contact mbusa customer service at 1-800-367-6372.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #92 - SEAT BELTS:REAR/OTHER:RETRACTOR

Posted on: 2021-06-28
Description
Mercedes-benz, llc (mbusa) is recalling certain 2021 g550, amg g63, e350, e450, amg cls53, amg e53, amg gt43, amg gt53, amg gt63, 2021-2022 cls450, and amg e63 vehicles.  The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 208, occupant crash protection.

Consequence
An unsecured child restraint system can increase the risk of injury during a crash.

Corrective Action
Dealers will inspect, and replace as necessary, the rear seat belt assemblies, free of charge.  Interim letters notifying owners of the safety risk were mailed august 13, 2021.  A second notice will be sent once the remedy is available.  Owners may contact mbusa customer service at 1-800-367-6372.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #93 - SEAT BELTS:REAR/OTHER:RETRACTOR

Posted on: 2021-06-28
Description
Mercedes-benz, llc (mbusa) is recalling certain 2021 g550, amg g63, e350, e450, amg cls53, amg e53, amg gt43, amg gt53, amg gt63, 2021-2022 cls450, and amg e63 vehicles.  The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 208, occupant crash protection.

Consequence
An unsecured child restraint system can increase the risk of injury during a crash.

Corrective Action
Dealers will inspect, and replace as necessary, the rear seat belt assemblies, free of charge.  Interim letters notifying owners of the safety risk were mailed august 13, 2021.  A second notice will be sent once the remedy is available.  Owners may contact mbusa customer service at 1-800-367-6372.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #94 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Posted on: 2021-04-02
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021 e350, e450, e450 wagon, and amg e63 vehicles.  The parking control unit may fail to display the rearview camera image and cause the parking sensors to misidentify or fail to detect objects.

Consequence
An inoperative rearview camera display and/or parking sensors can reduce the driver's view and awareness of what is behind the vehicle, increasing the risk of a crash.

Corrective Action
All affected vehicles are still within mbusa's control.  Mbusa will replace the parking control unit, free of charge.  The recall began april 8, 2021.  Owner may contact mbusa customer service at 1-800-367-6372.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #95 - BACK OVER PREVENTION:WARNINGS:EXTERNAL

Posted on: 2021-04-02
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021 e350, e450, e450 wagon, and amg e63 vehicles.  The parking control unit may fail to display the rearview camera image and cause the parking sensors to misidentify or fail to detect objects.

Consequence
An inoperative rearview camera display and/or parking sensors can reduce the driver's view and awareness of what is behind the vehicle, increasing the risk of a crash.

Corrective Action
All affected vehicles are still within mbusa's control.  Mbusa will replace the parking control unit, free of charge.  The recall began april 8, 2021.  Owner may contact mbusa customer service at 1-800-367-6372.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #96 - SEAT BELTS:REAR/OTHER:RETRACTOR

Posted on: 2021-06-28
Description
Mercedes-benz, llc (mbusa) is recalling certain 2021 g550, amg g63, e350, e450, amg cls53, amg e53, amg gt43, amg gt53, amg gt63, 2021-2022 cls450, and amg e63 vehicles.  The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 208, occupant crash protection.

Consequence
An unsecured child restraint system can increase the risk of injury during a crash.

Corrective Action
Dealers will inspect, and replace as necessary, the rear seat belt assemblies, free of charge.  Owners notified of the voluntary recall campaign by an interim letter on august 13, 2021.  A final letter was mailed on september 24, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #97 - SEAT BELTS:REAR/OTHER:RETRACTOR

Posted on: 2021-06-28
Description
Mercedes-benz, llc (mbusa) is recalling certain 2021 g550, amg g63, e350, e450, amg cls53, amg e53, amg gt43, amg gt53, amg gt63, 2021-2022 cls450, and amg e63 vehicles.  The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 208, occupant crash protection.

Consequence
An unsecured child restraint system can increase the risk of injury during a crash.

Corrective Action
Dealers will inspect, and replace as necessary, the rear seat belt assemblies, free of charge.  Owners notified of the voluntary recall campaign by an interim letter on august 13, 2021.  A final letter was mailed on september 24, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #98 - SEAT BELTS:REAR/OTHER:RETRACTOR

Posted on: 2021-06-28
Description
Mercedes-benz, llc (mbusa) is recalling certain 2021 g550, amg g63, e350, e450, amg cls53, amg e53, amg gt43, amg gt53, amg gt63, 2021-2022 cls450, and amg e63 vehicles.  The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 208, occupant crash protection.

Consequence
An unsecured child restraint system can increase the risk of injury during a crash.

Corrective Action
Dealers will inspect, and replace as necessary, the rear seat belt assemblies, free of charge.  Owners notified of the voluntary recall campaign by an interim letter on august 13, 2021.  A final letter was mailed on september 24, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #99 - SEAT BELTS:REAR/OTHER:RETRACTOR

Posted on: 2021-06-28
Description
Mercedes-benz, llc (mbusa) is recalling certain 2021 g550, amg g63, e350, e450, amg cls53, amg e53, amg gt43, amg gt53, amg gt63, 2021-2022 cls450, and amg e63 vehicles.  The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 208, occupant crash protection.

Consequence
An unsecured child restraint system can increase the risk of injury during a crash.

Corrective Action
Dealers will inspect, and replace as necessary, the rear seat belt assemblies, free of charge.  Owners notified of the voluntary recall campaign by an interim letter on august 13, 2021.  A final letter was mailed on september 24, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #100 - SEAT BELTS:REAR/OTHER:RETRACTOR

Posted on: 2021-06-28
Description
Mercedes-benz, llc (mbusa) is recalling certain 2021 g550, amg g63, e350, e450, amg cls53, amg e53, amg gt43, amg gt53, amg gt63, 2021-2022 cls450, and amg e63 vehicles.  The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 208, occupant crash protection.

Consequence
An unsecured child restraint system can increase the risk of injury during a crash.

Corrective Action
Dealers will inspect, and replace as necessary, the rear seat belt assemblies, free of charge.  Owners notified of the voluntary recall campaign by an interim letter on august 13, 2021.  A final letter was mailed on september 24, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #101 - SEAT BELTS:REAR/OTHER:RETRACTOR

Posted on: 2021-06-28
Description
Mercedes-benz, llc (mbusa) is recalling certain 2021 g550, amg g63, e350, e450, amg cls53, amg e53, amg gt43, amg gt53, amg gt63, 2021-2022 cls450, and amg e63 vehicles.  The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 208, occupant crash protection.

Consequence
An unsecured child restraint system can increase the risk of injury during a crash.

Corrective Action
Dealers will inspect, and replace as necessary, the rear seat belt assemblies, free of charge.  Owners notified of the voluntary recall campaign by an interim letter on august 13, 2021.  A final letter was mailed on september 24, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #102 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Posted on: 2021-04-02
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021 e350, e450, e450 wagon, and amg e63 vehicles.  The parking control unit may fail to display the rearview camera image and cause the parking sensors to misidentify or fail to detect objects.

Consequence
An inoperative rearview camera display and/or parking sensors can reduce the driver's view and awareness of what is behind the vehicle, increasing the risk of a crash.

Corrective Action
All affected vehicles are still within mbusa's control.  Mbusa will replace the parking control unit, free of charge.  The recall began april 8, 2021.  Owner may contact mbusa customer service at 1-800-367-6372.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #103 - BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT

Posted on: 2021-04-02
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021 e350, e450, e450 wagon, and amg e63 vehicles.  The parking control unit may fail to display the rearview camera image and cause the parking sensors to misidentify or fail to detect objects.

Consequence
An inoperative rearview camera display and/or parking sensors can reduce the driver's view and awareness of what is behind the vehicle, increasing the risk of a crash.

Corrective Action
All affected vehicles are still within mbusa's control.  Mbusa will replace the parking control unit, free of charge.  The recall began april 8, 2021.  Owner may contact mbusa customer service at 1-800-367-6372.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #104 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Posted on: 2021-04-02
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021 e350, e450, e450 wagon, and amg e63 vehicles.  The parking control unit may fail to display the rearview camera image and cause the parking sensors to misidentify or fail to detect objects.

Consequence
An inoperative rearview camera display and/or parking sensors can reduce the driver's view and awareness of what is behind the vehicle, increasing the risk of a crash.

Corrective Action
All affected vehicles are still within mbusa's control.  Mbusa will replace the parking control unit, free of charge.  The recall began april 8, 2021.  Owner may contact mbusa customer service at 1-800-367-6372.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #105 - BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT

Posted on: 2021-04-02
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021 e350, e450, e450 wagon, and amg e63 vehicles.  The parking control unit may fail to display the rearview camera image and cause the parking sensors to misidentify or fail to detect objects.

Consequence
An inoperative rearview camera display and/or parking sensors can reduce the driver's view and awareness of what is behind the vehicle, increasing the risk of a crash.

Corrective Action
All affected vehicles are still within mbusa's control.  Mbusa will replace the parking control unit, free of charge.  The recall began april 8, 2021.  Owner may contact mbusa customer service at 1-800-367-6372.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #106 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #107 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #108 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #109 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #110 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #111 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #112 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #113 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #114 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #115 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #116 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #117 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #118 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #119 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #120 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #121 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #122 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #123 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #124 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #125 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #126 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #127 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #128 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #129 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #130 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #131 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #132 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #133 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #134 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #135 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #136 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #137 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #138 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #139 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #140 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #141 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #142 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #143 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #144 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #145 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #146 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #147 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #148 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #149 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #150 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #151 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #152 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #153 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #154 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #155 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #156 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #157 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #158 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #159 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #160 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #161 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #162 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #163 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #164 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #165 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #166 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #167 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #168 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #169 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #170 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #171 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #172 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #173 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #174 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #175 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #176 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #177 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #178 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #179 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #180 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #181 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #182 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #183 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #184 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #185 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #186 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #187 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #188 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #189 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #190 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #191 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #192 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #193 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #194 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #195 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #196 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #197 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #198 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #199 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #200 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #201 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #202 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #203 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #204 - FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Posted on: 2023-12-26
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2024 gle, gls, c-class, e-class, s-class, sl, glc, cls, amg gt, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle details.  The fuel pump may shutdown, causing a loss of drive power.  

Consequence
A loss of drive power can increase the risk of a crash.  

Corrective Action
Dealers will replace the fuel pump, free of charge.  Owner notification letters are expected to be mailed february 13, 2024.  Owners may contact mbusa customer service at 1-800-367-6372.  This recall is an expansion of nhtsa recall number 23v-445.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #205 - FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Posted on: 2023-12-26
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2024 gle, gls, c-class, e-class, s-class, sl, glc, cls, amg gt, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle details.  The fuel pump may shutdown, causing a loss of drive power.  

Consequence
A loss of drive power can increase the risk of a crash.  

Corrective Action
Dealers will replace the fuel pump, free of charge.  Owner notification letters are expected to be mailed february 13, 2024.  Owners may contact mbusa customer service at 1-800-367-6372.  This recall is an expansion of nhtsa recall number 23v-445.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #206 - FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Posted on: 2023-12-26
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2024 gle, gls, c-class, e-class, s-class, sl, glc, cls, amg gt, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle details.  The fuel pump may shutdown, causing a loss of drive power.  

Consequence
A loss of drive power can increase the risk of a crash.  

Corrective Action
Dealers will replace the fuel pump, free of charge.  Owner notification letters are expected to be mailed february 13, 2024.  Owners may contact mbusa customer service at 1-800-367-6372.  This recall is an expansion of nhtsa recall number 23v-445.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #207 - FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Posted on: 2023-12-26
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2024 gle, gls, c-class, e-class, s-class, sl, glc, cls, amg gt, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle details.  The fuel pump may shutdown, causing a loss of drive power.  

Consequence
A loss of drive power can increase the risk of a crash.  

Corrective Action
Dealers will replace the fuel pump, free of charge.  Owner notification letters are expected to be mailed february 13, 2024.  Owners may contact mbusa customer service at 1-800-367-6372.  This recall is an expansion of nhtsa recall number 23v-445.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #208 - FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Posted on: 2023-12-26
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2024 gle, gls, c-class, e-class, s-class, sl, glc, cls, amg gt, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle details.  The fuel pump may shutdown, causing a loss of drive power.  

Consequence
A loss of drive power can increase the risk of a crash.  

Corrective Action
Dealers will replace the fuel pump, free of charge.  Owner notification letters are expected to be mailed february 13, 2024.  Owners may contact mbusa customer service at 1-800-367-6372.  This recall is an expansion of nhtsa recall number 23v-445.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #209 - FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Posted on: 2023-12-26
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2024 gle, gls, c-class, e-class, s-class, sl, glc, cls, amg gt, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle details.  The fuel pump may shutdown, causing a loss of drive power.  

Consequence
A loss of drive power can increase the risk of a crash.  

Corrective Action
Dealers will replace the fuel pump, free of charge.  Owner notification letters are expected to be mailed february 13, 2024.  Owners may contact mbusa customer service at 1-800-367-6372.  This recall is an expansion of nhtsa recall number 23v-445.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #210 - FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Posted on: 2023-12-26
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2024 gle, gls, c-class, e-class, s-class, sl, glc, cls, amg gt, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle details.  The fuel pump may shutdown, causing a loss of drive power.  

Consequence
A loss of drive power can increase the risk of a crash.  

Corrective Action
Dealers will replace the fuel pump, free of charge.  Owner notification letters are expected to be mailed february 13, 2024.  Owners may contact mbusa customer service at 1-800-367-6372.  This recall is an expansion of nhtsa recall number 23v-445.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #211 - FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Posted on: 2023-12-26
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2024 gle, gls, c-class, e-class, s-class, sl, glc, cls, amg gt, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle details.  The fuel pump may shutdown, causing a loss of drive power.  

Consequence
A loss of drive power can increase the risk of a crash.  

Corrective Action
Dealers will replace the fuel pump, free of charge.  Owner notification letters are expected to be mailed february 13, 2024.  Owners may contact mbusa customer service at 1-800-367-6372.  This recall is an expansion of nhtsa recall number 23v-445.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #212 - FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Posted on: 2023-12-26
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2024 gle, gls, c-class, e-class, s-class, sl, glc, cls, amg gt, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle details.  The fuel pump may shutdown, causing a loss of drive power.  

Consequence
A loss of drive power can increase the risk of a crash.  

Corrective Action
Dealers will replace the fuel pump, free of charge.  Owner notification letters are expected to be mailed february 13, 2024.  Owners may contact mbusa customer service at 1-800-367-6372.  This recall is an expansion of nhtsa recall number 23v-445.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #213 - FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Posted on: 2023-12-26
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2024 gle, gls, c-class, e-class, s-class, sl, glc, cls, amg gt, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle details.  The fuel pump may shutdown, causing a loss of drive power.  

Consequence
A loss of drive power can increase the risk of a crash.  

Corrective Action
Dealers will replace the fuel pump, free of charge.  Owner notification letters are expected to be mailed february 13, 2024.  Owners may contact mbusa customer service at 1-800-367-6372.  This recall is an expansion of nhtsa recall number 23v-445.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #214 - FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Posted on: 2023-12-26
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2024 gle, gls, c-class, e-class, s-class, sl, glc, cls, amg gt, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle details.  The fuel pump may shutdown, causing a loss of drive power.  

Consequence
A loss of drive power can increase the risk of a crash.  

Corrective Action
Dealers will replace the fuel pump, free of charge.  Owner notification letters are expected to be mailed february 13, 2024.  Owners may contact mbusa customer service at 1-800-367-6372.  This recall is an expansion of nhtsa recall number 23v-445.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #215 - FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Posted on: 2023-12-26
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2024 gle, gls, c-class, e-class, s-class, sl, glc, cls, amg gt, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle details.  The fuel pump may shutdown, causing a loss of drive power.  

Consequence
A loss of drive power can increase the risk of a crash.  

Corrective Action
Dealers will replace the fuel pump, free of charge.  Owner notification letters are expected to be mailed february 13, 2024.  Owners may contact mbusa customer service at 1-800-367-6372.  This recall is an expansion of nhtsa recall number 23v-445.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #216 - FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Posted on: 2023-12-26
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2024 gle, gls, c-class, e-class, s-class, sl, glc, cls, amg gt, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle details.  The fuel pump may shutdown, causing a loss of drive power.  

Consequence
A loss of drive power can increase the risk of a crash.  

Corrective Action
Dealers will replace the fuel pump, free of charge.  Owner notification letters are expected to be mailed february 13, 2024.  Owners may contact mbusa customer service at 1-800-367-6372.  This recall is an expansion of nhtsa recall number 23v-445.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #217 - FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Posted on: 2023-12-26
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2024 gle, gls, c-class, e-class, s-class, sl, glc, cls, amg gt, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle details.  The fuel pump may shutdown, causing a loss of drive power.  

Consequence
A loss of drive power can increase the risk of a crash.  

Corrective Action
Dealers will replace the fuel pump, free of charge.  Owner notification letters are expected to be mailed february 13, 2024.  Owners may contact mbusa customer service at 1-800-367-6372.  This recall is an expansion of nhtsa recall number 23v-445.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.