Recalls for 2021 Mercedes-benz Gla250

DEFECT #1 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #2 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #3 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #4 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #5 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #6 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #7 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #8 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #9 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #10 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #11 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #12 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #13 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #14 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #15 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #16 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #17 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #18 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #19 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #20 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #21 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #22 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #23 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #24 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #25 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #26 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #27 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #28 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #29 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #30 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #31 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #32 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #33 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #34 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #35 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #36 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #37 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #38 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #39 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #40 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #41 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #42 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #43 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #44 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #45 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #46 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #47 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #48 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #49 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #50 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #51 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #52 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #53 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #54 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #55 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #56 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #57 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #58 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #59 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #60 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #61 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #62 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #63 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #64 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #65 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #66 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #67 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #68 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #69 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #70 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #71 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #72 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #73 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #74 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #75 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #76 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #77 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #78 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #79 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #80 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #81 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #82 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #83 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #84 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #85 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #86 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #87 - AIR BAGS:FRONTAL

Posted on: 2021-02-22
Description
Mercedes-benz usa, llc (mbusa) is recalling certain gla250 vehicles.  The ground connection for the front passenger air bag may not be mounted properly, which could result in an inadvertent deployment.

Consequence
Inadvertent air bag deployment can increase the risk of injury for an occupant in the front passenger seat, and increase the possibility of a vehicle crash.

Corrective Action
Mbusa will notify owners, and dealers will inspect the ground connection for the passenger air bag and correct it, if necessary, free of charge.  The recall began march 26, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021020037.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #88 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #89 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #90 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #91 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #92 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #93 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #94 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #95 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #96 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #97 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #98 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #99 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #100 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #101 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #102 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #103 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #104 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #105 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #106 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #107 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #108 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #109 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #110 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #111 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #112 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #113 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #114 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #115 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #116 - COMMUNICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #117 - COMMUNICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #118 - COMMUNICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #119 - COMMUNICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #120 - COMMUNICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #121 - COMMUNICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #122 - COMMUNICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #123 - COMMUNICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #124 - COMMUNICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #125 - COMMUNICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #126 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #127 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #128 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #129 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #130 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #131 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #132 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #133 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #134 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #135 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #136 - BACK OVER PREVENTION:DISPLAY FUNCTION

Posted on: 2022-04-11
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2018-2021 cla-class, gle/gls-class, a-class, c-class, e-class, e-class coupe/convertible, gla/glb-class, glc-class, cls-class, and eqc-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The rearview camera may not display the rearview image due to a software error.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, rear visibility.

Consequence
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Corrective Action
Dealers will update the rearview camera software, free of charge.  Owner notification letters are expected to be mailed june 7, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #137 - BACK OVER PREVENTION:DISPLAY FUNCTION

Posted on: 2022-04-11
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2018-2021 cla-class, gle/gls-class, a-class, c-class, e-class, e-class coupe/convertible, gla/glb-class, glc-class, cls-class, and eqc-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The rearview camera may not display the rearview image due to a software error.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, rear visibility.

Consequence
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Corrective Action
Dealers will update the rearview camera software, free of charge.  Owner notification letters are expected to be mailed june 7, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #138 - COMMUNICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #139 - COMMUNICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #140 - COMMUNICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #141 - COMMUNICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #142 - COMMUNICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #143 - COMMUNICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #144 - COMMUNICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #145 - COMMUNICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #146 - COMMUNICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #147 - COMMUNICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #148 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #149 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #150 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #151 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #152 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #153 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #154 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #155 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #156 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #157 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #158 - COMMUNICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #159 - COMMUNICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #160 - COMMUNICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #161 - COMMUNICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #162 - COMMUNICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #163 - COMMUNICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #164 - COMMUNICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #165 - COMMUNICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #166 - COMMUNICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #167 - COMMUNICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #168 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #169 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #170 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #171 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #172 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #173 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #174 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #175 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #176 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #177 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2021-02-16
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2019 c300, e300, 2018-2020 cla250, 2020 cls450, amg e53, amg gt53, gle450, 2018 amg e63, amg gta, 2017-2020 gla250, glc300, 2019 glc350, amg glc43, 2017-2018 gle350, 2019 amg glc 43, glc350, gle400, 2017 gls450, s550, c300 cabrio, and 2018-2019 s560 vehicles.  On june 18, 2021, an additional 9 vehicles were added, including certain 2021 gla250, glc300, 2018 s450, e400, and 2017 cla250 vehicles.  The communication module might have been inadvertently deactivated during a service visit, which could have disabled the emergency call (ecall) function.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge.  The recall began march 31, 2021.  Letters for the owners of the 9 additional vehicles were mailed july 9, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021030005.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #178 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #179 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #180 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #181 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #182 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #183 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #184 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #185 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #186 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #187 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #188 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #189 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #190 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #191 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #192 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #193 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #194 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #195 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #196 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #197 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #198 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #199 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #200 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #201 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #202 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #203 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #204 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #205 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #206 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #207 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #208 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #209 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #210 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #211 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #212 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #213 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #214 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #215 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #216 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #217 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #218 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #219 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #220 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #221 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #222 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #223 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #224 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #225 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #226 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #227 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #228 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #229 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #230 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #231 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #232 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #233 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #234 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #235 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #236 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #237 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #238 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #239 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #240 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #241 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #242 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #243 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #244 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #245 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #246 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #247 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #248 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #249 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #250 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #251 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #252 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #253 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #254 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #255 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #256 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #257 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #258 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #259 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #260 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #261 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #262 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #263 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #264 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #265 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #266 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #267 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #268 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #269 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #270 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #271 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #272 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #273 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #274 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #275 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.