Recalls for 2021 Mercedes-benz Glb250

DEFECT #1 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #2 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #3 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #4 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #5 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #6 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #7 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #8 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #9 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #10 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #11 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #12 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #13 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #14 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #15 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #16 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #17 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #18 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #19 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #20 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #21 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #22 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #23 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #24 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #25 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #26 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #27 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #28 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #29 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #30 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #31 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #32 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #33 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #34 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #35 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #36 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #37 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #38 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #39 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #40 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #41 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #42 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #43 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #44 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #45 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #46 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #47 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #48 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #49 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #50 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #51 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #52 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #53 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #54 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #55 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #56 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #57 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #58 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #59 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #60 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #61 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #62 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #63 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #64 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #65 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #66 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #67 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #68 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #69 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #70 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #71 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #72 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #73 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #74 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #75 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #76 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #77 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #78 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #79 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #80 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #81 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #82 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #83 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #84 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #85 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #86 - COMMUNICATION

Posted on: 2021-02-08
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2016 - 2021 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, gt-class, c-class, e-class, s-class, cls-class, sl-class, b-class, glb-class, glc-class, and g-class vehicles.  Please refer to the part 573 report for specific vehicle model details.  The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (ecall) in the event of a crash.

Consequence
Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Corrective Action
Mbusa will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  The recall began march 12, 2021.  Owners may contact mbusa customer service at 1-877-762-8267.  Mbusa's number for this recall is 2021020025.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #87 - STRUCTURE:BODY:TAILGATE

Posted on: 2021-04-02
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021 glb35 amg, and 2020-2021 glb250 vehicles.  The side spoilers on the tailgate might not have been installed correctly, allowing them to detach.

Consequence
Detached spoilers can create a road hazard, increasing the risk of a crash or injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect and, if necessary, replace the side spoilers, free of charge.  Owner letters were mailed july 2, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021050009.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #88 - STRUCTURE:BODY:TAILGATE

Posted on: 2021-04-02
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021 glb35 amg, and 2020-2021 glb250 vehicles.  The side spoilers on the tailgate might not have been installed correctly, allowing them to detach.

Consequence
Detached spoilers can create a road hazard, increasing the risk of a crash or injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect and, if necessary, replace the side spoilers, free of charge.  Owner letters were mailed july 2, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021050009.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #89 - STRUCTURE:BODY:TAILGATE

Posted on: 2021-04-02
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021 glb35 amg, and 2020-2021 glb250 vehicles.  The side spoilers on the tailgate might not have been installed correctly, allowing them to detach.

Consequence
Detached spoilers can create a road hazard, increasing the risk of a crash or injury.

Corrective Action
Mbusa will notify owners, and dealers will inspect and, if necessary, replace the side spoilers, free of charge.  Owner letters were mailed july 2, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021050009.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #90 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #91 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #92 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #93 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #94 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #95 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #96 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #97 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #98 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #99 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #100 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #101 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #102 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #103 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #104 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #105 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #106 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #107 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #108 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #109 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #110 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #111 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #112 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #113 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #114 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #115 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #116 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #117 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Posted on: 2021-05-17
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2019-2021 cla-class, gle/gls-class, a-class, e-class, e-class coupe and convertible, gla/glb-class, glc-class, cls-class, and amg gt-class 4-door coupe vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The mbux multimedia system software may cause the display to remain black, or reboot after startup.  This could result in the rearview camera image not displaying properly.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 111, rear visibility.

Consequence
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action
The multimedia system software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed beginning june 28, 2021.  Owners may contact mbusa customer service at 1-800-367-6373.  Mbusa's number for this recall is 2021050012.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #118 - STRUCTURE:BODY

Posted on: 2021-04-02
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2020-2021 glb250 vehicles.  The wheel arch covers on the front fenders might not have been installed correctly, allow them to detach.

Consequence
Detached wheel arch covers can create a road hazard, increasing the risk of a crash or injury.

Corrective Action
Mbusa will notify owners, and dealers will check the installation of the front wheel arch covers and correct them as necessary, free of charge.  Owner letters were mailed may 21, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021040015.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #119 - STRUCTURE:BODY

Posted on: 2021-04-02
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2020-2021 glb250 vehicles.  The wheel arch covers on the front fenders might not have been installed correctly, allow them to detach.

Consequence
Detached wheel arch covers can create a road hazard, increasing the risk of a crash or injury.

Corrective Action
Mbusa will notify owners, and dealers will check the installation of the front wheel arch covers and correct them as necessary, free of charge.  Owner letters were mailed may 21, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021040015.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #120 - AIR BAGS:FRONTAL

Posted on: 2022-02-14
Description
Mercedes-benz usa, llc.  (mbusa) is recalling certain 2021 glb 250 vehicles.  These vehicles may be equipped with an incorrect front driver's air bag module.

Consequence
An incorrect air bag module may not properly restrain an occupant during a crash.  In addition, the air bag module could detach from the steering wheel during deployment.  Either of these scenarios can increase the risk of injury in the event of a crash.

Corrective Action
Dealers will inspect and replace the front driver's air bag, as necessary, free of charge.  Owner notification letters were mailed march 25, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #121 - AIR BAGS:FRONTAL

Posted on: 2022-02-14
Description
Mercedes-benz usa, llc.  (mbusa) is recalling certain 2021 glb 250 vehicles.  These vehicles may be equipped with an incorrect front driver's air bag module.

Consequence
An incorrect air bag module may not properly restrain an occupant during a crash.  In addition, the air bag module could detach from the steering wheel during deployment.  Either of these scenarios can increase the risk of injury in the event of a crash.

Corrective Action
Dealers will inspect and replace the front driver's air bag, as necessary, free of charge.  Owner notification letters were mailed march 25, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #122 - BACK OVER PREVENTION:DISPLAY FUNCTION

Posted on: 2022-04-11
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2018-2021 cla-class, gle/gls-class, a-class, c-class, e-class, e-class coupe/convertible, gla/glb-class, glc-class, cls-class, and eqc-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The rearview camera may not display the rearview image due to a software error.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, rear visibility.

Consequence
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Corrective Action
Dealers will update the rearview camera software, free of charge.  Owner notification letters are expected to be mailed june 7, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #123 - BACK OVER PREVENTION:DISPLAY FUNCTION

Posted on: 2022-04-11
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2018-2021 cla-class, gle/gls-class, a-class, c-class, e-class, e-class coupe/convertible, gla/glb-class, glc-class, cls-class, and eqc-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  The rearview camera may not display the rearview image due to a software error.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, rear visibility.

Consequence
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Corrective Action
Dealers will update the rearview camera software, free of charge.  Owner notification letters are expected to be mailed june 7, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #124 - STRUCTURE:BODY

Posted on: 2021-04-02
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2020-2021 glb250 vehicles.  The wheel arch covers on the front fenders might not have been installed correctly, allow them to detach.

Consequence
Detached wheel arch covers can create a road hazard, increasing the risk of a crash or injury.

Corrective Action
Mbusa will notify owners, and dealers will check the installation of the front wheel arch covers and correct them as necessary, free of charge.  Owner letters were mailed may 21, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021040015.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #125 - STRUCTURE:BODY

Posted on: 2021-04-02
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2020-2021 glb250 vehicles.  The wheel arch covers on the front fenders might not have been installed correctly, allow them to detach.

Consequence
Detached wheel arch covers can create a road hazard, increasing the risk of a crash or injury.

Corrective Action
Mbusa will notify owners, and dealers will check the installation of the front wheel arch covers and correct them as necessary, free of charge.  Owner letters were mailed may 21, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021040015.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #126 - STRUCTURE:BODY

Posted on: 2021-04-02
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2020-2021 glb250 vehicles.  The wheel arch covers on the front fenders might not have been installed correctly, allow them to detach.

Consequence
Detached wheel arch covers can create a road hazard, increasing the risk of a crash or injury.

Corrective Action
Mbusa will notify owners, and dealers will check the installation of the front wheel arch covers and correct them as necessary, free of charge.  Owner letters were mailed may 21, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021040015.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #127 - STRUCTURE:BODY

Posted on: 2021-04-02
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2020-2021 glb250 vehicles.  The wheel arch covers on the front fenders might not have been installed correctly, allow them to detach.

Consequence
Detached wheel arch covers can create a road hazard, increasing the risk of a crash or injury.

Corrective Action
Mbusa will notify owners, and dealers will check the installation of the front wheel arch covers and correct them as necessary, free of charge.  Owner letters were mailed may 21, 2021.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2021040015.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.  

DEFECT #128 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #129 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #130 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #131 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #132 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #133 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #134 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #135 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #136 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #137 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #138 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #139 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #140 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #141 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #142 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #143 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #144 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #145 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #146 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #147 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #148 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #149 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #150 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #151 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #152 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #153 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #154 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #155 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #156 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #157 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #158 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #159 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #160 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #161 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #162 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #163 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #164 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #165 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #166 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #167 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #168 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #169 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #170 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #171 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #172 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #173 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #174 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #175 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #176 - ELECTRICAL SYSTEM:SOFTWARE

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #177 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #178 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #179 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #180 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #181 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #182 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #183 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #184 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #185 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #186 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #187 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #188 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #189 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #190 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #191 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #192 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #193 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #194 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #195 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #196 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #197 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #198 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #199 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #200 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #201 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #202 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #203 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #204 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #205 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #206 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #207 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #208 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #209 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #210 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #211 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #212 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #213 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #214 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #215 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #216 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #217 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #218 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #219 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #220 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #221 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #222 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #223 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #224 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #225 - COMMUNICATION: AUTO CRASH NOTIFICATION

Posted on: 2022-05-23
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2017-2022 cla-class, gla-class, gle-class, gls-class, slc-class, a-class, amg gt-class, c-class, e-class, s-class, sl-class, glc-class, cls-class, glb-class, and g-class vehicles.  Please refer to mbusa's recall report for specific vehicle model details.  An error in the communication module's sim card software can cause a mobile network connection failure, disabling the emergency call (ecall) system.

Consequence
A disabled ecall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Corrective Action
The communication module software will be updated through an over-the-air (ota) update or by a dealer, free of charge.  Owner notification letters were mailed july 8, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022060005.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.  

DEFECT #226 - ELECTRONIC STABILITY CONTROL:CONTROL MODULE

Posted on: 2022-09-13
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021 glb250 vehicles.  The electronic stability program (esp) unit may be damaged, which can result in disabled anti-lock brakes (abs), disabled electronic stability control (esc), and an electrical short circuit.  

Consequence
Disabled anti-lock brakes and electronic stability control can increase the risk of a crash or injury.  An electrical short circuit increases the risk of a fire.  

Corrective Action
Dealers will replace the esp unit, free of charge.  Owner notification letters were mailed october 28, 2022.  Owners may contact mbusa customer service at 1-800-367-6372.  Mbusa's number for this recall is 2022090009.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.