Recalls for 2021 Polestar Polestar 2

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3 total recalls found.
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DEFECT #1 - ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Posted on: 2021-02-25
Description
Polestar automotive usa, inc.  (polestar) is recalling certain 2021-2022 polestar 2 vehicles.  The battery energy control module (becm) microprocessor may reset and cause the high voltage system to disconnect.

Consequence
A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.

Corrective Action
Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (ota) update, free of charge.  Owner notification letters were mailed april 23, 2021.  Owners may contact polestar customer service at 1-800-806-2504.  Polestar's number for this recall is r10079.

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www. Safercar. Gov

DEFECT #2 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Posted on: 2024-06-27
Description
Polestar automotive usa, inc.  (polestar) is recalling certain 2021-2024 polestar 2 vehicles.  The infotainment head unit (ihu) software may prevent the rearview camera image from displaying.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, rear visibility.  

Consequence
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.  

Corrective Action
Polestar has released an over-the-air ihu software update, free of charge.  Owner notification letters were mailed august 9, 2024.  Owners may contact polestar customer service at 1-800-806-2504.  Polestar's number for this recall is rp1016.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www. Nhtsa. Gov

DEFECT #3 - EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Posted on: 2024-06-27
Description
Polestar automotive usa, inc.  (polestar) is recalling certain 2021-2024 polestar 2 vehicles.  The infotainment head unit (ihu) software may prevent the rearview camera image from displaying.  As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, rear visibility.  

Consequence
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.  

Corrective Action
Polestar has released an over-the-air ihu software update, free of charge.  Owner notification letters were mailed august 9, 2024.  Owners may contact polestar customer service at 1-800-806-2504.  Polestar's number for this recall is rp1016.  

Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www. Nhtsa. Gov
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