2 recalls found. |
DEFECT #1 - ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
Posted on: 2021-02-25
Description
Polestar automotive usa, inc. (polestar) is recalling certain 2021-2022 polestar 2 vehicles. The battery energy control module (becm) microprocessor may reset and cause the high voltage system to disconnect.
Consequence
A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.
Corrective Action
Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (ota) update, free of charge. Owner notification letters were mailed april 23, 2021. Owners may contact polestar customer service at 1-800-806-2504. Polestar's number for this recall is r10079.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
DEFECT #2 - ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
Posted on: 2021-02-25
Description
Polestar automotive usa, inc. (polestar) is recalling certain 2021-2022 polestar 2 vehicles. The battery energy control module (becm) microprocessor may reset and cause the high voltage system to disconnect.
Consequence
A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.
Corrective Action
Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (ota) update, free of charge. Owner notification letters were mailed april 23, 2021. Owners may contact polestar customer service at 1-800-806-2504. Polestar's number for this recall is r10079.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.