12 recalls found. |
DEFECT #1 - BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Posted on: 2021-10-21
Description
Volkswagen group of america, inc. (audi) is recalling certain 2021 audi a8 and s8, 2022 audi a5 sportback, a4 sedan, e-tron gt, q3, q5, rs6 avant, a3 sedan, s5 sportback, q5 sportback, q7, q8, rsq8, sq7, sq8, and s3 sedan vehicles. A software error may prevent the rear-view image from initially displaying when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, rear visibility.
Consequence
A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Corrective Action
Dealers will update the infotainment unit parameters, free of charge. Owner notification letters were mailed november 9, 2021. Owners may contact audi customer service at 1-800-253-2834. Audi's number for this recall is 91cr.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #2 - BACK OVER PREVENTION:DISPLAY FUNCTION
Posted on: 2022-10-27
Description
Volkswagen group of america, inc. (audi) is recalling certain 2021-2022 audi a8, a6 allroad, e-tron quattro, 2022 s3, rsq8, rs7, rs6 avant, q8, q7, q3, e-tron sportback quattro, s5 cabriolet, e-tron gt, s5 sportback, a7, a6, a5 sportback, a5 cabriolet, a4, a4 allroad, a3, s8, sq7, sq8, s6, and s4 vehicles. The infotainment main unit may become damaged internally when the vehicle is shut off, resulting in an inoperative rearview camera display the next time the vehicle is started. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, rear visibility.
Consequence
An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of a crash.
Corrective Action
Dealers will replace the infotainment main unit, free of charge. Owner notification letters are expected to be mailed december 25, 2022. Owners may contact audi's customer service at 1-800-253-2834. Audi's number for this recall is 91ei.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #3 - BACK OVER PREVENTION:DISPLAY FUNCTION
Posted on: 2022-10-27
Description
Volkswagen group of america, inc. (audi) is recalling certain 2021-2022 audi a8, a6 allroad, e-tron quattro, 2022 s3, rsq8, rs7, rs6 avant, q8, q7, q3, e-tron sportback quattro, s5 cabriolet, e-tron gt, s5 sportback, a7, a6, a5 sportback, a5 cabriolet, a4, a4 allroad, a3, s8, sq7, sq8, s6, and s4 vehicles. The infotainment main unit may become damaged internally when the vehicle is shut off, resulting in an inoperative rearview camera display the next time the vehicle is started. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, rear visibility.
Consequence
An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of a crash.
Corrective Action
Dealers will replace the infotainment main unit, free of charge. Owner notification letters are expected to be mailed december 25, 2022. Owners may contact audi's customer service at 1-800-253-2834. Audi's number for this recall is 91ei.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #4 - EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
Posted on: 2022-10-27
Description
Volkswagen group of america, inc. (audi) is recalling certain 2021-2022 audi a8, a6 allroad, e-tron quattro, 2022 s3, rsq8, rs7, rs6 avant, q8, q7, q3, e-tron sportback quattro, s5 cabriolet, e-tron gt, s5 sportback, a7, a6, a5 sportback, a5 cabriolet, a4, a4 allroad, a3, s8, sq7, sq8, s6, and s4 vehicles. The infotainment main unit may become damaged internally when the vehicle is shut off, resulting in an inoperative rearview camera display the next time the vehicle is started. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, rear visibility.
Consequence
An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of a crash.
Corrective Action
Dealers will replace the infotainment main unit, free of charge. Owner notification letters are expected to be mailed december 25, 2022. Owners may contact audi's customer service at 1-800-253-2834. Audi's number for this recall is 91ei.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #5 - EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
Posted on: 2022-10-27
Description
Volkswagen group of america, inc. (audi) is recalling certain 2021-2022 audi a8, a6 allroad, e-tron quattro, 2022 s3, rsq8, rs7, rs6 avant, q8, q7, q3, e-tron sportback quattro, s5 cabriolet, e-tron gt, s5 sportback, a7, a6, a5 sportback, a5 cabriolet, a4, a4 allroad, a3, s8, sq7, sq8, s6, and s4 vehicles. The infotainment main unit may become damaged internally when the vehicle is shut off, resulting in an inoperative rearview camera display the next time the vehicle is started. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, rear visibility.
Consequence
An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of a crash.
Corrective Action
Dealers will replace the infotainment main unit, free of charge. Owner notification letters are expected to be mailed december 25, 2022. Owners may contact audi's customer service at 1-800-253-2834. Audi's number for this recall is 91ei.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #6 - BACK OVER PREVENTION:DISPLAY FUNCTION
Posted on: 2022-10-27
Description
Volkswagen group of america, inc. (audi) is recalling certain 2021-2022 audi a8, a6 allroad, e-tron quattro, 2022 s3, rsq8, rs7, rs6 avant, q8, q7, q3, e-tron sportback quattro, s5 cabriolet, e-tron gt, s5 sportback, a7, a6, a5 sportback, a5 cabriolet, a4, a4 allroad, a3, s8, sq7, sq8, s6, and s4 vehicles. The infotainment main unit may become damaged internally when the vehicle is shut off, resulting in an inoperative rearview camera display the next time the vehicle is started. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, rear visibility.
Consequence
An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of a crash.
Corrective Action
Dealers will replace the infotainment main unit, free of charge. Owner notification letters were mailed december 19, 2022. Owners may contact audi's customer service at 1-800-253-2834. Audi's number for this recall is 91ei.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #7 - BACK OVER PREVENTION:DISPLAY FUNCTION
Posted on: 2022-10-27
Description
Volkswagen group of america, inc. (audi) is recalling certain 2021-2022 audi a8, a6 allroad, e-tron quattro, 2022 s3, rsq8, rs7, rs6 avant, q8, q7, q3, e-tron sportback quattro, s5 cabriolet, e-tron gt, s5 sportback, a7, a6, a5 sportback, a5 cabriolet, a4, a4 allroad, a3, s8, sq7, sq8, s6, and s4 vehicles. The infotainment main unit may become damaged internally when the vehicle is shut off, resulting in an inoperative rearview camera display the next time the vehicle is started. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, rear visibility.
Consequence
An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of a crash.
Corrective Action
Dealers will replace the infotainment main unit, free of charge. Owner notification letters were mailed december 19, 2022. Owners may contact audi's customer service at 1-800-253-2834. Audi's number for this recall is 91ei.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #8 - EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
Posted on: 2022-10-27
Description
Volkswagen group of america, inc. (audi) is recalling certain 2021-2022 audi a8, a6 allroad, e-tron quattro, 2022 s3, rsq8, rs7, rs6 avant, q8, q7, q3, e-tron sportback quattro, s5 cabriolet, e-tron gt, s5 sportback, a7, a6, a5 sportback, a5 cabriolet, a4, a4 allroad, a3, s8, sq7, sq8, s6, and s4 vehicles. The infotainment main unit may become damaged internally when the vehicle is shut off, resulting in an inoperative rearview camera display the next time the vehicle is started. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, rear visibility.
Consequence
An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of a crash.
Corrective Action
Dealers will replace the infotainment main unit, free of charge. Owner notification letters were mailed december 19, 2022. Owners may contact audi's customer service at 1-800-253-2834. Audi's number for this recall is 91ei.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #9 - EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
Posted on: 2022-10-27
Description
Volkswagen group of america, inc. (audi) is recalling certain 2021-2022 audi a8, a6 allroad, e-tron quattro, 2022 s3, rsq8, rs7, rs6 avant, q8, q7, q3, e-tron sportback quattro, s5 cabriolet, e-tron gt, s5 sportback, a7, a6, a5 sportback, a5 cabriolet, a4, a4 allroad, a3, s8, sq7, sq8, s6, and s4 vehicles. The infotainment main unit may become damaged internally when the vehicle is shut off, resulting in an inoperative rearview camera display the next time the vehicle is started. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 111, rear visibility.
Consequence
An inoperative rearview camera display reduces the driver's rear visibility, increasing the risk of a crash.
Corrective Action
Dealers will replace the infotainment main unit, free of charge. Owner notification letters were mailed december 19, 2022. Owners may contact audi's customer service at 1-800-253-2834. Audi's number for this recall is 91ei.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #10 - ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
Posted on: 2023-12-14
Description
Volkswagen group of america, inc. (audi) is recalling certain 2022-2024 rs e-tron gt, e-tron gt, q4 e-tron sportback, q4 e-tron, 2020-2021 audi a8, 2019-2024 e-tron quattro, 2020-2024 e-tron sportback quattro, q5, and 2021-2022 a7 vehicles. When using the industrial 220v/240v plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Consequence
An overheated outlet or charging cable can increase the risk of a fire.
Corrective Action
Owners are advised not to use the 220v/240v compact/portable charging cable and only use the 110v home charging cable or public charging stations. Dealers will supply a new 220v/240v compact/portable charging cable with an incorporated temperature sensor, free of charge. Interim owner notification letters explaining the safety risk are expected to be mailed february 9, 2024. A second notice will be sent once remedy parts become available, anticipated mid-2024. Owners may contact audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93u6 and 93u8.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #11 - ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
Posted on: 2023-12-21
Description
Volkswagen group of america, inc. (audi) is recalling certain 2020-2022 e-tron sportback quattro and 2019-2022 e-tron quattro vehicles. Certain high-voltage battery modules may overheat.
Consequence
A high-voltage battery that overheats increases the risk of a fire.
Corrective Action
Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Interim owner notification letters explaining the safety risk are expected to be mailed february 16, 2024. Owners will receive a second notice once the remedy becomes available, anticipated in 3rd quarter 2024. Owners may contact audi customer at 1-800-253-2834. Audi's number for this recall is 93u9.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #12 - ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
Posted on: 2023-12-21
Description
Volkswagen group of america, inc. (audi) is recalling certain 2020-2022 e-tron sportback quattro and 2019-2022 e-tron quattro vehicles. Certain high-voltage battery modules may overheat.
Consequence
A high-voltage battery that overheats increases the risk of a fire.
Corrective Action
Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed february 15, 2024. Owners will receive a second notice once the final remedy becomes available, anticipated in 3rd quarter 2024. Owners may contact audi customer at 1-800-253-2834. Audi's numbers for this recall are 93u9 and 93v2.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.