24 recalls found. |
DEFECT #1 - STEERING: STEERING WHEEL/HANDLE BAR
Posted on: 2022-03-28
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2022 c-class, e-class, s-class, sl, eclass coupe/convertible, cls, amg gt 4-doors coupe, and eqs vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the active distance assist distronic system.
Consequence
Deactivated hands-off detection will prevent distronic system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the active emergency stop assist, which can increase the risk of a crash or injury.
Corrective Action
Dealers will update the hand detection control unit software for the distronic system, free of charge. Owner notification letters are expected to be mailed may 20, 2022. Owners may contact mbusa customer service at 1-800-367-6372.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #2 - STEERING: STEERING WHEEL/HANDLE BAR
Posted on: 2022-03-28
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2022 c-class, e-class, s-class, sl, eclass coupe/convertible, cls, amg gt 4-doors coupe, and eqs vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the active distance assist distronic system.
Consequence
Deactivated hands-off detection will prevent distronic system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the active emergency stop assist, which can increase the risk of a crash or injury.
Corrective Action
Dealers will update the hand detection control unit software for the distronic system, free of charge. Owner notification letters are expected to be mailed may 20, 2022. Owners may contact mbusa customer service at 1-800-367-6372.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #3 - STEERING: STEERING WHEEL/HANDLE BAR
Posted on: 2022-03-28
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2022 c-class, e-class, s-class, sl, eclass coupe/convertible, cls, amg gt 4-doors coupe, and eqs vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the active distance assist distronic system.
Consequence
Deactivated hands-off detection will prevent distronic system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the active emergency stop assist, which can increase the risk of a crash or injury.
Corrective Action
Dealers will update the hand detection control unit software for the distronic system, free of charge. Owner notification letters are expected to be mailed may 20, 2022. Owners may contact mbusa customer service at 1-800-367-6372.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #4 - STEERING: STEERING WHEEL/HANDLE BAR
Posted on: 2022-03-28
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2022 c-class, e-class, s-class, sl, eclass coupe/convertible, cls, amg gt 4-doors coupe, and eqs vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the active distance assist distronic system.
Consequence
Deactivated hands-off detection will prevent distronic system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the active emergency stop assist, which can increase the risk of a crash or injury.
Corrective Action
Dealers will update the hand detection control unit software for the distronic system, free of charge. Owner notification letters are expected to be mailed may 20, 2022. Owners may contact mbusa customer service at 1-800-367-6372.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #5 - STEERING: STEERING WHEEL/HANDLE BAR
Posted on: 2022-03-28
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2022 c-class, e-class, s-class, sl, eclass coupe/convertible, cls, amg gt 4-doors coupe, and eqs vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the active distance assist distronic system.
Consequence
Deactivated hands-off detection will prevent distronic system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the active emergency stop assist, which can increase the risk of a crash or injury.
Corrective Action
Dealers will update the hand detection control unit software for the distronic system, free of charge. Owner notification letters are expected to be mailed may 20, 2022. Owners may contact mbusa customer service at 1-800-367-6372.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #6 - STEERING: STEERING WHEEL/HANDLE BAR
Posted on: 2022-03-28
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2022 c-class, e-class, s-class, sl, eclass coupe/convertible, cls, amg gt 4-doors coupe, and eqs vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the active distance assist distronic system.
Consequence
Deactivated hands-off detection will prevent distronic system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the active emergency stop assist, which can increase the risk of a crash or injury.
Corrective Action
Dealers will update the hand detection control unit software for the distronic system, free of charge. Owner notification letters are expected to be mailed may 20, 2022. Owners may contact mbusa customer service at 1-800-367-6372.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #7 - STEERING: STEERING WHEEL/HANDLE BAR
Posted on: 2022-03-28
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2022 c-class, e-class, s-class, sl, eclass coupe/convertible, cls, amg gt 4-doors coupe, and eqs vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the active distance assist distronic system.
Consequence
Deactivated hands-off detection will prevent distronic system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the active emergency stop assist, which can increase the risk of a crash or injury.
Corrective Action
Dealers will update the hand detection control unit software for the distronic system, free of charge. Owner notification letters are expected to be mailed may 20, 2022. Owners may contact mbusa customer service at 1-800-367-6372.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #8 - STEERING: STEERING WHEEL/HANDLE BAR
Posted on: 2022-03-28
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2022 c-class, e-class, s-class, sl, eclass coupe/convertible, cls, amg gt 4-doors coupe, and eqs vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the active distance assist distronic system.
Consequence
Deactivated hands-off detection will prevent distronic system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the active emergency stop assist, which can increase the risk of a crash or injury.
Corrective Action
Dealers will update the hand detection control unit software for the distronic system, free of charge. Owner notification letters are expected to be mailed may 20, 2022. Owners may contact mbusa customer service at 1-800-367-6372.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #9 - STEERING: STEERING WHEEL/HANDLE BAR
Posted on: 2022-03-28
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2022 c-class, e-class, s-class, sl, eclass coupe/convertible, cls, amg gt 4-doors coupe, and eqs vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the active distance assist distronic system.
Consequence
Deactivated hands-off detection will prevent distronic system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the active emergency stop assist, which can increase the risk of a crash or injury.
Corrective Action
Dealers will update the hand detection control unit software for the distronic system, free of charge. Owner notification letters are expected to be mailed may 20, 2022. Owners may contact mbusa customer service at 1-800-367-6372.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #10 - STEERING: STEERING WHEEL/HANDLE BAR
Posted on: 2022-03-28
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2022 c-class, e-class, s-class, sl, eclass coupe/convertible, cls, amg gt 4-doors coupe, and eqs vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the active distance assist distronic system.
Consequence
Deactivated hands-off detection will prevent distronic system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the active emergency stop assist, which can increase the risk of a crash or injury.
Corrective Action
Dealers will update the hand detection control unit software for the distronic system, free of charge. Owner notification letters are expected to be mailed may 20, 2022. Owners may contact mbusa customer service at 1-800-367-6372.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #11 - FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Posted on: 2023-12-26
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2024 gle, gls, c-class, e-class, s-class, sl, glc, cls, amg gt, and g-class vehicles. Please refer to mbusa's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Corrective Action
Dealers will replace the fuel pump, free of charge. Owner notification letters are expected to be mailed february 13, 2024. Owners may contact mbusa customer service at 1-800-367-6372. This recall is an expansion of nhtsa recall number 23v-445.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #12 - FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Posted on: 2023-12-26
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2024 gle, gls, c-class, e-class, s-class, sl, glc, cls, amg gt, and g-class vehicles. Please refer to mbusa's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Corrective Action
Dealers will replace the fuel pump, free of charge. Owner notification letters are expected to be mailed february 13, 2024. Owners may contact mbusa customer service at 1-800-367-6372. This recall is an expansion of nhtsa recall number 23v-445.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #13 - FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Posted on: 2023-12-26
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2024 gle, gls, c-class, e-class, s-class, sl, glc, cls, amg gt, and g-class vehicles. Please refer to mbusa's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Corrective Action
Dealers will replace the fuel pump, free of charge. Owner notification letters are expected to be mailed february 13, 2024. Owners may contact mbusa customer service at 1-800-367-6372. This recall is an expansion of nhtsa recall number 23v-445.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #14 - FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Posted on: 2023-12-26
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2024 gle, gls, c-class, e-class, s-class, sl, glc, cls, amg gt, and g-class vehicles. Please refer to mbusa's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Corrective Action
Dealers will replace the fuel pump, free of charge. Owner notification letters are expected to be mailed february 13, 2024. Owners may contact mbusa customer service at 1-800-367-6372. This recall is an expansion of nhtsa recall number 23v-445.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #15 - FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Posted on: 2023-12-26
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2024 gle, gls, c-class, e-class, s-class, sl, glc, cls, amg gt, and g-class vehicles. Please refer to mbusa's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Corrective Action
Dealers will replace the fuel pump, free of charge. Owner notification letters are expected to be mailed february 13, 2024. Owners may contact mbusa customer service at 1-800-367-6372. This recall is an expansion of nhtsa recall number 23v-445.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #16 - FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Posted on: 2023-12-26
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2024 gle, gls, c-class, e-class, s-class, sl, glc, cls, amg gt, and g-class vehicles. Please refer to mbusa's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Corrective Action
Dealers will replace the fuel pump, free of charge. Owner notification letters are expected to be mailed february 13, 2024. Owners may contact mbusa customer service at 1-800-367-6372. This recall is an expansion of nhtsa recall number 23v-445.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #17 - FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Posted on: 2023-12-26
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2024 gle, gls, c-class, e-class, s-class, sl, glc, cls, amg gt, and g-class vehicles. Please refer to mbusa's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Corrective Action
Dealers will replace the fuel pump, free of charge. Owner notification letters are expected to be mailed february 13, 2024. Owners may contact mbusa customer service at 1-800-367-6372. This recall is an expansion of nhtsa recall number 23v-445.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #18 - FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Posted on: 2023-12-26
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2024 gle, gls, c-class, e-class, s-class, sl, glc, cls, amg gt, and g-class vehicles. Please refer to mbusa's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Corrective Action
Dealers will replace the fuel pump, free of charge. Owner notification letters are expected to be mailed february 13, 2024. Owners may contact mbusa customer service at 1-800-367-6372. This recall is an expansion of nhtsa recall number 23v-445.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #19 - FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Posted on: 2023-12-26
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2024 gle, gls, c-class, e-class, s-class, sl, glc, cls, amg gt, and g-class vehicles. Please refer to mbusa's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Corrective Action
Dealers will replace the fuel pump, free of charge. Owner notification letters are expected to be mailed february 13, 2024. Owners may contact mbusa customer service at 1-800-367-6372. This recall is an expansion of nhtsa recall number 23v-445.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #20 - FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Posted on: 2023-12-26
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2024 gle, gls, c-class, e-class, s-class, sl, glc, cls, amg gt, and g-class vehicles. Please refer to mbusa's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Corrective Action
Dealers will replace the fuel pump, free of charge. Owner notification letters are expected to be mailed february 13, 2024. Owners may contact mbusa customer service at 1-800-367-6372. This recall is an expansion of nhtsa recall number 23v-445.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #21 - FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Posted on: 2023-12-26
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2024 gle, gls, c-class, e-class, s-class, sl, glc, cls, amg gt, and g-class vehicles. Please refer to mbusa's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Corrective Action
Dealers will replace the fuel pump, free of charge. Owner notification letters are expected to be mailed february 13, 2024. Owners may contact mbusa customer service at 1-800-367-6372. This recall is an expansion of nhtsa recall number 23v-445.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #22 - FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Posted on: 2023-12-26
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2024 gle, gls, c-class, e-class, s-class, sl, glc, cls, amg gt, and g-class vehicles. Please refer to mbusa's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Corrective Action
Dealers will replace the fuel pump, free of charge. Owner notification letters are expected to be mailed february 13, 2024. Owners may contact mbusa customer service at 1-800-367-6372. This recall is an expansion of nhtsa recall number 23v-445.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #23 - FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Posted on: 2023-12-26
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2024 gle, gls, c-class, e-class, s-class, sl, glc, cls, amg gt, and g-class vehicles. Please refer to mbusa's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Corrective Action
Dealers will replace the fuel pump, free of charge. Owner notification letters are expected to be mailed february 13, 2024. Owners may contact mbusa customer service at 1-800-367-6372. This recall is an expansion of nhtsa recall number 23v-445.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #24 - FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Posted on: 2023-12-26
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2021-2024 gle, gls, c-class, e-class, s-class, sl, glc, cls, amg gt, and g-class vehicles. Please refer to mbusa's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Corrective Action
Dealers will replace the fuel pump, free of charge. Owner notification letters are expected to be mailed february 13, 2024. Owners may contact mbusa customer service at 1-800-367-6372. This recall is an expansion of nhtsa recall number 23v-445.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.