28 recalls found. |
DEFECT #1 - EXTERIOR LIGHTING:HEADLIGHTS
Posted on: 2023-12-18
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2023 eqe 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.
Consequence
Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.
Corrective Action
Dealers will update the headlight control unit software, free of charge. Owner notification letters are expected to be mailed february 13, 2024. Owners may contact mbusa customer service at 1-800-367-6372.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #2 - EXTERIOR LIGHTING:HEADLIGHTS
Posted on: 2023-12-18
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2023 eqe 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.
Consequence
Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.
Corrective Action
Dealers will update the headlight control unit software, free of charge. Owner notification letters are expected to be mailed february 13, 2024. Owners may contact mbusa customer service at 1-800-367-6372.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #3 - EXTERIOR LIGHTING:HEADLIGHTS
Posted on: 2023-12-18
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2023 eqe 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.
Consequence
Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.
Corrective Action
Dealers will update the headlight control unit software, free of charge. Owner notification letters are expected to be mailed february 13, 2024. Owners may contact mbusa customer service at 1-800-367-6372.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #4 - ELECTRICAL SYSTEM:SOFTWARE
Posted on: 2023-12-18
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2023 eqe 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.
Consequence
Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.
Corrective Action
Dealers will update the headlight control unit software, free of charge. Owner notification letters are expected to be mailed february 13, 2024. Owners may contact mbusa customer service at 1-800-367-6372.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #5 - ELECTRICAL SYSTEM:SOFTWARE
Posted on: 2023-12-18
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2023 eqe 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.
Consequence
Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.
Corrective Action
Dealers will update the headlight control unit software, free of charge. Owner notification letters are expected to be mailed february 13, 2024. Owners may contact mbusa customer service at 1-800-367-6372.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #6 - ELECTRICAL SYSTEM:SOFTWARE
Posted on: 2023-12-18
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2023 eqe 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.
Consequence
Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.
Corrective Action
Dealers will update the headlight control unit software, free of charge. Owner notification letters are expected to be mailed february 13, 2024. Owners may contact mbusa customer service at 1-800-367-6372.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #7 - ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Posted on: 2024-02-20
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2023-2024 c300, amg c43, s580e, s580, maybach s580, maybach s680, amg sl43, amgsl63, glc300, eqe350, eqe500, eqs450, eqs580, amg eqs, 2023 s500, amg sl55, amg eqe, 2024 e350, e450, amg c63e s, cle300 coupe, cle450 coupe, and glc300 coupe vehicles. The 80-amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Consequence
An 80-amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Corrective Action
Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed april 5, 2024. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2024030008.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #8 - ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Posted on: 2024-02-20
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2023-2024 c300, amg c43, s580e, s580, maybach s580, maybach s680, amg sl43, amgsl63, glc300, eqe350, eqe500, eqs450, eqs580, amg eqs, 2023 s500, amg sl55, amg eqe, 2024 e350, e450, amg c63e s, cle300 coupe, cle450 coupe, and glc300 coupe vehicles. The 80-amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Consequence
An 80-amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Corrective Action
Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed april 5, 2024. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2024030008.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #9 - ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Posted on: 2024-02-20
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2023-2024 c300, amg c43, s580e, s580, maybach s580, maybach s680, amg sl43, amgsl63, glc300, eqe350, eqe500, eqs450, eqs580, amg eqs, 2023 s500, amg sl55, amg eqe, 2024 e350, e450, amg c63e s, cle300 coupe, cle450 coupe, and glc300 coupe vehicles. The 80-amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Consequence
An 80-amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Corrective Action
Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed april 5, 2024. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2024030008.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #10 - ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Posted on: 2024-02-20
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2023-2024 c300, amg c43, s580e, s580, maybach s580, maybach s680, amg sl43, amgsl63, glc300, eqe350, eqe500, eqs450, eqs580, amg eqs, 2023 s500, amg sl55, amg eqe, 2024 e350, e450, amg c63e s, cle300 coupe, cle450 coupe, and glc300 coupe vehicles. The 80-amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Consequence
An 80-amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Corrective Action
Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed april 5, 2024. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2024030008.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #11 - ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Posted on: 2024-02-20
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2023-2024 c300, amg c43, s580e, s580, maybach s580, maybach s680, amg sl43, amgsl63, glc300, eqe350, eqe500, eqs450, eqs580, amg eqs, 2023 s500, amg sl55, amg eqe, 2024 e350, e450, amg c63e s, cle300 coupe, cle450 coupe, and glc300 coupe vehicles. The 80-amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Consequence
An 80-amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Corrective Action
Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed april 5, 2024. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2024030008.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #12 - ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Posted on: 2024-02-20
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2023-2024 c300, amg c43, s580e, s580, maybach s580, maybach s680, amg sl43, amgsl63, glc300, eqe350, eqe500, eqs450, eqs580, amg eqs, 2023 s500, amg sl55, amg eqe, 2024 e350, e450, amg c63e s, cle300 coupe, cle450 coupe, and glc300 coupe vehicles. The 80-amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Consequence
An 80-amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Corrective Action
Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed april 5, 2024. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2024030008.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #13 - ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Posted on: 2024-02-20
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2023-2024 c300, amg c43, s580e, s580, maybach s580, maybach s680, amg sl43, amgsl63, glc300, eqe350, eqe500, eqs450, eqs580, amg eqs, 2023 s500, amg sl55, amg eqe, 2024 e350, e450, amg c63e s, cle300 coupe, cle450 coupe, and glc300 coupe vehicles. The 80-amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Consequence
An 80-amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Corrective Action
Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed april 5, 2024. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2024030008.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #14 - ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Posted on: 2024-02-20
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2023-2024 c300, amg c43, s580e, s580, maybach s580, maybach s680, amg sl43, amgsl63, glc300, eqe350, eqe500, eqs450, eqs580, amg eqs, 2023 s500, amg sl55, amg eqe, 2024 e350, e450, amg c63e s, cle300 coupe, cle450 coupe, and glc300 coupe vehicles. The 80-amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Consequence
An 80-amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Corrective Action
Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed april 5, 2024. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2024030008.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #15 - ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Posted on: 2024-02-20
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2023-2024 c300, amg c43, s580e, s580, maybach s580, maybach s680, amg sl43, amgsl63, glc300, eqe350, eqe500, eqs450, eqs580, amg eqs, 2023 s500, amg sl55, amg eqe, 2024 e350, e450, amg c63e s, cle300 coupe, cle450 coupe, and glc300 coupe vehicles. The 80-amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Consequence
An 80-amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Corrective Action
Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed april 5, 2024. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2024030008.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #16 - ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Posted on: 2024-02-20
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2023-2024 c300, amg c43, s580e, s580, maybach s580, maybach s680, amg sl43, amgsl63, glc300, eqe350, eqe500, eqs450, eqs580, amg eqs, 2023 s500, amg sl55, amg eqe, 2024 e350, e450, amg c63e s, cle300 coupe, cle450 coupe, and glc300 coupe vehicles. The 80-amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Consequence
An 80-amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Corrective Action
Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed april 5, 2024. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2024030008.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #17 - ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Posted on: 2024-02-20
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2023-2024 c300, amg c43, s580e, s580, maybach s580, maybach s680, amg sl43, amgsl63, glc300, eqe350, eqe500, eqs450, eqs580, amg eqs, 2023 s500, amg sl55, amg eqe, 2024 e350, e450, amg c63e s, cle300 coupe, cle450 coupe, and glc300 coupe vehicles. The 80-amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Consequence
An 80-amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Corrective Action
Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed april 5, 2024. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2024030008.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #18 - ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Posted on: 2024-02-20
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2023-2024 c300, amg c43, s580e, s580, maybach s580, maybach s680, amg sl43, amgsl63, glc300, eqe350, eqe500, eqs450, eqs580, amg eqs, 2023 s500, amg sl55, amg eqe, 2024 e350, e450, amg c63e s, cle300 coupe, cle450 coupe, and glc300 coupe vehicles. The 80-amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Consequence
An 80-amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Corrective Action
Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed april 5, 2024. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2024030008.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #19 - ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Posted on: 2024-02-20
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2023-2024 c300, amg c43, s580e, s580, maybach s580, maybach s680, amg sl43, amgsl63, glc300, eqe350, eqe500, eqs450, eqs580, amg eqs, 2023 s500, amg sl55, amg eqe, 2024 e350, e450, amg c63e s, cle300 coupe, cle450 coupe, and glc300 coupe vehicles. The 80-amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Consequence
An 80-amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Corrective Action
Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed april 5, 2024. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2024030008.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #20 - ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Posted on: 2024-02-20
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2023-2024 c300, amg c43, s580e, s580, maybach s580, maybach s680, amg sl43, amgsl63, glc300, eqe350, eqe500, eqs450, eqs580, amg eqs, 2023 s500, amg sl55, amg eqe, 2024 e350, e450, amg c63e s, cle300 coupe, cle450 coupe, and glc300 coupe vehicles. The 80-amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Consequence
An 80-amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Corrective Action
Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed april 5, 2024. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2024030008.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #21 - ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Posted on: 2024-02-20
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2023-2024 c300, amg c43, s580e, s580, maybach s580, maybach s680, amg sl43, amgsl63, glc300, eqe350, eqe500, eqs450, eqs580, amg eqs, 2023 s500, amg sl55, amg eqe, 2024 e350, e450, amg c63e s, cle300 coupe, cle450 coupe, and glc300 coupe vehicles. The 80-amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Consequence
An 80-amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Corrective Action
Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed april 5, 2024. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2024030008.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #22 - ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Posted on: 2024-02-20
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2023-2024 c300, amg c43, s580e, s580, maybach s580, maybach s680, amg sl43, amgsl63, glc300, eqe350, eqe500, eqs450, eqs580, amg eqs, 2023 s500, amg sl55, amg eqe, 2024 e350, e450, amg c63e s, cle300 coupe, cle450 coupe, and glc300 coupe vehicles. The 80-amp fuses may have been manufactured incorrectly, which can cause the fuses to fail.
Consequence
An 80-amp fuse that fails can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Corrective Action
Dealers will replace the main fuse boxes, free of charge. Owner notification letters were mailed april 5, 2024. Owners may contact mbusa customer service at 1-800-367-6372. Mbusa's number for this recall is 2024030008.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #23 - EXTERIOR LIGHTING:HEADLIGHTS
Posted on: 2023-12-18
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2023 eqe 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.
Consequence
Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.
Corrective Action
Dealers will update the headlight control unit software, free of charge. Owner notification letters were mailed by february 2, 2024. Owners may contact mbusa customer service at 1-800-367-6372.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #24 - EXTERIOR LIGHTING:HEADLIGHTS
Posted on: 2023-12-18
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2023 eqe 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.
Consequence
Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.
Corrective Action
Dealers will update the headlight control unit software, free of charge. Owner notification letters were mailed by february 2, 2024. Owners may contact mbusa customer service at 1-800-367-6372.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #25 - EXTERIOR LIGHTING:HEADLIGHTS
Posted on: 2023-12-18
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2023 eqe 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.
Consequence
Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.
Corrective Action
Dealers will update the headlight control unit software, free of charge. Owner notification letters were mailed by february 2, 2024. Owners may contact mbusa customer service at 1-800-367-6372.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #26 - ELECTRICAL SYSTEM:SOFTWARE
Posted on: 2023-12-18
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2023 eqe 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.
Consequence
Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.
Corrective Action
Dealers will update the headlight control unit software, free of charge. Owner notification letters were mailed by february 2, 2024. Owners may contact mbusa customer service at 1-800-367-6372.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #27 - ELECTRICAL SYSTEM:SOFTWARE
Posted on: 2023-12-18
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2023 eqe 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.
Consequence
Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.
Corrective Action
Dealers will update the headlight control unit software, free of charge. Owner notification letters were mailed by february 2, 2024. Owners may contact mbusa customer service at 1-800-367-6372.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.
DEFECT #28 - ELECTRICAL SYSTEM:SOFTWARE
Posted on: 2023-12-18
Description
Mercedes-benz usa, llc (mbusa) is recalling certain 2023 eqe 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.
Consequence
Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.
Corrective Action
Dealers will update the headlight control unit software, free of charge. Owner notification letters were mailed by february 2, 2024. Owners may contact mbusa customer service at 1-800-367-6372.
Notes
Owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.nhtsa.gov.