2024 Orange Ev E-triever Recall Information and Defects

Defect #1: Exterior Lighting Malfunction (MFR Campaign: 2024-SRC-04)

Description

Orange EV is recalling certain 2023-2024 HUSK-e, 2023-2024 e-TRIEVERs, and 2018-2023 T-Series trucks built with frame extenders. The frame extenders obstruct the rear turn signals, reverse, brake, and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence

Obstructed rear lights can reduce the vehicle's visibility to pedestrians or other drivers, increasing the risk of a crash.

Corrective Action

Owners are advised to limit on-road use while operating without a trailer until the remedy is completed. Interim owner notification letters explaining the safety risk are expected to be mailed February 17, 2025. A second notice will be sent once the remedy is available. Owners may contact Orange EV customer service at 1-866-688-5223

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa. Gov

Defect #2: Frame And Members Malfunction (MFR Campaign: 2024-SRC-04)

Description

Orange EV is recalling certain 2023-2024 HUSK-e, 2023-2024 e-TRIEVERs, and 2018-2023 T-Series trucks built with frame extenders. The frame extenders obstruct the rear turn signals, reverse, brake, and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence

Obstructed rear lights can reduce the vehicle's visibility to pedestrians or other drivers, increasing the risk of a crash.

Corrective Action

Owners are advised to limit on-road use while operating without a trailer until the remedy is completed. Interim owner notification letters explaining the safety risk are expected to be mailed February 17, 2025. A second notice will be sent once the remedy is available. Owners may contact Orange EV customer service at 1-866-688-5223

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa. Gov

Defect #3: Owners/service/other Manual Malfunction (MFR Campaign: 2024-SRC-01)

Description

Orange EV (OEV) is recalling certain 2017-2024 T-Series and 2023-2024 e-TRIEVER terminal trucks. The Emergency Response Guide (ERG), operator, maintenance, and service manuals incorrectly state that the emergency stop button in the vehicle cab will shut off and lock out the high voltage system.

Consequence

Incorrect lockout instructions can mislead the operator into thinking the high voltage system is shut down, increasing the risk of injury by electrical shock.

Corrective Action

OEV will provide corrected ERG, operator, and maintenance manuals and add additional warning labels, free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact OEV customer service at 1-866-688-5223. OEV's number for this recall is 2024-SRC-01

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa. Gov

Defect #4: Owners/service/other Manual Malfunction (MFR Campaign: 2024-SRC-01)

Description

Orange EV (OEV) is recalling certain 2017-2024 T-Series and 2023-2024 e-TRIEVER terminal trucks. The Emergency Response Guide (ERG), operator, maintenance, and service manuals incorrectly state that the emergency stop button in the vehicle cab will shut off and lock out the high voltage system.

Consequence

Incorrect lockout instructions can mislead the operator into thinking the high voltage system is shut down, increasing the risk of injury by electrical shock.

Corrective Action

OEV will provide corrected ERG, operator, and maintenance manuals and add additional warning labels, free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact OEV customer service at 1-866-688-5223. OEV's number for this recall is 2024-SRC-01

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa. Gov

Defect #5: Owners/service/other Manual Malfunction (MFR Campaign: 2024-SRC-01)

Description

Orange EV (OEV) is recalling certain 2017-2024 T-Series and 2023-2024 e-TRIEVER terminal trucks. The Emergency Response Guide (ERG), operator, maintenance, and service manuals incorrectly state that the emergency stop button in the vehicle cab will shut off and lock out the high voltage system.

Consequence

Incorrect lockout instructions can mislead the operator into thinking the high voltage system is shut down, increasing the risk of injury by electrical shock.

Corrective Action

OEV will provide corrected ERG, operator, and maintenance manuals and add additional warning labels, free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact OEV customer service at 1-866-688-5223. OEV's number for this recall is 2024-SRC-01

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa. Gov

Defect #6: Owners/service/other Manual Malfunction (MFR Campaign: 2024-SRC-01)

Description

Orange EV (OEV) is recalling certain 2017-2024 T-Series and 2023-2024 e-TRIEVER terminal trucks. The Emergency Response Guide (ERG), operator, maintenance, and service manuals incorrectly state that the emergency stop button in the vehicle cab will shut off and lock out the high voltage system.

Consequence

Incorrect lockout instructions can mislead the operator into thinking the high voltage system is shut down, increasing the risk of injury by electrical shock.

Corrective Action

OEV will provide corrected ERG, operator, and maintenance manuals and add additional warning labels, free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact OEV customer service at 1-866-688-5223. OEV's number for this recall is 2024-SRC-01

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa. Gov

Defect #7: Back Up Lights Malfunction (MFR Campaign: 2024-SRC-03)

Description

Orange EV is recalling certain 2023-2024 e-TRIEVER and 2018-2023 T-Series trucks built with beavertail frames. The end of the beavertail frame may obstruct the center of the reverse lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence

Obstructed reverse lights can reduce the vehicle's visibility to pedestrians or other drivers, increasing the risk of a crash.

Corrective Action

Owners are advised to limit on-road use while operating without a trailer until the remedy is completed. Interim owner notification letters explaining the safety risk are expected to be mailed February 13, 2025. A second notice will be sent once the remedy is available. Owners may contact Orange EV customer service at 1-866-688-5223

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa. Gov

Defect #8: Frame And Members Malfunction (MFR Campaign: 2024-SRC-03)

Description

Orange EV is recalling certain 2023-2024 e-TRIEVER and 2018-2023 T-Series trucks built with beavertail frames. The end of the beavertail frame may obstruct the center of the reverse lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence

Obstructed reverse lights can reduce the vehicle's visibility to pedestrians or other drivers, increasing the risk of a crash.

Corrective Action

Owners are advised to limit on-road use while operating without a trailer until the remedy is completed. Interim owner notification letters explaining the safety risk are expected to be mailed February 13, 2025. A second notice will be sent once the remedy is available. Owners may contact Orange EV customer service at 1-866-688-5223

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa. Gov

Defect #9: Exterior Lighting Malfunction (MFR Campaign: )

Description

Orange EV is recalling certain 2023-2024 HUSK-e, 2023-2025 e-TRIEVER, and 2017-2024 T-Series trucks. The front side marker lights may be missing, and the passenger front side reflectors may be in the incorrect location. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence

Missing or incorrectly positioned lights and reflectors can reduce the trailers visibility to other drivers, increasing the risk of a crash.

Corrective Action

Owners are advised to limit on-road use while operating without a trailer until the remedy is available. Interim owner notification letters explaining the safety risk were mailed February 17, 2025. Owners may contact Orange EV customer service at 1-866-688-5223

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa. Gov

Defect #10: Critical Fasteners Malfunction (MFR Campaign: 2025-SRC-02)

Description

Orange EV is recalling certain 2023-2025 HUSK-e, e-TRIEVER, and 2022-2024 T-Series trucks. The bolts securing the upper steering shaft clamp may have been improperly tightened.

Consequence

The loose bolts can cause steering system components to separate, resulting in loss of steering control and increasing the risk of a crash.

Corrective Action

Orange EV service will replace the upper steering shaft clamp bolts, free of charge. Owner notification letters are scheduled to be mailed July 29, 2025. Owners may contact Orange EV customer service at 1-866-688-5223

Notes

Defect #11: Hazard Flashing Warning Lights Malfunction (MFR Campaign: 2025-SRC-07)

Description

Orange EV (OEV) is recalling certain 2017-2024 T-Series, 2023-2025 e-TRIEVER, and HUSK-e terminal trucks. The hazard warning lights may turn off when the ignition is in the 'Off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence

Hazard lights that do not remain on cannot warn other drivers of a disabled vehicle, increasing the risk of a crash.

Corrective Action

OEV field service will install a new hazard light wire harness and update the software, free of charge. Owner notification letters are expected to be mailed by October 31, 2025. Owners may contact OEV customer service at 1-866-688-5223. OEV's number for this recall is 2025-SRC-07

Notes

Defect #12: Critical Fasteners Malfunction (MFR Campaign: 2025-SRC-02)

Description

Orange EV is recalling certain 2023-2025 HUSK-e, e-TRIEVER, and 2022-2024 T-Series trucks. The bolts securing the upper steering shaft clamp may have been improperly tightened.

Consequence

The loose bolts can cause steering system components to separate, resulting in loss of steering control and increasing the risk of a crash.

Corrective Action

Orange EV service will replace the upper steering shaft clamp bolts, free of charge. Owner notification letters were mailed August 15, 2025. Owners may contact Orange EV customer service at 1-866-688-5223

Notes

Defect #13: Back Up Lights Malfunction (MFR Campaign: 2025-SRC-03)

Description

Orange EV is recalling certain 2024 HUSK-e, 2023-2025 e-TRIEVER, and 2017-2024 T-Series trucks. The pintle hook partially blocks the center of the backup lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence

Obstructed backup lights can reduce the vehicle's visibility to pedestrians or other drivers, increasing the risk of a crash.

Corrective Action

Orange EV service will replace the rear passenger taillight, free of charge. Owner notification letters were mailed August 15, 2025. Owners may contact Orange EV customer service at 1-866-688-5223

Notes

Defect #14: Trailer Hitches Malfunction (MFR Campaign: 2025-SRC-03)

Description

Orange EV is recalling certain 2024 HUSK-e, 2023-2025 e-TRIEVER, and 2017-2024 T-Series trucks. The pintle hook partially blocks the center of the backup lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence

Obstructed backup lights can reduce the vehicle's visibility to pedestrians or other drivers, increasing the risk of a crash.

Corrective Action

Orange EV service will replace the rear passenger taillight, free of charge. Owner notification letters were mailed August 15, 2025. Owners may contact Orange EV customer service at 1-866-688-5223

Notes